NutherStamper
New member
I believe we have been infected with Win32/sirefif. It's what came up (and fixed) when I ran MS malicious software tool. From what I understand it can hide and I really need to know if I'm infected for sure, how to get rid of it etc. I was UNABLE TO RUN ERUNT. I am unable to access Internet Explorer directly. I have to go through my AOL software to access the internet. I have also run Ms Safety Sanner and full scan of Ms Security Essentials in admin mode and nothing found. In looking through the logs there seems to be some suspicious items there. I'm afraid our info has been compromised and I'm not sure how we got this as we are very careful what we click on. Thanks for your help with this. The following is dds log:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7601.17514
Run by waldo at 11:14:06 on 2013-11-18
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6109.2272 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ZoneAlarm Free Firewall Firewall *Enabled* {E6380B7E-D4B2-19F1-083E-56486607704B}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Gateway Photo Frame\ButtonMonitor.exe
C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\splwow64.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Common Files\aol\1258574343\ee\aolsoftware.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\notepad.exe
C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files (x86)\AOL Desktop 9.6\waol.exe
C:\Program Files (x86)\AOL Desktop 9.6\shellmon.exe
C:\Program Files (x86)\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files (x86)\AOL Desktop 9.6\AOLBrowser\aolbrowser.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
uURLSearchHooks: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - <orphaned>
mWinlogon: Userinit = userinit.exe
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: ZoneAlarm Security Engine Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
EB: Real.com: {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - C:\Windows\SysWOW64\shdocvw.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe -update activex
mRun: [Gateway Photo Frame] C:\Program Files (x86)\Gateway Photo Frame\ButtonMonitor.exe -A
mRun: [ZoneAlarm] "C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe"
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &AOL Toolbar search - C:\Program Files (x86)\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{EA8713C9-52CC-42DD-A388-B7B0CCC5398B} : DHCPNameServer = 192.168.1.1
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
x64-mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
x64-BHO: ZoneAlarm Security Engine Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
.
INFO: x64-HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-6-4 1150496]
R2 ISWKL;ZoneAlarm LTD Toolbar ISWKL;C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys [2011-10-19 33712]
R2 IswSvc;ZoneAlarm LTD Toolbar IswSvc;C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe [2011-10-19 828072]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 128456]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-8-12 62208]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-11-18 1153368]
R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y62x64.sys [2009-8-27 287960]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2009-8-27 138752]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]
S2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2009-8-27 240160]
S3 nosGetPlusHelper;getPlus(R) Helper 3004;C:\Windows\System32\svchost.exe -k nosGetPlusHelper [2009-7-13 27136]
S3 Partner Service;Partner Service;C:\ProgramData\Partner\Partner.exe [2009-8-27 332272]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-5 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-21 1255736]
.
=============== Created Last 30 ================
.
2013-11-18 07:08:59 -------- d-----w- C:\Windows\System32\MRT
2013-11-18 07:06:45 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0B7D90D2-23B0-4D2C-9743-463AF17341EC}\offreg.dll
2013-11-18 07:06:09 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0B7D90D2-23B0-4D2C-9743-463AF17341EC}\mpengine.dll
2013-11-18 03:04:39 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-11-06 15:16:55 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1716BB5C-30EC-4D92-8F73-9D3572806B6A}\gapaengine.dll
2013-11-01 20:03:58 -------- d--h--w- C:\ProgramData\CanonIJScan
.
==================== Find3M ====================
.
2009-11-27 17:23:42 27024112 ----a-w- C:\Program Files (x86)\PowerPointViewer.exe
.
============= FINISH: 11:14:28.32 ===============
AswMBR log:
aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2013-11-18 11:34:46
-----------------------------
11:34:46.494 OS Version: Windows x64 6.1.7601 Service Pack 1
11:34:46.494 Number of processors: 2 586 0x170A
11:34:46.495 ComputerName: WALDO-PC UserName: waldo
11:34:48.092 Initialize success
11:36:37.838 AVAST engine defs: 13111800
11:36:47.540 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
11:36:47.544 Disk 0 Vendor: WDC_WD10 01.0 Size: 953869MB BusType: 8
11:36:47.657 Disk 0 MBR read successfully
11:36:47.661 Disk 0 MBR scan
11:36:47.713 Disk 0 Windows 7 default MBR code
11:36:47.716 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 15360 MB offset 2048
11:36:47.744 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 31459328
11:36:47.761 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 938407 MB offset 31664128
11:36:47.835 Disk 0 scanning C:\Windows\system32\drivers
11:37:13.523 Service scanning
11:37:41.370 Modules scanning
11:37:41.386 Disk 0 trace - called modules:
11:37:41.410 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
11:37:41.418 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80062f1060]
11:37:41.431 3 CLASSPNP.SYS[fffff880013cc43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8005f06050]
11:37:42.897 AVAST engine scan C:\Windows
11:37:48.072 AVAST engine scan C:\Windows\system32
11:42:30.112 AVAST engine scan C:\Windows\system32\drivers
11:43:38.147 AVAST engine scan C:\Users\waldo
11:46:28.131 AVAST engine scan C:\ProgramData
11:55:22.724 Scan finished successfully
11:56:01.066 Disk 0 MBR has been saved successfully to "C:\Users\waldo\Desktop\MBR.dat"
11:56:01.106 The log file has been saved successfully to "C:\Users\waldo\Desktop\aswMBR.txt"
I have a million questions and I'm not sure if this is the right section to ask them. I have a possible infection (already posted a request for help on that and awaiting reply) but I'm worried that the infection may have spread to another computer on the network and/or external hard drives. I'm wondering if I should be looking at those as well as being infected. My problem is I don't know how we got the infection, or when (and is there a way to tell that?). I'm also wondering if we clean up the infection on the desktop and we then plug the external hard drives (which are backups of files and photos) will we reinfect ourselves. I know these are general questions and specific to any one thing but if anyone can help me or point me to somewhere that I can ask these questions I think it will help me easy my worries over this whole thing.
Thank you so much.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7601.17514
Run by waldo at 11:14:06 on 2013-11-18
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6109.2272 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ZoneAlarm Free Firewall Firewall *Enabled* {E6380B7E-D4B2-19F1-083E-56486607704B}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe
C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Gateway Photo Frame\ButtonMonitor.exe
C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\splwow64.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Common Files\aol\1258574343\ee\aolsoftware.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\notepad.exe
C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files (x86)\AOL Desktop 9.6\waol.exe
C:\Program Files (x86)\AOL Desktop 9.6\shellmon.exe
C:\Program Files (x86)\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files (x86)\AOL Desktop 9.6\AOLBrowser\aolbrowser.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
uURLSearchHooks: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - <orphaned>
mWinlogon: Userinit = userinit.exe
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: ZoneAlarm Security Engine Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
TB: AOL Toolbar: {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
EB: Real.com: {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - C:\Windows\SysWOW64\shdocvw.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_146_ActiveX.exe -update activex
mRun: [Gateway Photo Frame] C:\Program Files (x86)\Gateway Photo Frame\ButtonMonitor.exe -A
mRun: [ZoneAlarm] "C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe"
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &AOL Toolbar search - C:\Program Files (x86)\AOL Toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{EA8713C9-52CC-42DD-A388-B7B0CCC5398B} : DHCPNameServer = 192.168.1.1
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
x64-mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=dx4822&r=173611096216p0335v1i5k47m1r217
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
x64-BHO: ZoneAlarm Security Engine Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
.
INFO: x64-HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Gateway\Registration\GregHSRW.exe [2009-6-4 1150496]
R2 ISWKL;ZoneAlarm LTD Toolbar ISWKL;C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys [2011-10-19 33712]
R2 IswSvc;ZoneAlarm LTD Toolbar IswSvc;C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe [2011-10-19 828072]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 128456]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-8-12 62208]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-11-18 1153368]
R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y62x64.sys [2009-8-27 287960]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2009-8-27 138752]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]
S2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2009-8-27 240160]
S3 nosGetPlusHelper;getPlus(R) Helper 3004;C:\Windows\System32\svchost.exe -k nosGetPlusHelper [2009-7-13 27136]
S3 Partner Service;Partner Service;C:\ProgramData\Partner\Partner.exe [2009-8-27 332272]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-5 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-21 1255736]
.
=============== Created Last 30 ================
.
2013-11-18 07:08:59 -------- d-----w- C:\Windows\System32\MRT
2013-11-18 07:06:45 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0B7D90D2-23B0-4D2C-9743-463AF17341EC}\offreg.dll
2013-11-18 07:06:09 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0B7D90D2-23B0-4D2C-9743-463AF17341EC}\mpengine.dll
2013-11-18 03:04:39 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-11-06 15:16:55 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{1716BB5C-30EC-4D92-8F73-9D3572806B6A}\gapaengine.dll
2013-11-01 20:03:58 -------- d--h--w- C:\ProgramData\CanonIJScan
.
==================== Find3M ====================
.
2009-11-27 17:23:42 27024112 ----a-w- C:\Program Files (x86)\PowerPointViewer.exe
.
============= FINISH: 11:14:28.32 ===============
AswMBR log:
aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2013-11-18 11:34:46
-----------------------------
11:34:46.494 OS Version: Windows x64 6.1.7601 Service Pack 1
11:34:46.494 Number of processors: 2 586 0x170A
11:34:46.495 ComputerName: WALDO-PC UserName: waldo
11:34:48.092 Initialize success
11:36:37.838 AVAST engine defs: 13111800
11:36:47.540 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
11:36:47.544 Disk 0 Vendor: WDC_WD10 01.0 Size: 953869MB BusType: 8
11:36:47.657 Disk 0 MBR read successfully
11:36:47.661 Disk 0 MBR scan
11:36:47.713 Disk 0 Windows 7 default MBR code
11:36:47.716 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 15360 MB offset 2048
11:36:47.744 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 31459328
11:36:47.761 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 938407 MB offset 31664128
11:36:47.835 Disk 0 scanning C:\Windows\system32\drivers
11:37:13.523 Service scanning
11:37:41.370 Modules scanning
11:37:41.386 Disk 0 trace - called modules:
11:37:41.410 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
11:37:41.418 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80062f1060]
11:37:41.431 3 CLASSPNP.SYS[fffff880013cc43f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8005f06050]
11:37:42.897 AVAST engine scan C:\Windows
11:37:48.072 AVAST engine scan C:\Windows\system32
11:42:30.112 AVAST engine scan C:\Windows\system32\drivers
11:43:38.147 AVAST engine scan C:\Users\waldo
11:46:28.131 AVAST engine scan C:\ProgramData
11:55:22.724 Scan finished successfully
11:56:01.066 Disk 0 MBR has been saved successfully to "C:\Users\waldo\Desktop\MBR.dat"
11:56:01.106 The log file has been saved successfully to "C:\Users\waldo\Desktop\aswMBR.txt"
I have a million questions and I'm not sure if this is the right section to ask them. I have a possible infection (already posted a request for help on that and awaiting reply) but I'm worried that the infection may have spread to another computer on the network and/or external hard drives. I'm wondering if I should be looking at those as well as being infected. My problem is I don't know how we got the infection, or when (and is there a way to tell that?). I'm also wondering if we clean up the infection on the desktop and we then plug the external hard drives (which are backups of files and photos) will we reinfect ourselves. I know these are general questions and specific to any one thing but if anyone can help me or point me to somewhere that I can ask these questions I think it will help me easy my worries over this whole thing.
Thank you so much.
Attachments
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