Window has detected spyware infection

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R

rcs4787

New member
I have SpyBot 1.5, Adware, Norton Internet Security and Spywareblaster. I have HJT below and Kaspersky log if needed.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:12:24 AM, on 11/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
D:\Ahead\InCD\InCD.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
D:\quicktime\qttask.exe
C:\Documents and Settings\Randy\Application Data\zjbstyocxdbf.exe
D:\BounceBack\BBLauncher.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.msn.co
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] D:\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Turtle Beach Montego DDL] "C:\Program Files\Turtle Beach\MontegoDDL\TBMontegoTray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "D:\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [Microsft Windows Adapter 5.1.3013] C:\Documents and Settings\Randy\Application Data\jvvrcddq.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-329068152-926492609-725345543-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BounceBack Launcher.lnk = ?
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1172201214061
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - D:\Ahead\InCD\InCDsrv.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 9983 bytes
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Hello Randy, you are infected and you must have missed the instructions Pinned to the top of the forum. Read them so you know what you are doing, but do not run and post the Kaspersky scan until I request it.

Thanks to sUBs and anyone else who helped with this fix.

Download ComboFix from Here or Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Thanks
 
Combo log

ComboFix 07-11-07.3 - Randy 2007-11-08 18:25:06.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.132 [GMT -6:00]
Running from: D:\Spyware\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2007-10-09 to 2007-11-09 )))))))))))))))))))))))))))))))
.

2007-11-08 07:18 22,016 --a------ C:\Documents and Settings\Randy\Application Data\rqxxiq.exe
2007-11-08 00:22 22,016 --a------ C:\Documents and Settings\Randy\Application Data\nivqcvzkbney.exe
2007-11-07 22:44 22,016 --a------ C:\Documents and Settings\Randy\Application Data\soczwnwx.exe
2007-11-07 16:30 22,016 --a------ C:\Documents and Settings\Randy\Application Data\xwuvwom.exe
2007-11-07 07:28 22,016 --a------ C:\Documents and Settings\Randy\Application Data\trfz.exe
2007-11-07 01:06 22,016 --a------ C:\Documents and Settings\Randy\Application Data\yxq.exe
2007-11-07 00:16 22,016 --a------ C:\Documents and Settings\Randy\Application Data\qkt.exe
2007-11-06 22:37 <DIR> d-------- C:\HiJackthish
2007-11-06 22:12 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-11-06 18:32 22,016 --a------ C:\Documents and Settings\Randy\Application Data\wapweejm.exe
2007-11-06 18:05 22,016 --a------ C:\Documents and Settings\Randy\Application Data\uhabtrvmwbr.exe
2007-11-05 21:14 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
2007-11-05 21:14 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2007-11-05 21:04 <DIR> d-------- C:\Program Files\Sun
2007-11-05 20:57 <DIR> d-------- C:\Program Files\Java
2007-11-05 20:50 <DIR> d-------- C:\Program Files\Common Files\Java
2007-11-05 19:20 <DIR> d-------- C:\Program Files\Trend Micro
2007-11-05 17:30 22,016 --a------ C:\Documents and Settings\Randy\Application Data\jvvrcddq.exe
2007-11-05 06:30 22,016 --a------ C:\Documents and Settings\Randy\Application Data\zjbstyocxdbf.exe
2007-11-05 05:57 22,016 --a------ C:\Documents and Settings\Randy\Application Data\nnrx.exe
2007-11-04 22:15 22,016 --a------ C:\Documents and Settings\Randy\Application Data\oogavovjitv.exe
2007-11-04 21:25 <DIR> d-------- C:\Program Files\Lavasoft
2007-11-04 21:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-11-04 21:22 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-11-04 21:08 22,016 --a------ C:\Documents and Settings\Randy\Application Data\mpxrzhfpbek.exe
2007-11-04 17:20 <DIR> d-------- C:\Program Files\SpywareBlaster
2007-11-04 17:07 22,016 --a------ C:\Documents and Settings\Randy\Application Data\yqbc.exe
2007-11-04 16:53 201,559 --a------ C:\Documents and Settings\Randy\load.exe
2007-11-04 15:06 22,016 --a------ C:\Documents and Settings\Randy\Application Data\hmlkcqgqtct.exe
2007-11-04 14:43 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-11-04 14:26 22,016 --a------ C:\Documents and Settings\Randy\Application Data\hik.exe
2007-11-03 17:35 22,016 --a------ C:\Documents and Settings\Randy\Application Data\yyqt.exe
2007-10-30 19:55 625,032 --a------ C:\WINDOWS\system32\SymNeti.dll
2007-10-30 19:55 242,056 --a------ C:\WINDOWS\system32\SymRedir.dll
2007-10-30 19:55 191,536 --a------ C:\WINDOWS\system32\drivers\symtdi.sys
2007-10-30 19:55 145,968 --a------ C:\WINDOWS\system32\drivers\symfw.sys
2007-10-30 19:55 39,856 --a------ C:\WINDOWS\system32\drivers\symids.sys
2007-10-30 19:55 37,936 --a------ C:\WINDOWS\system32\drivers\symndisv.sys
2007-10-30 19:55 35,120 --a------ C:\WINDOWS\system32\drivers\symndis.sys
2007-10-30 19:55 27,696 --a------ C:\WINDOWS\system32\drivers\symredrv.sys
2007-10-30 19:55 12,848 --a------ C:\WINDOWS\system32\drivers\symdns.sys
2007-10-18 22:40 <DIR> d-------- C:\WINDOWS\BounceBack
2007-10-12 04:56 <DIR> d-------- C:\WINDOWS\Cache
2007-10-12 04:56 <DIR> d-------- C:\Program Files\Coupons
2007-10-12 04:56 31 ---h----- C:\WINDOWS\uccspecc.sys
2007-10-10 15:18 584,192 -----c--- C:\WINDOWS\system32\dllcache\rpcrt4.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-08 23:45 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-11-08 06:42 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-11-07 05:53 --------- d-----w C:\Program Files\QUICKENW
2007-11-03 22:41 --------- d-----w C:\Documents and Settings\Randy\Application Data\ZoomBrowser EX
2007-11-03 22:31 --------- d-----w C:\Documents and Settings\All Users\Application Data\ZoomBrowser
2007-10-31 01:24 12,963 ----a-w C:\WINDOWS\system32\drivers\SymRedir.cat
2007-10-31 01:24 1,358 ----a-w C:\WINDOWS\system32\drivers\SymRedir.inf
2007-10-04 23:21 --------- d-----w C:\Documents and Settings\Randy\Application Data\Sony
2007-10-04 20:41 --------- d-----w C:\Program Files\Norton Internet Security
2007-10-04 02:37 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-10-04 02:37 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
2007-10-04 02:37 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-10-04 02:37 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-10-04 02:37 --------- d-----w C:\Program Files\Symantec
2007-09-28 13:42 --------- d-----w C:\Documents and Settings\Randy\Application Data\Nokia Multimedia Player
2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
2007-09-18 19:44 10,658 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
2007-09-18 19:44 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
2007-09-18 19:44 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
2007-09-18 19:44 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
2007-09-18 19:43 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
2007-09-18 19:43 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
2007-09-18 19:43 278,576 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
2007-09-16 12:58 --------- d-----w C:\Program Files\Canon
2007-09-16 12:01 --------- d-----w C:\Program Files\Common Files\Canon
.

((((((((((((((((((((((((((((( snapshot@2007-11-06_22.17.17.57 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-11-08 13:12:48 9,648 ----a-w C:\WINDOWS\system32\Restore\rstrlog.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2005-07-20 22:07]
"ZTgServerSwitch"="c:\program files\support.com\client\lserver\server.vbs" [2001-09-10 19:36]
"C-Media Mixer"="Mixer.exe" [2002-10-15 19:00 C:\WINDOWS\mixer.exe]
"HPDJ Taskbar Utility"="C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe" [2001-06-12 03:13]
"EEventManager"="C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe" []
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 11:50]
"InCD"="D:\Ahead\InCD\InCD.exe" [2005-03-16 06:48]
"nwiz"="nwiz.exe" [2005-07-20 22:07 C:\WINDOWS\system32\nwiz.exe]
"NvMediaCenter"="C:\WINDOWS\System32\NvMcTray.dll" [2005-07-20 22:07]
"Turtle Beach Montego DDL"="C:\Program Files\Turtle Beach\MontegoDDL\TBMontegoTray.exe" [2005-04-14 10:44]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2004-06-16 06:03]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-06-16 06:03]
"2wSysTray"="C:\Program Files\2Wire\2PortalMon.exe" [2004-09-15 03:52]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 21:59]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2006-09-05 19:22]
"PCSuiteTrayApplication"="C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe" [2006-11-08 12:27]
"QuickTime Task"="D:\quicktime\qttask.exe" [2007-04-12 21:20]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 17:30]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-08-04 01:56]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [2007-03-01 17:11]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 15:45]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 16:46]
"Microsft Windows Adapter 5.1.3013"="C:\Documents and Settings\Randy\Application Data\dpyfbgswho.exe" []

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"PcSync"=C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog

C:\Documents and Settings\Randy\Start Menu\Programs\Startup\
PowerReg Scheduler V3.exe [2007-04-23 18:25:10]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2007-02-22 20:48:51]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 21:05:26]
BounceBack Launcher.lnk - D:\BounceBack\BBLauncher.exe [2007-02-22 19:31:09]
VAIO Action Setup (Server).lnk - C:\Program Files\Sony\VAIO Action Setup\VAServ.exe [2001-09-08 12:51:48]

R1 SonyFanC;FAN Control Device Service;C:\WINDOWS\system32\Drivers\SonyFanC.sys
R2 portD;CMS PortIO Service;C:\WINDOWS\system32\DRIVERS\portd2k.sys
R3 cmuda3;Turtle Beach Montego DDL Interface;C:\WINDOWS\system32\drivers\cmuda3.sys
S3 BCM42XX;Broadcom iLine10(tm) Network Adapter Driver;C:\WINDOWS\system32\DRIVERS\bcm42xx5.sys

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-10-27 01:00:00 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Randy.job"
.
**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-08 18:28:16
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-11-08 18:29:48
C:\ComboFix2.txt ... 2007-11-06 22:18
.
--- E O F ---
 
HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:31:28 PM, on 11/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\WINDOWS\System32\svchost.exe
D:\Ahead\InCD\InCD.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Turtle Beach\MontegoDDL\TBMontegoTray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\quicktime\qttask.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
D:\BounceBack\BBLauncher.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\explorer.exe
C:\HiJackthish\Scanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] D:\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Turtle Beach Montego DDL] "C:\Program Files\Turtle Beach\MontegoDDL\TBMontegoTray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "D:\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Microsft Windows Adapter 5.1.3013] C:\Documents and Settings\Randy\Application Data\dpyfbgswho.exe
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - S-1-5-18 Startup: PowerReg Scheduler V3.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: PowerReg Scheduler V3.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BounceBack Launcher.lnk = ?
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1172201214061
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - D:\Ahead\InCD\InCDsrv.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 9021 bytes
 
Thanks for returning your information, combofix was little help. What exactly are your symptoms. Could you post the message from Windows "word for word".

This is the only item in the HJT log that looks strange, the file does not identify.
O4 - HKCU\..\Run: [Microsft Windows Adapter 5.1.3013] C:\Documents and Settings\Randy\Application Data\dpyfbgswho.exe

If you don't know what that is, you can check it here:
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/

I believe you will find it is bad:
How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O4 - HKCU\..\Run: [Microsft Windows Adapter 5.1.3013] C:\Documents and Settings\Randy\Application Data\dpyfbgswho.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\Documents and Settings\Randy\Application Data\dpyfbgswho.exe <<< delete that file

Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart and let's look at a Kaspersky scan.


Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here.

Thanks
 
Kasper Scan, Thanks for all of your help!

File was bad and deleted, O4 - HKCU\..\Run: [Microsft Windows Adapter 5.1.3013] C:\Documents and Settings\Randy\Application Data\dpyfbgswho.exe

Also the pop up error "windows has detected spyware" is now gone

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, November 09, 2007 5:33:37 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 9/11/2007
Kaspersky Anti-Virus database records: 426609
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan Statistics:
Total number of scanned objects: 316415
Number of viruses found: 13
Number of infected objects: 42
Number of suspicious objects: 0
Duration of the scan process: 04:24:23

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-11-08_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\225E6C3C.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Randy\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Randy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Randy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Randy\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Randy\Local Settings\History\History.IE5\MSHist012007110820071109\index.dat Object is locked skipped
C:\Documents and Settings\Randy\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Randy\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Randy\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\_restore{8357CB77-1DBD-43BC-B2F8-E849AAB0887F}\RP346\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{4C04525F-10CA-430E-814B-647170E125A6}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
G:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
H:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\025852F6.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0494478D.class Infected: Trojan.Java.ClassLoader.Dummy.d skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\04FA7502.htm Infected: Exploit.HTML.CodeBaseExec skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\06C73AD2.class Infected: Trojan-Downloader.Java.OpenConnection.v skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\094C454D.class Infected: Trojan.Java.ClassLoader.c skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\103E78DA.class Infected: Trojan-Downloader.Java.OpenConnection.v skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\14CD06F1.bmp Infected: Trojan-Clicker.Win32.Qhost.a skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1A855A36.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1D27476A.class Infected: Trojan.Java.ClassLoader.Dummy.a skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1EE64EE0.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1EE978DD.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2119047A.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\24294821 Infected: Net-Worm.Win32.Lovesan.a skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\242C721D Infected: Net-Worm.Win32.Lovesan.a skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2B6F2570.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2B734F6D.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2CE11736.class Infected: Trojan.Java.ClassLoader.Dummy.a skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\344F105C.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\346D4457.class Infected: Trojan.Java.Shiwow skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\34B6334A.class Infected: Trojan.Java.ClassLoader.c skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\34B95D46.class Infected: Trojan-Downloader.Java.OpenConnection.v skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3A627996.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\49371C24.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4E7363D2.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4EFB36EB.class Infected: Trojan.Java.ClassLoader.c skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4F9A443C.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\54BC7C36.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\579E1B48.class Infected: Trojan.Java.ClassLoader.Dummy.a skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6D7A22BD Infected: Trojan-Clicker.Win32.Qhost.a skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6FCD3967.jar/BlackBox.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6FCD3967.jar/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6FCD3967.jar/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6FCD3967.jar ZIP: infected - 3 skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6FCD3967.jar CryptFF: infected - 3 skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6FCD3967.tmp Infected: Exploit.VBS.Phel.i skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\700941CF.class Infected: Trojan.Java.ClassLoader.c skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\72AD5C74.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\74F00CD2.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\752B331B.exe Infected: Trojan.Win32.StartPage.y skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\77FC3F78.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\7A176E5B.class Infected: Exploit.Java.ByteVerify skipped
I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\7A9D3D92.class Infected: Trojan.Java.ClassLoader.r skipped
I:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.
 
Thanks for returning your information and the feedback.

KASPERSKY ONLINE SCANNER REPORT Friday, November 09, 2007 5:33:37 AM
Number of infected objects: 42

I:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\

Randy, it looks like all of the junk is in the NAV quarantine folder. You need to clean it once in a while.
This may help: http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000041213443506

Restart and run another scan which should be clean. Don't post a clean scan result. Post a last HJT log and tell me about any malware issues.

Thanks...Phil
 
New HJT with one question, THANKS A MILLION!

No new malware
The last Kasp scan found a troj in I:\System Volume Information folder hidden in a restore point. I was able to delete. In the HJT is this suspicious, O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exeC

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:56:44 PM, on 11/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HiJackthish\Scanner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-329068152-926492609-725345543-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - S-1-5-18 Startup: PowerReg Scheduler V3.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: PowerReg Scheduler V3.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: BounceBack Launcher.lnk.disabled
O4 - Global Startup: VAIO Action Setup (Server).lnk.disabled
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1172201214061
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - D:\Ahead\InCD\InCDsrv.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 6606 bytes
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:56:44 PM, on 11/10/2007

Your HJT log looks good:bigthumb: I suggest you consider Internet Explorer 7 for the extra security:
http://www.microsoft.com/windows/products/winfamily/ie/default.mspx

This is just your antivirus program running, leave it alone.
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
http://www.liutilities.com/products/wintaskspro/processlibrary/ccapp/

Safe surfing, some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
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