Wrong type of licence?

[SophiaR]

Software Version

2.9

Operating System

Windows 11 (64 bit)

Spybot Noob here.
I downloaded Spybot Search & Destroy and Anti Beacon, then bought a licence. I get a message that says I have the wrong type of licence for my product.
Additionally, can I uninstall AntiBeacon and move it to a different machine, and use the same licence key? I don't want to pay twice.
Thank you in advance for your patience

 

[Zenobia]

Hi.

You could fill out the contact form to ask Team Spybot for help. You need to scroll down to the Request Help section:

Support - Spybot Anti-Malware and Antivirus

Spybot – Search & Destroy offers a comprehensive set of functions and tools. If you have any questions or run into problems you will find help here.

www.safer-networking.org

 

[RobBot]

According to your screenshot, you have purchased a Home Edition license, instead of an Anti-Beacon or Professional Edition license.

We can refund your license and send you a link to purchase an Anti-Beacon License or upgrade to a Professional Edition license.

We are currently offering 50% off Anti-Beacon Plus licences and 30% off the Professional Edition license.

Please send me your email address you used for purchasing via DM or you can open a ticket using the link Zenobia posted above, so that I can refund you for your Home Edition license and send instructions for purchasing the correct license for Anti-Beacon.

Each Spybot license is for use on PC only. Therefore, you can only have Spybot/Anti-Beacon installed on 1 PC at a time.