Yahoo Account keeps getting hijacked! Pls Help TQ

thank you tashi for your prompt reply. will follow the instructions provided
and post the relevant logs for spybot and hijackthis.

the following is a description of the problem that am encountering.


my yahoo messenger kept showing a message, saying that i was disconnected
as have been signed on another computer.

initially was able to regain access to account by using yahoo password retrieval facility, however now am not able to access it, as it seems personal details have been changed and not able to reset password anymore.

have requested yahoo to reset password already, am awaiting reply from them. however would like to ensure that this does not occur again, as it is an inconvenience. am unsure what to look out for, had posted hijackthis logs, ewido and spybot logs previously in the forum and had gotten a clean bill of health. is there a possibility of there being a key logger or trojan or even a root kit installed without my knowledge of?

have ran F-Secure's Blacklight Beta, but it did not report any problems.
have also ran Sysinternals RootKit Revealer Version 1.7, the log file looks to be in order, but would appreciate a second opinion.

was previously affected by SpywareQuake, which was removed using Smitfraud and Ewido.

have my doubts of it being a keylogger though, as none of other accounts and passwords have been compromised as of yet. only yahoo account has been affected so far.

would appreciate any help or guidance anyone can provide as to how i can get to the bottom of this problem.

thank you very much for your time and assistance in advance,

jason c.
 
HijackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 3:58:41 PM, on 7/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Drivers\trcboot.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\IBM Ayudame\ayudame.exe
C:\Program Files\IBM Ayudame\ayudame.exe
C:\Program Files\C4ebreg\c4ebreg.exe
c:\sdwork\issimsvc.exe
C:\WINDOWS\system32\mnmsrvc.exe
C:\notes\ntmulti.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\WRTService.exe
C:\WINDOWS\system32\Drivers\ldlcserv.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\IBM ThinkVantage\Client Security Solution\pwmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\IBM\Personal Communications\tpam.exe
C:\Program Files\C4ebreg\isamtray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CheckPoint\Integrity Client\iclient.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\ICQLite\ICQLite.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\WINDOWS\system32\TpScrLk.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\IBM\Bluetooth Software\BTTray.exe
C:\notes\NLNOTES.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\svchost.exe
C:\notes\ntaskldr.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\IBM\Sametime Connect 7.5\sametime\sametime.exe
C:\Program Files\IBM\Sametime Connect 7.5\sametime\jre\bin\j9w.exe
C:\Program Files\IBM Standalone Solutions Configuration Tool\SSCT.exe
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\FREEDO~1\fdm.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\DOWNLO~1\SIEBEL~1.EXE
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://w3.ibm.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://w3.ibm.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://desktop.google.com/uninstall-feedback.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoproxy.au.ibm.com/my1.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = w3-501.ibm.com;w3-113.ibm.com;w3-602.ibm.com;w3-603.ibm.com;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Tpam.exe] "C:\Program Files\IBM\Personal Communications\tpam.exe"
O4 - HKLM\..\Run: [ISAMTray] "C:\Program Files\C4ebreg\isamtray.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CheckPoint\Integrity Client\iclient.exe"
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q
O4 - HKLM\..\Run: [pdfFactory Dispatcher v1] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1.exe" /source=HKLM
O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe"
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Lotus QuickStart.lnk = ?
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site with Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IBM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\PkgMgr.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O14 - IERESET.INF: START_PAGE_URL=http://w3.ibm.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {253A9D23-F982-11D4-8BE4-00D0B7E61414} (SiebelHTMLApplication Class) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/siebelhtml.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {8F4F3368-54CA-4268-8225-0F4367472CF4} (MailClient Class) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/SiebExtMailClient.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {E9077188-6DCA-42A2-8FA3-BE7BED5A95B2} (Siebel Option Pack for IE 7.5.3) - https://w3-602.ibm.com/transform/crm/asia_pacific/my/callcenter/16199/applets/SiebelOptionPack.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = my.ibm.com
O17 - HKLM\Software\..\Telephony: DomainName = my.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{15FB3143-7387-4578-9EE8-5F463B8ADFF7}: Domain = my.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{15FB3143-7387-4578-9EE8-5F463B8ADFF7}: NameServer = 202.188.0.133,202.188.1.5,203.120.90.40
O17 - HKLM\System\CCS\Services\Tcpip\..\{2139E8B7-1719-46FF-80A5-073C3F051BF5}: Domain = my.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{44B0CB7D-218F-46BC-A474-EF4A0F14F24B}: Domain = my.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{6519596C-F63A-49F1-88FC-3D2A6152AF22}: NameServer = 202.188.0.133,202.188.1.5
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = my.ibm.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = my.ibm.com,au.ibm.com,ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = my.ibm.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = my.ibm.com,au.ibm.com,ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = my.ibm.com,au.ibm.com,ibm.com
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: pcsinst - C:\WINDOWS\SYSTEM32\pcsinst.dll
O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: AppnNode - IBM Corporation - C:\WINDOWS\system32\Drivers\appnnode.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM Ayudame (IBMFORTH) - Unknown owner - C:\Program Files\IBM Ayudame\ayudame.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe
O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe
O23 - Service: IBM Enterprise Extender (ldlcserv) - IBM Corporation - C:\WINDOWS\system32\Drivers\ldlcserv.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TNE~1\NetCfgSv.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: IBM Trace Facility (TrcBoot) - IBM Corporation - C:\WINDOWS\system32\Drivers\trcboot.exe
O23 - Service: TSS Core Service (TSSCoreService) - IBM - C:\Program Files\IBM ThinkVantage\Client Security Solution\ibmtcsd.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WRT Service (WRTService) - Unknown owner - C:\WINDOWS\WRTService.exe
 
Panda ActiveScan log

Incident Status Location

Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Administrator\Cookies\my100185@bravenet[2].txt
 
Is it Yahoo's messenger program your having trouble with ?
Im sure there's a free support forum or contact and an FAQ for it somewhere, please try that.
 
This topic is closed.
If you need it re-opened please send me a pm and provide a link to the thread.

Applies only to the original topic starter.
 
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