HJT, MBAM, Spybot, etc. "run" once, then won't, bringing up a "Windows cannot access the specified device, path, or file..." dialog box. I had installed AVG Free after I was infected by AV Care, but it doesn't seem to know much about what ails my PC. I was able to to run Win32kDiag, log file is below. AVG Free brings up it's threat warning box every time I run Win32kDiag (see attached), otherwise it's quiet. My symptom that started me down this path (after I cleared up AV Care) was my search results from Google were being hijacked. I'm running Windows XP Home, and mostly use Firefox for browsing.
Many thanks in advance.
=========================
Log file is located at: C:\Documents and Settings\jds\Desktop\Win32kDiag.txt
WARNING: Could not get backup privileges!
Searching 'C:\WINDOWS'...
Found mount point : C:\WINDOWS\$hf_mig$\KB915865\KB915865
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\addins\addins
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Config\Config
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Debug\UserMode\UserMode
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\chsime\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imejp\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imejp98\imejp98
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\shared\res\res
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\java\trustlib\trustlib
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\mui\mui
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe
[1] 2008-04-14 08:00:00 744448 C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe ()
[1] 2008-04-14 08:00:00 744448 C:\WINDOWS\system32\dllcache\helpsvc.exe (Microsoft Corporation)
Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\AuthCabs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\07a96de176867bc25b7dc839d22b07e2\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\0dd0244816ffb4b094c1caba4c3b1178\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\6913c676e5d33978934caa46c49fdc75\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\b7f0b2892b21211a5630518d058f48d9\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\d48a3b967ba5709df048e8f2a49cf8a6\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1025\1025
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1028\1028
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1031\1031
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1037\1037
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1041\1041
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1042\1042
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1054\1054
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\2052\2052
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\3076\3076
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\dhcp\dhcp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\system32\dumprep.exe
[1] 2008-04-14 08:00:00 10752 C:\WINDOWS\system32\dllcache\dumprep.exe (Microsoft Corporation)
[1] 2008-04-14 08:00:00 10752 C:\WINDOWS\system32\dumprep.exe ()
Cannot access: C:\WINDOWS\system32\eventlog.dll
[1] 2008-04-14 08:00:00 56320 C:\WINDOWS\system32\dllcache\eventlog.dll (Microsoft Corporation)
[1] 2008-04-14 08:00:00 61952 C:\WINDOWS\system32\eventlog.dll ()
[2] 2008-04-14 08:00:00 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)
Found mount point : C:\WINDOWS\system32\export\export
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\inetsrv\inetsrv
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\sample\sample
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\spool\drivers\BIDI\BIDI
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\spool\drivers\WIN40\WIN40
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\system32\wbem\Logs\FrameWork.log
[1] 2009-08-27 21:07:18 1380 C:\WINDOWS\system32\wbem\Logs\FrameWork.log ()
Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wbem\mof\good\good
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wins\wins
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\xircom\xircom
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Temp\_ISTMP1.DIR\_ISTMP0.DIR\_ISTMP0.DIR
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Mount point destination : \Device\__max++>\^
Finished!
Just realized I had part of the infection name cut off on my last attachment (in the AVG screen shot), better version is attached now. I did not let AVG do its cure or delete, btw, just closed the window.
thanks again.
Many thanks in advance.
=========================
Log file is located at: C:\Documents and Settings\jds\Desktop\Win32kDiag.txt
WARNING: Could not get backup privileges!
Searching 'C:\WINDOWS'...
Found mount point : C:\WINDOWS\$hf_mig$\KB915865\KB915865
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\addins\addins
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Config\Config
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Debug\UserMode\UserMode
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\chsime\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imejp\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imejp98\imejp98
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\ime\shared\res\res
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\java\trustlib\trustlib
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\mui\mui
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe
[1] 2008-04-14 08:00:00 744448 C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe ()
[1] 2008-04-14 08:00:00 744448 C:\WINDOWS\system32\dllcache\helpsvc.exe (Microsoft Corporation)
Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\AuthCabs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\07a96de176867bc25b7dc839d22b07e2\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\0dd0244816ffb4b094c1caba4c3b1178\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\6913c676e5d33978934caa46c49fdc75\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\b7f0b2892b21211a5630518d058f48d9\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\Download\d48a3b967ba5709df048e8f2a49cf8a6\backup\backup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1025\1025
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1028\1028
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1031\1031
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1037\1037
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1041\1041
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1042\1042
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\1054\1054
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\2052\2052
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\3076\3076
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\dhcp\dhcp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\system32\dumprep.exe
[1] 2008-04-14 08:00:00 10752 C:\WINDOWS\system32\dllcache\dumprep.exe (Microsoft Corporation)
[1] 2008-04-14 08:00:00 10752 C:\WINDOWS\system32\dumprep.exe ()
Cannot access: C:\WINDOWS\system32\eventlog.dll
[1] 2008-04-14 08:00:00 56320 C:\WINDOWS\system32\dllcache\eventlog.dll (Microsoft Corporation)
[1] 2008-04-14 08:00:00 61952 C:\WINDOWS\system32\eventlog.dll ()
[2] 2008-04-14 08:00:00 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)
Found mount point : C:\WINDOWS\system32\export\export
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\inetsrv\inetsrv
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\oobe\sample\sample
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\spool\drivers\BIDI\BIDI
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\spool\drivers\WIN40\WIN40
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS
Mount point destination : \Device\__max++>\^
Cannot access: C:\WINDOWS\system32\wbem\Logs\FrameWork.log
[1] 2009-08-27 21:07:18 1380 C:\WINDOWS\system32\wbem\Logs\FrameWork.log ()
Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wbem\mof\good\good
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\wins\wins
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\system32\xircom\xircom
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\Temp\_ISTMP1.DIR\_ISTMP0.DIR\_ISTMP0.DIR
Mount point destination : \Device\__max++>\^
Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Mount point destination : \Device\__max++>\^
Finished!
Just realized I had part of the infection name cut off on my last attachment (in the AVG screen shot), better version is attached now. I did not let AVG do its cure or delete, btw, just closed the window.
thanks again.
Last edited by a moderator: