Zlob.Trojan- possibly...

M

malta742

New member
Hi everyone,

this is my first time posting on this site, but was hoping you could help me.

A few days ago i started having problems when right-clicking on files in windows explorer. first the data execution protection window would come up saying that the program had to be closed (i had never encountered this before), then windows explorer would say it had encountered an error and had to close. following this a message would appear saying that Dr watsons postmortem debugger had encountered a fatal error and had to close. any program that i tried to open after this also said it had encountered an error and had to close.

after searching on the net, and seeing that a virus was suggested as a probable cause, i did a scan with spyhunter (yes, probably not a good choice, but done anyway) and it came up with Zlob.Trojan and Zlob.videoaccess. I run winxp sp3 and frequently do scans with symantec antivirus, spybot and adaware, none of which have ever picked anything up other than cookies. I then downloaded AVG free, and it didn't come up with anything either.

so, below is my HJT log, windows is up to date as are the anti-virus and anti-spyware programs. I have also backed up the registry. I also ran the free windows registry cleaner, but ignored everything.

sorry for the essay, but any help would be greatly appreciated!

cheers, Malta.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:23:50 PM, on 22/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\Programs\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9IE.EXE
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\WINDOWS\system32\RUNDLL32.EXE
E:\Programs\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\AirPort\APAgent.exe
E:\Programs\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
E:\Programs\Sony_Ericsson_Suite\SEPCSuite.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchFilterHost.exe
E:\Programs\Hijakthis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Programs\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo RX700 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9IE.EXE /P31 "EPSON Stylus Photo RX700 Series" /O6 "USB001" /M "Stylus Photo RX700"
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "E:\Programs\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "E:\Programs\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AirPort Base Station Agent] "C:\Program Files\AirPort\APAgent.exe"
O4 - HKLM\..\Run: [Ad-Watch] E:\Programs\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "E:\Programs\Sony_Ericsson_Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://E:\Programs\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1217654181250
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1217656609921
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - E:\Programs\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - E:\Programs\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - E:\Programs\Spyware Doctor\pctsAuxs.exe (file missing)
O23 - Service: PC Tools Security Service (sdCoreService) - Unknown owner - E:\Programs\Spyware Doctor\pctsSvc.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 12726 bytes
 
Hi,

Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.
 
Hi,

Thankyou very much for helping me out, it is very appreciated!

so here are the three logs, GMER , DDS.txt and Attach.txt:

GMER 1.0.15.15077 [prjphsj2.exe] - http://www.gmer.net
Rootkit scan 2009-08-26 21:14:33
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

SSDT 8AE460B8 ZwConnectPort
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xBA91887E]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xB3625350]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xB3625580]

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2CC8 80504564 2 Bytes [50, 53] {PUSH EAX; PUSH EBX}
.text ntkrnlpa.exe!ZwCallbackReturn + 2FA0 8050483C 2 Bytes [80, 55]

---- User code sections - GMER 1.0.15 ----

.text E:\Programs\Sony_Ericsson_Suite\SEPCSuite.exe[1092] USER32.dll!DefWindowProcA + 11A 7E42C298 7 Bytes JMP 10034820 E:\Programs\Sony_Ericsson_Suite\NewUI.dll (New UI/Avanquest Software)
.text E:\Programs\Sony_Ericsson_Suite\SEPCSuite.exe[1092] USER32.dll!SetWindowRgn + 2BD 7E42E7E5 7 Bytes JMP 10034790 E:\Programs\Sony_Ericsson_Suite\NewUI.dll (New UI/Avanquest Software)
.text E:\Programs\Sony_Ericsson_Suite\SEPCSuite.exe[1092] USER32.dll!SetClipboardData + 19D 7E43113B 7 Bytes JMP 10034800 E:\Programs\Sony_Ericsson_Suite\NewUI.dll (New UI/Avanquest Software)
.text C:\WINDOWS\system32\SearchIndexer.exe[1908] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----





DDS (Ver_09-07-30.01) - NTFSx86
Run by Admin at 21:15:18.96 on Wed 26/08/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.3326.2339 [GMT 10:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\Programs\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9IE.EXE
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\WINDOWS\system32\RUNDLL32.EXE
E:\Programs\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\AirPort\APAgent.exe
E:\Programs\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
E:\Programs\Sony_Ericsson_Suite\SEPCSuite.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Admin\Desktop\prjphsj2.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Admin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com.au/
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - e:\programs\adobe acrobat 7.0\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [Sony Ericsson PC Suite] "e:\programs\sony_ericsson_suite\SEPCSuite.exe" /systray /nologon
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [EPSON Stylus Photo RX700 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9IE.EXE /P31 "EPSON Stylus Photo RX700 Series" /O6 "USB001" /M "Stylus Photo RX700"
mRun: [EEventManager] c:\program files\epson\creativity suite\event manager\EEventManager.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Version Cue CS2] "e:\programs\adobe version cue cs2\controlpanel\VersionCueCS2Tray.exe"
mRun: [Acrobat Assistant 7.0] "e:\programs\adobe acrobat 7.0\distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AirPort Base Station Agent] "c:\program files\airport\APAgent.exe"
mRun: [Ad-Watch] e:\programs\lavasoft\ad-aware\AAWTray.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Convert link target to Adobe PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1217654181250
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1217656609921
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\8u0ve3mz.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-14 64160]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;e:\programs\lavasoft\ad-aware\AAWService.exe [2009-3-10 1029456]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-3-14 1816768]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-26 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090825.004\naveng.sys [2009-8-26 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090825.004\navex15.sys [2009-8-26 1323568]
S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\pctcore.sys --> c:\windows\system32\drivers\PCTCore.sys [?]
S3 s0016bus;Sony Ericsson Device 0016 driver (WDM);c:\windows\system32\drivers\s0016bus.sys [2009-6-3 89256]
S3 s0016mdfl;Sony Ericsson Device 0016 USB WMC Modem Filter;c:\windows\system32\drivers\s0016mdfl.sys [2009-6-3 15016]
S3 s0016mdm;Sony Ericsson Device 0016 USB WMC Modem Driver;c:\windows\system32\drivers\s0016mdm.sys [2009-6-3 120744]
S3 s0016mgmt;Sony Ericsson Device 0016 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0016mgmt.sys [2009-6-3 114216]
S3 s0016nd5;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (NDIS);c:\windows\system32\drivers\s0016nd5.sys [2009-6-3 25512]
S3 s0016obex;Sony Ericsson Device 0016 USB WMC OBEX Interface;c:\windows\system32\drivers\s0016obex.sys [2009-6-3 110632]
S3 s0016unic;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (WDM);c:\windows\system32\drivers\s0016unic.sys [2009-6-3 115752]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-3-14 116416]
S3 sdAuxService;PC Tools Auxiliary Service;e:\programs\spyware doctor\pctsauxs.exe --> e:\programs\spyware doctor\pctsAuxs.exe [?]
S3 sdCoreService;PC Tools Security Service;e:\programs\spyware doctor\pctssvc.exe --> e:\programs\spyware doctor\pctsSvc.exe [?]

=============== Created Last 30 ================

2009-08-22 21:43 <DIR> --d----- c:\program files\Safer Networking
2009-08-22 19:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Downloaded Installations
2009-08-22 18:23 <DIR> --d----- c:\program files\Error Repair Professional
2009-08-22 18:21 <DIR> --d----- c:\program files\Free Windows Registry Cleaner
2009-08-18 23:38 <DIR> --d----- c:\program files\common files\PC Tools
2009-08-18 23:20 <DIR> --d----- c:\docume~1\admin\applic~1\GetRightToGo
2009-08-18 20:59 <DIR> --d----- c:\docume~1\admin\applic~1\Malwarebytes
2009-08-18 20:59 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-18 20:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-18 20:59 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-18 20:59 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-18 20:53 <DIR> --d----- c:\program files\Enigma Software Group
2009-08-12 20:55 30,592 ac------ c:\windows\system32\dllcache\rndismpx.sys
2009-08-12 20:55 12,800 ac------ c:\windows\system32\dllcache\usb8023x.sys
2009-08-12 20:55 30,592 a------- c:\windows\system32\drivers\rndismpx.sys
2009-08-12 20:55 12,800 a------- c:\windows\system32\drivers\usb8023x.sys
2009-08-12 00:19 34 a---h--- c:\windows\system32\Converter_sysquict.dat
2009-08-11 22:50 <DIR> --d----- c:\windows\system32\appmgmt
2009-08-10 22:55 2,255,360 a------- c:\windows\system32\libavcodec.dll
2009-08-10 22:55 1,761,280 a------- c:\windows\system32\ffdshow.ax
2009-08-10 22:55 395,776 a------- c:\windows\system32\libmplayer.dll
2009-08-10 22:55 262,144 a------- c:\windows\system32\TomsMoComp_ff.dll
2009-08-10 22:55 172,032 a------- c:\windows\system32\ac3filter.ax
2009-08-10 22:55 112,640 a------- c:\windows\system32\libmpeg2_ff.dll
2009-08-07 23:26 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-07 23:26 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-07 23:26 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-07 23:26 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-07 23:26 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-07 23:26 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-07 23:26 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-07 23:26 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-06 21:24 5,632 a------- c:\windows\system32\ptpusb.dll
2009-08-06 21:24 159,232 a------- c:\windows\system32\ptpusd.dll
2009-08-01 18:41 <DIR> --d----- c:\program files\iPod
2009-08-01 18:41 <DIR> --d----- c:\program files\iTunes

==================== Find3M ====================

2009-08-05 19:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-18 05:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-04 03:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 18:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 18:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 18:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 18:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 18:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 18:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-17 00:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-17 00:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-14 16:25 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-12 22:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 22:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-11 00:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 16:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-04 05:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 17:34 148,736 a------- c:\docume~1\alluse~1\applic~1\hpe93.dll
2009-05-29 13:36 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2008-11-18 23:01 87,608 a------- c:\docume~1\admin\applic~1\inst.exe
2008-11-18 23:01 47,360 a------- c:\docume~1\admin\applic~1\pcouffin.sys

============= FINISH: 21:15:40.39 ===============



DDS (Ver_09-07-30.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/08/2008 2:36:34 PM
System Uptime: 26/08/2009 7:32:34 PM (2 hours ago)

Motherboard: Gigabyte Technology Co., Ltd. | | GA-MA790X-DS4
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ | Socket M2 | 2712/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 29 GiB total, 16.18 GiB free.
D: is FIXED (NTFS) - 120 GiB total, 65.472 GiB free.
E: is FIXED (NTFS) - 699 GiB total, 542.849 GiB free.
F: is CDROM ()
G: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID:
Description: PCI Simple Communications Controller
Device ID: PCI\VEN_9710&DEV_9835&SUBSYS_00121000&REV_01\4&CC5B14E&0&38A4
Manufacturer:
Name: PCI Simple Communications Controller
PNP Device ID: PCI\VEN_9710&DEV_9835&SUBSYS_00121000&REV_01\4&CC5B14E&0&38A4
Service:

==== System Restore Points ===================

RP193: 7/08/2009 10:48:14 PM - System Checkpoint
RP194: 7/08/2009 11:22:47 PM - Software Distribution Service 3.0
RP195: 8/08/2009 7:44:12 PM - Software Distribution Service 3.0
RP196: 9/08/2009 8:16:21 PM - System Checkpoint
RP197: 10/08/2009 8:37:16 PM - System Checkpoint
RP198: 11/08/2009 9:50:58 PM - System Checkpoint
RP199: 11/08/2009 11:09:45 PM - Installed Movavi Video Converter 8.
RP200: 12/08/2009 12:19:14 AM - Installed K-Lite Codec Pack
RP201: 12/08/2009 11:03:34 AM - Software Distribution Service 3.0
RP202: 12/08/2009 7:39:24 PM - Removed Movavi Video Converter 8.
RP203: 12/08/2009 8:09:34 PM - Restore Operation
RP204: 12/08/2009 9:22:47 PM - Installed Adobe Photoshop
RP205: 13/08/2009 10:41:04 PM - System Checkpoint
RP206: 17/08/2009 12:35:26 PM - System Checkpoint
RP207: 18/08/2009 9:28:58 PM - Software Distribution Service 3.0
RP208: 22/08/2009 7:23:20 PM - Installed AVG 8.5
RP209: 22/08/2009 9:23:36 PM - Removed AVG 8.5
RP210: 22/08/2009 9:25:25 PM - Installed AVG 8.5

==== Installed Programs ======================

AC3Filter (remove only)
Acrobat.com
Ad-Aware
Adobe Acrobat 7.0 Professional
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Creative Suite 2
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe GoLive CS2
Adobe Help Center 1.0
Adobe Illustrator CS2
Adobe InDesign CS2
Adobe Photoshop CS2
Adobe Reader 9
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
Adobe Version Cue CS2
AirPort
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
µTorrent
Bonjour
CCleaner (remove only)
Compatibility Pack for the 2007 Office system
CoreAVC Professional Edition (remove only)
DVD Shrink 3.2
DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.1.1.0
e-tax 2008
e-tax 2009
eMule
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON Event Manager
EPSON File Manager
EPSON Image Clip Palette
EPSON Print CD
EPSON PRINT Image Framer Tool
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
EPSON Web-To-Page
ERUNT 1.1j
ESPRX700 User's Guide
ffdshow [rev 2054] [2008-07-27]
Haali Media Splitter
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB954550-v5)
IrfanView (remove only)
iTunes
Japanese Fonts Support For Adobe Reader 9
Java(TM) 6 Update 15
Java(TM) 6 Update 7
K-Lite Codec Pack 4.0.0 (Full)
LiveUpdate 3.1 (Symantec Corporation)
Logitech SetPoint
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 6.2
Microsoft IntelliType Pro 6.2
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
MobileMe Control Panel
Mozilla Firefox (3.5.2)
Mp3tag v2.41
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Nero 8 Ultra Edition HD
neroxml
NVIDIA Drivers
NVIDIA PhysX v8.09.04
OGA Notifier 1.7.0105.35.0
PhotoImpression 5
PIF DESIGNER
QuickTime
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
RegAlyzer
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows XP (KB923789)
Sony Ericsson Media Manager 1.2
Sony Ericsson PC Suite 5.009.00
Spybot - Search & Destroy
Suite Specific
Symantec AntiVirus
Tweak UI
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows XP (KB968389)
VCRedistSetup
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Winamp
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Player 11
Windows Mobile® Device Handbook
Windows Search 4.0
Windows XP Energy Blue Theme Pack
WinRAR archiver

==== Event Viewer Messages From Past Week ========

25/08/2009 7:53:22 PM, error: Dhcp [1002] - The IP address lease 192.168.0.3 for the Network Card with network address 001A4D5E2C94 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
22/08/2009 9:27:35 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: PCTCore
22/08/2009 9:23:07 PM, error: Service Control Manager [7034] - The AVGIDSWatcher service terminated unexpectedly. It has done this 1 time(s).

==== End Of File ===========================
 
Hi,

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

µTorrent
eMule


I'd like you to read this thread.

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).


After that:

Delete these folders:
c:\program files\Error Repair Professional
c:\program files\Free Windows Registry Cleaner


Uninstall old Adobe Reader versions and get the latest one (9.1 + updates 9.1.2 and 9.1.3 for it) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.



Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Uninstall following vulnerable Java:
Java(TM) 6 Update 7



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.


  • Read the requirements and privacy statement then click on the Accept button.

  • The program will launch and start to download the latest definition files.

  • You will be prompted to install an application from Kaspersky. Click Run

  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives

  • Click on My Computer under Scan.

  • Once the scan is complete, it will display the results. Click on View Scan Report.

  • Click on Save Report As....

  • Change the Files of type to Text file (.txt) before clicking on the Save button.

  • Save this report to a convenient place.

  • Copy and paste that information & a fresh dds.txt log into your topic. Any issues left?

  • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.
If you need a tutorial, see here
 
Hi,

thankyou again for your help, and sorry for my delay in replying- it took Kaspersky a while to run!

so i uninstalled those programs and did everything else. Kaspersky only detected one threat, as shown in the following log file. so should i be manually deleting this file? the only thing is that it is located in symantec's quarantine folder, but symantec doesn't say that it has anything in quarantine. anyway, i still have the problem of windows explorer encountering an error when right-clicking on any avi file or when trying to view one.

following are the kaspersky and dds reports:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Saturday, August 29, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Friday, August 28, 2009 02:44:08
Records in database: 2694237
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\

Scan statistics:
Objects scanned: 126966
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 02:02:24


File name / Threat / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A840001.VBN Infected: Trojan-Downloader.Win32.Agent.alzc 1

Selected area has been scanned.




DDS (Ver_09-07-30.01) - NTFSx86
Run by Admin at 17:07:41.95 on Sat 29/08/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.3326.2272 [GMT 10:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\Programs\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9IE.EXE
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\WINDOWS\system32\RUNDLL32.EXE
E:\Programs\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\AirPort\APAgent.exe
E:\Programs\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
E:\Programs\Sony_Ericsson_Suite\SEPCSuite.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Admin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com.au/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [Sony Ericsson PC Suite] "e:\programs\sony_ericsson_suite\SEPCSuite.exe" /systray /nologon
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [EPSON Stylus Photo RX700 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9IE.EXE /P31 "EPSON Stylus Photo RX700 Series" /O6 "USB001" /M "Stylus Photo RX700"
mRun: [EEventManager] c:\program files\epson\creativity suite\event manager\EEventManager.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Adobe Version Cue CS2] "e:\programs\adobe version cue cs2\controlpanel\VersionCueCS2Tray.exe"
mRun: [Acrobat Assistant 7.0] "e:\programs\adobe acrobat 7.0\distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AirPort Base Station Agent] "c:\program files\airport\APAgent.exe"
mRun: [Ad-Watch] e:\programs\lavasoft\ad-aware\AAWTray.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Convert link target to Adobe PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - e:\programs\adobe acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1217654181250
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1217656609921
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\8u0ve3mz.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-14 64160]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;e:\programs\lavasoft\ad-aware\AAWService.exe [2009-3-10 1029456]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-3-14 1816768]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-28 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090828.037\naveng.sys [2009-8-29 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090828.037\navex15.sys [2009-8-29 1323568]
S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\pctcore.sys --> c:\windows\system32\drivers\PCTCore.sys [?]
S3 s0016bus;Sony Ericsson Device 0016 driver (WDM);c:\windows\system32\drivers\s0016bus.sys [2009-6-3 89256]
S3 s0016mdfl;Sony Ericsson Device 0016 USB WMC Modem Filter;c:\windows\system32\drivers\s0016mdfl.sys [2009-6-3 15016]
S3 s0016mdm;Sony Ericsson Device 0016 USB WMC Modem Driver;c:\windows\system32\drivers\s0016mdm.sys [2009-6-3 120744]
S3 s0016mgmt;Sony Ericsson Device 0016 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s0016mgmt.sys [2009-6-3 114216]
S3 s0016nd5;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (NDIS);c:\windows\system32\drivers\s0016nd5.sys [2009-6-3 25512]
S3 s0016obex;Sony Ericsson Device 0016 USB WMC OBEX Interface;c:\windows\system32\drivers\s0016obex.sys [2009-6-3 110632]
S3 s0016unic;Sony Ericsson Device 0016 USB Ethernet Emulation SEMC0016 (WDM);c:\windows\system32\drivers\s0016unic.sys [2009-6-3 115752]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-3-14 116416]
S3 sdAuxService;PC Tools Auxiliary Service;e:\programs\spyware doctor\pctsauxs.exe --> e:\programs\spyware doctor\pctsAuxs.exe [?]
S3 sdCoreService;PC Tools Security Service;e:\programs\spyware doctor\pctssvc.exe --> e:\programs\spyware doctor\pctsSvc.exe [?]

=============== Created Last 30 ================

2009-08-22 21:43 <DIR> --d----- c:\program files\Safer Networking
2009-08-22 19:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Downloaded Installations
2009-08-18 23:38 <DIR> --d----- c:\program files\common files\PC Tools
2009-08-18 23:20 <DIR> --d----- c:\docume~1\admin\applic~1\GetRightToGo
2009-08-18 20:59 <DIR> --d----- c:\docume~1\admin\applic~1\Malwarebytes
2009-08-18 20:59 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-18 20:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-18 20:59 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-18 20:59 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-18 20:53 <DIR> --d----- c:\program files\Enigma Software Group
2009-08-12 20:55 30,592 ac------ c:\windows\system32\dllcache\rndismpx.sys
2009-08-12 20:55 12,800 ac------ c:\windows\system32\dllcache\usb8023x.sys
2009-08-12 20:55 30,592 a------- c:\windows\system32\drivers\rndismpx.sys
2009-08-12 20:55 12,800 a------- c:\windows\system32\drivers\usb8023x.sys
2009-08-12 00:19 34 a---h--- c:\windows\system32\Converter_sysquict.dat
2009-08-11 22:50 <DIR> --d----- c:\windows\system32\appmgmt
2009-08-10 22:55 2,255,360 a------- c:\windows\system32\libavcodec.dll
2009-08-10 22:55 1,761,280 a------- c:\windows\system32\ffdshow.ax
2009-08-10 22:55 395,776 a------- c:\windows\system32\libmplayer.dll
2009-08-10 22:55 262,144 a------- c:\windows\system32\TomsMoComp_ff.dll
2009-08-10 22:55 172,032 a------- c:\windows\system32\ac3filter.ax
2009-08-10 22:55 112,640 a------- c:\windows\system32\libmpeg2_ff.dll
2009-08-07 23:26 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-07 23:26 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-07 23:26 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-07 23:26 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-07 23:26 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-07 23:26 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-07 23:26 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-07 23:26 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-06 21:24 5,632 a------- c:\windows\system32\ptpusb.dll
2009-08-06 21:24 159,232 a------- c:\windows\system32\ptpusd.dll
2009-08-01 18:41 <DIR> --d----- c:\program files\iPod
2009-08-01 18:41 <DIR> --d----- c:\program files\iTunes

==================== Find3M ====================

2009-08-05 19:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-18 05:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-04 03:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 18:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 18:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 18:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 18:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 18:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 18:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-17 00:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-17 00:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-14 16:25 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-12 22:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 22:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-11 00:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 16:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-04 05:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 17:34 148,736 a------- c:\docume~1\alluse~1\applic~1\hpe93.dll
2008-11-18 23:01 87,608 a------- c:\docume~1\admin\applic~1\inst.exe
2008-11-18 23:01 47,360 a------- c:\docume~1\admin\applic~1\pcouffin.sys

============= FINISH: 17:08:13.90 ===============
 
Hi,

Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

Delete items in C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine folder.


anyway, i still have the problem of windows explorer encountering an error when right-clicking on any avi file or when trying to view one.
Click to expand...
Does the error give any details of .dll file causing the problem?
 
hey,

i've deleted that file and still have the same issue. the error report mentions several .dll files, 188 actually, but i can't read the error reports to know what it would be pointing to as the issue. i can paste a copy of the txt file that was going to be sent if you like.

sorry i'm not much more help, but this problem only occurs with avi files. otherwise the computer is running normally.

cheers, Malta742
 
hi,

i uninstalled ffdshow and yes, the problem has stopped! yay! but do you know why it would suddenly cause a problem after running fine on the computer for about a year? just curious to know for future reference :)

Thankyou for your help, it has been very appreciated!

Cheers, Malta742
 
Glad to hear that worked :)

It's possible that something that you've installed lately messed up with the ffdshow installation. I don't have experience of codec packs. Personally prefer VLC Player that comes equipped with needed codecs. Saves me from a headache :)

Let's remove some of the tools I made you to install.

Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

You may delete DDS and related logs too.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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