Hello,
Have you clicked on the "Update" button in the Updater itself?
Best regards
Sandra
Team Spybot
Type: Posts; User: spybotsandra; Keyword(s):
Hello,
Have you clicked on the "Update" button in the Updater itself?
Best regards
Sandra
Team Spybot
Hello,
I'm sorry, but we are talking about Spybot 2.1.21 here.
Best regards
Sandra
Team Spybot
Hello,
So you have really tested this with the version released just half an hour ago?
Best regards
Sandra
Team Spybot
Hello,
Probably the SDCleaner has problems with it's removal.
Sometimes Spybot – Search & Destroy can not delete all files. Some files used by Windows are running in the background. If you...
Hello,
Which version of Spybot do you run?
Spybot 2.0 or Spybot 2.1?
Best regards
Sandra
Team Spybot
Hallo,
Wir bieten derzeit leider keine E-Mail Benachrichtigung an.
Ich werde Ihnen eine E-Mail mit Ihren Daten schicken für die neue Version. :)
Mit freundlichen Grüßen
Sandra
Team Spybot
Hello,
Which version of Spybot do you run?
The logs for Spybot 2.1 can be found here:
Windows Vista / Windows 7 / Windows 8:
C:\ProgramData\Spybot - Search & Destroy\Logs
Best...
Hello,
You are posting in Beta thread.
Currently we do not offer any Beta as the final version is out.
So which version of Spybot do you run?
Spybot 2.0 or Spybot 2.1?
Did you open Spybot...
Hello,
The license is valid for 1 year.
Best regards
Sandra
Team Spybot
Hello,
Did you click on the "Update" button in the Updater itself?
Best regards
Sandra
Team Spybot
Hello,
The Technician version would be suitable for you.
It is designed for support technicians and offers single support case handling.
You can purchase one license for you, and may fix an...
Hello,
You did not answer Tashi's question.
Which Spybot version do you run now?
Best regards
Sandra
Team Spybot
Hello,
Malware sometimes uses rootkit technology to hide itself at system level.
This makes it undetectable by standard tools. Our plugins help Spybot – Search & Destroy to detect this form of...
Hello,
Seems like the problem is solved.
We also have issued more improved detection rules for Anchor.HSS with one of our latest updates.
Best regards
Sandra
Team Spybot
Hello,
Your problems are probably caused by the Spybot proxy.
Spybot has its own proxy that protects you against malicious websites and cookies systemwide.
While this great feature filters...
Hello,
It seems like you are running an old version of Spybot - Search & Destroy.
This means it won't provide the protection that is actually available.
You will have to switch to Spybot -...
Hello,
Which Spybot version do you run?
Please make sure that you have installed the latest version Spybot 2.1 including the latest updates.
Best regards
Sandra
Team Spybot
Hello,
You seem to be using a dated version of Spybot-S&D.
Please uninstall Spybot - Search & Destroy according to the following link.
Then download our current version Spybot - Search &...
Hello,
Thank you for your feedback. :)
We are glad that Spybot has helped you.
Currently we support Spybot 1.6.2 and Spybot 2.1. so it's up to you if you want to stay with the older version...
Hello,
Which version of Spybot do you run?
Best regards
Sandra
Team Spybot
Hello,
Please do not ask for help in several places (via e-mail and in the forum) as this doubles our support time.
Thanks.
That are only usage tracks.
Usage tracks are your fingerprints in...
Hello,
I'm sorry, but due to which instructions?
Which version of Spybot do you run?
Best regards
Sandra
Team Spybot
Hello,
Did you e-mail to software(at)spybot.info mentioning this thread like recommended?
Best regards
Sandra
Team Spybot
Hello Danii,
The found items are no Rootkits.
They belong to Windows, Dropbox, Real and Nero.
Nothing to worry.
Malware sometimes uses rootkit technology to hide itself at system level....
Hello,
Please download a fresh copy of Spybot 2.1.
Uninstall Spybot-S&D according to the following link.
After restarting your system please download a fresh copy of Spybot-S&D and install it....
Hello,
Please report your problem a little more detailed.
Thanks.
Best regards
Sandra
Team Spybot
Hello,
You can still use the manual updater, which is available on the download part of our website - it's called Detection Updates.
Here is the direct-update-link where you can reach the...
Thank you for letting us know. :)
Hello,
You might want to upgrade to Spybot 2.1.
Best regards
Sandra
Team Spybot
Hello,
You can try to run a scan in safe mode.
Now fix the found items.
For Windows 7 please open Spybot with a right click and choose "run as administrator/take ownership".
If that does not...
Hello,
Can you post what was found exactly?
Best regards
Sandra
Team Spybot
Hello,
Perhaps you did run a scan and fixed the found issues.
Then you decided to uninstall Spybot, although the SDCleaner was still running in order to fix the found items.
Sometimes Spybot...
Hello,
So did you just install the new version Spybot 2.1?
Or which version are you running?
Before you run your first scan you need to install the detection updates first.
The file sets...
Hallo,
Eine Home oder Professional Edition sollte ausreichend sein.
Mit freundlichen Grüßen
Sandra
Team Spybot
Hello,
As this has also been reported by users who have the free version it probably can't be the Live Protection.
It would be helpful if you can take a look in the task manager, if you see a...
Hello,
You just do this by disabling the proxy like recommended above.
Best regards
Sandra
Team Spybot
Hello,
Probably you still had the browser opened when disabling the proxy.
Best regards
Sandra
Team Spybot
Hello,
I'm sorry, but there is currently no Mac version, neither there are any plans yet.
Best regards
Sandra
Team Spybot
Hello,
That would probably be part of the proxy which is active wjile you are accessing the internet.
While this great feature filters Internet traffic of every application that accesses a www...
Hello,
Currently there is no much information about the threat levels.
We will improve that as soon as possible.
The threat level list goes from 1 to 10, where 10 is the worst.
Threat...
Hello,
Do you get any error message when you try to start the File Scan?
Or what happens exactly?
What do you mean by "By update come always the response all is update, not we have update."?...
Hello,
The issue seems to be with the SDCleaner.
The item is removed but the Cleaner does not seem to recognize this.
Please do the following:
Go to the Spybot 2 folder, by default:
Windows...
Hello,
Spybot should detect Virtumonde if your PC is really infected with it.
The other problem was probably the virus you mentioned that was fixed.
Best regards
Sandra
Team Spybot
Hello,
The scan for Virtumonde takes a little bit longer than the scan for other products. That's because the Virtumonde scan routine and detection rules are very complex. So as there is only...
doublepost again
Hello,
This should help:
Disable the proxy.
Open the Spybot – Search & Destroy “Start Center“ and click on “Settings“.
Choose the tab “Internet Connection“.
Here you can untick the checkbox in...
Hello,
Were the latest updates installed?
Als which version were you running?
Have you already upgraded to Spybot 2.1?
Best regards
Sandra
Team Spybot
Hello,
This is caused by the proxy of Spybot.
I'm afraid the "Add URL to whitelist" function is only for the single ebay page, and not for ebay in general.
So when you visit another ebay page...
Hello,
The official statement was this:
I'm sorry, but there won't be another answer by asking about this daily.
Version 2.1 has just been released, so we won't have a release date for...
Troll much?! :eek:
Yes, as I have already explained here and here and now here again.
Please do not post at several places with the same problem as this just doubles our support time!...