Browser keep going to search.snap.do/feed.helpbar.com

[tashi]

Hello VillageVicarage,

Click Start > Control Panel > Programs-Uninstall a program > Programs and Features.

Do you see the "SnapDo Smartbar" there?

Best regards,

[mattm462]

I have followed SnapDo's instructions for reinstalling then uninstalling the program, but I too am still having an issue. I have removed it as a search engine in Chrome, but it still pops up.

Has anyone else had any luck removing it?

[tashi]

Hi there,

Click Start > Control Panel > Programs-Uninstall a program > Programs and Features.

Do you see the "SnapDo Smartbar" there?

Also anyone having difficulties removing the toolbar please list,

Your operating system.
Security software installed.
How the computer is running, any other issues.

Best regards,

[flamenco]

I have tried the above advice on my PC but there is no snapdo listed in the program lists. What should I do next?

Dell PC
Vista
Firefox
AVG Free
Spybot

Thank you

Dave

[tashi]

Hello flamenco,

How is the computer running, are there any other issues besides the toolbar?

[flamenco]

Hello Tashi

The PC is often quite slow these days - hesitating and 'freezing' briefly when keys are tapped or buttons clicked. I have suspected the PC is trying to do something in the background and am suspicious of this snapdo thing...

Dave

[tashi]

Hi there,

For someone to take a look at the system please start a topic in the Malware Removal Forum and a volunteer analyst will advise when available.

First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS logs, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Best regards.

[Kallix]

This seems to be one of the first webpages that come up when googling remove snapsearch so I thought I'd contribute how I got rid of it.

The previous reply saying to follow the instructions at http://snap.do/faq/SnapDo/FAQ_ENG.html is actually correct:

How can I completely Uninstall the Sanp.Do SmartBar from my PC?
You may uninstall this software at any time and with no limitations,
using the standard uninstall procedures as offered with your computer's operating system

Windows XP
1.Click Start, click Control Panel, and then double-click Add or Remove Programs.
2.In the Currently installed programs box, click the "Sanp.Do Smartbar" then click Change or Change/Remove.

Windows Vista (32bit and 64bit) or Windows 7 (32bit and 64bit)
1.Click Start, click Control Panel, and then double-click Programs and Features.
2.In the Currently installed programs box, click the "Sanp.Do Smartbar" then click Change or Change/Remove.

I can’t uninstall the Sanp.Do Smartbar.

Visit the Sanp.Do download page and reinstall the Smartbar.
Restart your computer.
Uninstall the Smartbar again.
If you still experience the problem, please contact our Support Center.


I had to do the second option to get rid of it being the default search (I tried their other options for doign this and it didn't work).

Hope this helped.

[steveb99999]

-- download and install Spybot S&D (free version)
-- Download Glary Utilities at glarysoft.com (free version)
-- Open Glary Utilities
-- Click Utilities.
-- Click Modules
-- Click Internet Assistant
-- Click Current Settings
-- Look under "Current Settings" for anything showing "snap.do"
(i.e. start page, search page, default page URL)
-- If the "restore setting" is what you want, click those boxes containing snap.do
-- A Spybot S&D notice stating "Important: Registry change" click "remember" box, and click "yes" or "confirm" or whatever shows up like that, it will be on the left-hand side
-- Click "Restore Settings"
-- Restart your browser.
-- This should have fixed it in all browsers.
NOTE: I may have missed a click or two, but you get