Spybot & Windows Security Centre.....warning

[Mcnudde]

Hi All,

My laptop is developing a serious problem. I will run Spybot and 90% of time, halfway through the run, the machine shuts down. The same problem occurs when I run the AVG antivirus software. I have tried other antivirus/antispyware products but they do not pick up anything. The one time I was able to find anything by running Spybot was this:

HKEY_LOCAL_MACHINE\Software\Microsoft\SecurutyCentre

Other times I have run Spybot, I have found nothing.

My system will also crash on certain webpages - non adult (whatever it is, it doesn't seem to like certain type of banner ads.) In all cases, the machine's fan will begin to speed up and then suddenly: BANG.

I start up again and no damage seems to be done, except my system does want to check itself for errors.

So at long last my question: what is going on? Most people I've spoken to say I've got some kind of spyware, but I've gone into safe mode, rooted around...and I've found nothing.

Is it related to the Spybot alert above ?

Hoping anyone can help.

Thanks,

Mike

[md usa spybot fan]

Mcnudde:

re: Machine shut down during Spybot and AVG antivirus scans.

This may sound strange but; Spybot is quite CPU intensive and I imagine AVG antivirus is also. Is it possible that your laptop is shutting down due to a heat related problem? Are the fans in the laptop running properly?

[Mcnudde]

Hi md usa,

Thanks for getting back... actually what you suggest does not sound strange at all. I had it on my list of probable causes, but didn't give it much thought.

The question is, if this is the cause, what do I do about it? Is there anyway I can adjust the fan on my end? (Probably not) Or do I have to ship it back to the repair shop (been there once already)...doable, since still under warranty, but a huge pain.

I'd appreciate any further insights...

Again, many thanks,

mcnudde

[md usa spybot fan]

Mcnudde:

I really don’t know how to advise you other than to suggest that:

1. You Google for possible similar problems including the make and model of your laptop.
2. You attempt to listen to the system and see if you can:
   1. Hear if the fan is running.
   2. Hear the fan speed increase during the scan (not every chipset has a speed control capability, but most of the newer ones do).

[Mcnudde]

md usa,

Appreciate the help.

Will do as you suggest and will let you know how it works out.

Many thanks once again!

[DJ_Bach]

Nevermind. I found them. They were in the "ignore products" section.

[Jumpman]

What is up everyone!

I am having a similar problem as Mcnudde has with windows shutting down during a virus and spyware scan. Only this time I am using a desktop and not a laptop. My fan does increase in revolutions and then after awhile my computer just shuts down and I can hear a slight hum coming from the hard drive. I recently tried Windows Safety Live scan (Beta Version) and it picks up the threats but I cannot delete them because my system crashes before the scan is complete. And spybot S&D helps out in terms of picking up some spyware but not all of it. Also I with some non pornographic web pages, I get redirected to some spyware url: http://www.pc-aid.com (or something of that nature). Lastly seems that some trojans has slipped through McAfee's firewall and its not protecting my computer as well as it should. Can anyone help me out on this one?

Thanks and your assistance is greatly appreciated

-Henry

[md usa spybot fan]

Jumpman:

The system shutting down sounds like it could be a heat related problem and that the system is shutting down to protect the processor. If that is the cause, the following threads may help:

• Spybot causes shut down
  http://forums.spybot.info/showthread.php?t=2163
• PC crashes while Spybot is running
  http://forums.spybot.info/showthread.php?t=2230
• Spybot wont run
  http://forums.spybot.info/showthread.php?t=2685

If you can't resolve the shutdown problem there are other scans listed in the following thread that may be less CPU intensive and run to completion:

• BEFORE you post a log, and who will advise you. Preliminary Steps
  http://forums.spybot.info/showthread.php?t=288

If you are able to resolve the shutdown problem and Spybot fails to remove any malware, following instructions in the above thread and then post in this forum:

• Malware Removal
  http://forums.spybot.info/forumdisplay.php?f=22