Hello,
this problem you eyperience may be caused by an infection.
Just to make sure you are not infected with a rootkit, please run a scan for rootkits.
Rootkits are a technology that is more and more often used by malware to hide themselves on
system level, making themselves invisible to standard tools. Our RootAlyzer shows you anything
that uses certain rootkit technologies, even if it's not in Spybot-S&Ds detection database.
The RootAlyzer is a single tool which goes through the file system, the registry and process
related lists. When you start RootAlyzer, it performs a very quick scan of a few important places,
taking about a second on modern machines. To check the full system, you have the possibility of
choosing a Deep Scan.
Currently, the RootAlyzer is a work in progress (with a new project tools category in our
forum to track bugs and feature requests), but it's already helping to easily locate most of
the current malware rootkits. It is compatible with Windows NT/2000/XP/2k3 and Vista.
If you like to check out the new RootAlyzer you will find it in our forum:
http://forums.spybot.info/showthread.php?t=24185
Here is also the direct download link:
http://www.spybotupdates.biz/files/r...z-0.2.1.35.zip
Please set your computer to show all files.
* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.
Please select to make a deep scan from the tab 'deep scan'.
The scan will take a moment, please be patient.
After the scan is done please click on 'pack suspicious files' which is located right at the bottom.
This will create a .cab file on your desktop which contains the log and the suspicious files
the scan has found. Please attach this .cab file to your next mail.
Thanks!
Best regards,
Markus
Team Spybot