Max Secure Spyware Detector
Since this is my first post, I hope I am posting in the proper place. I just purchased 2 copies of Max Secure Spyware Detector and upon running Spybot, this came up as spyware - and my definitions were up-to-date. I tried it again and again and the results were always the same. I was very angry because I did some research (or at least thought it was enough) because Spybot could not remove a program called 007 on my pc and Spyware Detector promises they could remove it. Well, after finding out that Spyware Detector could be even more of a threat, I uninstalled the programs and the next day after purchase contacted the company which provides a guarantee "Max Secure Offers "No Questions Asked" 30 day Money Back Guarantee." I wrote to them and told them their program is showing up as a spyware or malware and that I wanted a refund on my purchase and that I had removed the programs from my pc.
They wrote back, stating their program is 100% safe and that Spybot is wrong - for me to update Spybot - when it was already up-to-date, and that I should use the program a while longer. There is no way I am reinstalling their program on my pc. I have lost all confidence and faith in this program and now of course, I am having problems getting a return on my purchase - they are not honoring their "no questions asked" guarantee.
Being on a fixed income, I cannot afford to throw money away like this, and since I made the purchase through Pay Pal, I am now attempting to get them to do something - so far, no luck, it takes time I guess. In the meantime, the company insists I continue to try out their program, to send them logs, etc., which I won't do - why should I provide them with more info on my set-up - I am afraid about trusting this company at all, especially now, when they won't even honor their own software guarantee.
I have used Spybot for years and it's the best program I have ever used. Today, I know it's nearly necessary to have more than one Spyware program with all the junk that is out there. I have nothing to hide, but it worries me very much that someone can see everything I have and do on my pc - even to the point of taking screen shots.
Please - does anyone have any advice for me? Is this program legit or what? Being disabled and homebound, my pc is my lifeline to the outside world, but now I'm even afraid to use it - that I might pick up something else without realizing it.
Thank you for your help.
Evening Rain