possible malware

I just learned the definition of malware, so my apologies for not posting this in the correct forum to begin with. I hope I am following protocol now, I did read the instructions but a lot of it is greek to me.

I have disabled the tea thing in spybot.

I have installed the ERUNT, clicked only the appropriate box and ran it.

I have not re-booted.

I was unable to bring up the HJT site, so therefore am not including a log.

My problems are:

My email addy friends started receiving emails from me that I did not send. They were noted as from, "Stacey" when normally my emails come as from, "Stacey McKinley". The subject on all the emails was two names, like a first and last name but I do not recognize any of the names. The body of the email contained a link to different drug websites. I also was sent some of these emails from myself so I do have some to show if you would like to see them.

In trying to fix my problem, I first tried to go to norton.com as I have an active subscription with them (I have norton installed on my pc but not on my laptop) The laptop (hp mini) is the one with the problem. I have access to install it on the mini (I know, I know, I should have done this but never did....sigh), but now I can't access any of the major name protection sites including norton.com.

In searching via google, I found spybot, installed it, ran it, it found some cookies, but nothing major. This is how I found this forum.

Thank you so much for your time in looking into my problem.

Warmly,
Stacey

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

Info Requested

Thank you so much!! Here is the info:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 9:52:04.95 on Sat 04/17/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.631 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\QUALCOMM\QDLService\QDLService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\HPQ\HP Connection Manager 1.1\bin\mdvsrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\sttray.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\HPQ\HP Connection Manager 1.1\bin\gbxapp.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
c:\program files\hpq\hp connection manager 1.1\bin\gbx4log.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Java\jre1.6.0_06\bin\jucheck.exe
C:\Documents and Settings\Owner\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.pamperedchef.com/index.jsp?localeString=en_us
uDefault_Page_URL = hxxp://www.Yahoo.com
mDefault_Page_URL = hxxp://www.Yahoo.com
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IDTSysTrayApp] sttray.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [coreworks] "c:\program files\hpq\hp connection manager 1.1\bin\gbxapp.exe" runatstartup
mRun: [HP Mobile Broadband] c:\swsetup\hpqwwan\HPMobileBroadband.exe /TrayMode
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R2 mdvsrv;HP Connection Manager Service;c:\program files\hpq\hp connection manager 1.1\bin\mdvsrv.exe [2008-8-21 575976]
R2 QDLService;Qualcomm Gobi Download Service;c:\qualcomm\qdlservice\QDLService.exe [2008-6-27 345336]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-2-26 112128]
S2 kqefk;Network Support;c:\windows\system32\svchost.exe -k netsvcs [2008-4-15 14336]
S3 UCORESYS;UCORESYS;c:\swsetup\sp45107\UCORESYS.SYS [2008-7-24 15432]

=============== Created Last 30 ================

2010-04-14 20:00:34 0 d-----w- c:\windows\pss
2010-04-12 17:10:36 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-04-12 17:10:36 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy

==================== Find3M ====================

2010-03-19 21:31:35 66 ----a-w- c:\docume~1\owner\applic~1\wklnhst.dat
2010-03-13 13:59:56 163142 ----a-w- c:\windows\hpoins28.dat
2008-04-15 12:00:00 162423 --sha-r- c:\windows\system32\eorcvrca.dll
2008-06-25 01:17:10 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat
2010-01-13 05:02:02 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012010011220100113\index.dat

============= FINISH: 9:52:41.12 ===============


Thank you again....so much! You are appreciated!! -Stacey-

Hi Stacey,

Please post attach.txt contents too

attach file

Sorry about that, I thought I did both...if this is not the correct one, please let me know...wasn't sure what to do about the zipping and unzipping...I've never zipped a file before, so I didn't do that. If I need to zip it, please tell me how to do that. I so appreciate this!!!!!


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 1/13/2010 12:03:50 AM
System Uptime: 4/17/2010 1:03:37 PM (0 hours ago)

Motherboard: Hewlett-Packard | | 361A
Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz | CPU 1 | 1596/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 49.316 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 1/13/2010 12:03:55 AM - System Checkpoint
RP2: 1/13/2010 12:06:41 AM - Installed DirectX

==== Installed Programs ======================

32 Bit HP CIO Components Installer
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.2
Broadcom 802.11 Wireless LAN Adapter
Compatibility Pack for the 2007 Office system
DJ_AIO_03_F4200_Software_Min
ERUNT 1.1j
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB949764)
HP Connection Manager 1.1
HP Deskjet F4200 All-In-One Driver 11.0 03
HP Doc Viewer
HP Help and Support
HP Mobile Broadband Setup Utility
HP User Guides 0119
HP Wireless Assistant
HpSdpAppCoreApp
IDT Audio
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 6
Marvell Miniport Driver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
Qualcomm Gobi Driver Package for HP
Qualcomm Gobi Images for HP
Scan
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Toolbox
Viewpoint Media Player
WebFldrs XP
WIDCOMM Bluetooth Software
Windows Backup Utility
Windows Driver Package - SMSC LAN9500 USB 2.0 to Ethernet 10/100 Adapter x64 Driver (05/12/2008 1.52.0000.0000)
Windows Driver Package - SMSC LAN9500 USB 2.0 to Ethernet 10/100 Adapter x86 Driver (05/12/2008 1.52.0000.0000)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11

==== Event Viewer Messages From Past Week ========

4/16/2010 12:17:36 PM, error: Dhcp [1002] - The IP address lease 192.168.1.105 for the Network Card with network address 00234D66A42C has been denied by the DHCP server 10.71.0.1 (The DHCP Server sent a DHCPNACK message).
4/14/2010 4:07:39 PM, error: Service Control Manager [7034] - The Windows Image Acquisition (WIA) service terminated unexpectedly. It has done this 1 time(s).
4/14/2010 4:07:32 PM, error: Service Control Manager [7034] - The Pml Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s).
4/14/2010 4:07:14 PM, error: Service Control Manager [7034] - The Net Driver HPZ12 service terminated unexpectedly. It has done this 1 time(s).
4/12/2010 5:34:36 PM, error: PlugPlayManager [12] - The device 'Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller' (PCI\VEN_11AB&DEV_4354&SUBSYS_361A103C&REV_00\4&23c6fc68&0&00E1) disappeared from the system without first being prepared for removal.
4/12/2010 2:15:31 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
4/12/2010 2:10:39 PM, error: Service Control Manager [7023] - The Network Support service terminated with the following error: A dynamic link library (DLL) initialization routine failed.

==== End Of File ===========================

Yes, that was correct one.

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Thank you. I do not have access to a printer this weekend. Is it ok to proceed with your last request without printing out the guide that they recommend printing before moving forward?

Thanks,
Stacey

Hi,

It would be recommended to print out the instructions unless you have other system among the affected one that you can use to follow the instructions.

ComboFix 10-04-15.05 - Owner 04/17/2010 14:53:39.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.532 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Start Menu\Programs\Startup\Bluetooth.lnk
c:\recycler\S-1-5-21-1473770712-1985895759-3037541787-1003

.
((((((((((((((((((((((((( Files Created from 2010-03-17 to 2010-04-17 )))))))))))))))))))))))))))))))
.

2010-04-12 20:07 . 2010-04-12 20:09 -------- d-----w- c:\program files\ERUNT
2010-04-12 17:10 . 2010-04-12 18:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-04-12 17:10 . 2010-04-12 17:13 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-03-25 23:50 . 2010-03-25 23:50 1956656 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe
2010-03-25 23:50 . 2010-03-27 13:36 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-16 18:17 . 2010-02-22 22:58 -------- d-----w- c:\program files\PamperedPartnerPlus
2010-03-19 21:31 . 2010-01-16 01:56 66 ----a-w- c:\documents and settings\Owner\Application Data\wklnhst.dat
2010-03-13 14:01 . 2010-03-13 14:00 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL
2010-03-13 13:59 . 2010-03-13 13:56 163142 ----a-w- c:\windows\hpoins28.dat
2010-03-13 13:59 . 2010-03-13 13:59 -------- d-----w- c:\program files\Common Files\HP
2010-03-13 13:59 . 2010-03-13 13:59 -------- d-----w- c:\program files\Common Files\Hewlett-Packard
2010-03-13 13:59 . 2010-03-13 13:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Hewlett-Packard
2010-03-13 13:57 . 2009-02-26 22:29 -------- d-----w- c:\program files\HP
2010-03-13 13:41 . 2010-03-13 13:41 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Drivers HeadQuarters
2010-03-13 13:41 . 2010-03-13 13:41 51168 ----a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2008-04-15 12:00 . 2008-04-15 12:00 162423 --sha-r- c:\windows\system32\eorcvrca.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-15 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-15 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-15 131072]
"IDTSysTrayApp"="sttray.exe" [2008-08-30 442477]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-08-30 442477]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2008-08-28 471040]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-08-01 1343488]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 144784]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"coreworks"="c:\program files\HPQ\HP Connection Manager 1.1\bin\gbxapp.exe" [2008-08-22 780776]
"HP Mobile Broadband"="c:\swsetup\HPQWWAN\HPMobileBroadband.exe" [2008-07-08 439600]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3310:TCP"= 3310:TCP:xuiwuxj

R2 mdvsrv;HP Connection Manager Service;c:\program files\HPQ\HP Connection Manager 1.1\bin\mdvsrv.exe [8/21/2008 9:51 PM 575976]
R2 QDLService;Qualcomm Gobi Download Service;c:\qualcomm\QDLService\QDLService.exe [6/27/2008 2:41 PM 345336]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2/26/2009 6:15 PM 112128]
S2 kqefk;Network Support;c:\windows\system32\svchost.exe -k netsvcs [4/15/2008 8:00 AM 14336]
S3 UCORESYS;UCORESYS;c:\swsetup\SP45107\UCORESYS.SYS [7/24/2008 7:16 PM 15432]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
kqefk
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.pamperedchef.com/index.jsp?localeString=en_us
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\kqefk]
"ServiceDll"="c:\windows\system32\eorcvrca.dll"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(860)
c:\windows\system32\igfxdev.dll
.
Completion time: 2010-04-17 15:00:30
ComboFix-quarantined-files.txt 2010-04-17 19:00

Pre-Run: 52,858,380,288 bytes free
Post-Run: 52,884,574,208 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 16E1FA581F43A918D29B845076C68ACD

Hi again,

Open notepad and copy/paste the text in the quotebox below into it:



Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.



Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Uninstall old Adobe Reader versions and get the latest one (9.3 + update 9.3.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 20.
• Click the
  Download
  button to the right.
• Select Windows on platform combobox and check the box that says:
  Accept License Agreement. Click continue.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.

Good Morning and thank you again for all your help. You are a blessing!! I'm not 100% sure that when I dragged cfscript to combofix that it did it right...I'm sure you will know right away from the below info. I'm going to wait to hear back before I go to the next step in case I didn't do that right. Thank you again! ~Stacey~



ComboFix 10-04-15.05 - Owner 04/18/2010 10:59:39.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.658 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Owner\Desktop\CFScript.txt

file zipped: c:\windows\system32\eorcvrca.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\eorcvrca.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_KQEFK
-------\Service_kqefk


((((((((((((((((((((((((( Files Created from 2010-03-18 to 2010-04-18 )))))))))))))))))))))))))))))))
.

2010-04-12 20:07 . 2010-04-12 20:09 -------- d-----w- c:\program files\ERUNT
2010-04-12 17:10 . 2010-04-12 18:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-04-12 17:10 . 2010-04-12 17:13 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-03-25 23:50 . 2010-03-25 23:50 1956656 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe
2010-03-25 23:50 . 2010-03-27 13:36 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-16 18:17 . 2010-02-22 22:58 -------- d-----w- c:\program files\PamperedPartnerPlus
2010-03-19 21:31 . 2010-01-16 01:56 66 ----a-w- c:\documents and settings\Owner\Application Data\wklnhst.dat
2010-03-13 14:01 . 2010-03-13 14:00 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL
2010-03-13 13:59 . 2010-03-13 13:56 163142 ----a-w- c:\windows\hpoins28.dat
2010-03-13 13:59 . 2010-03-13 13:59 -------- d-----w- c:\program files\Common Files\HP
2010-03-13 13:59 . 2010-03-13 13:59 -------- d-----w- c:\program files\Common Files\Hewlett-Packard
2010-03-13 13:59 . 2010-03-13 13:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Hewlett-Packard
2010-03-13 13:57 . 2009-02-26 22:29 -------- d-----w- c:\program files\HP
2010-03-13 13:41 . 2010-03-13 13:41 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Drivers HeadQuarters
2010-03-13 13:41 . 2010-03-13 13:41 51168 ----a-w- c:\documents and settings\Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((( SnapShot@2010-04-17_18.58.24 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-08-06 23:24 . 2009-08-06 23:24 96480 c:\windows\SoftwareDistribution\SelfUpdate\Default\cdm.dll
+ 2010-04-18 14:07 . 2010-04-18 14:07 151552 c:\windows\ERDNT\AutoBackup\4-18-2010\Users\00000002\UsrClass.dat
+ 2010-04-18 14:07 . 2005-10-20 16:02 163328 c:\windows\ERDNT\AutoBackup\4-18-2010\ERDNT.EXE
+ 2010-04-18 14:07 . 2010-04-18 14:07 6242304 c:\windows\ERDNT\AutoBackup\4-18-2010\Users\00000001\NTUSER.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-15 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-15 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-15 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-15 131072]
"IDTSysTrayApp"="sttray.exe" [2008-08-30 442477]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-08-30 442477]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2008-08-28 471040]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-08-01 1343488]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 144784]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"coreworks"="c:\program files\HPQ\HP Connection Manager 1.1\bin\gbxapp.exe" [2008-08-22 780776]
"HP Mobile Broadband"="c:\swsetup\HPQWWAN\HPMobileBroadband.exe" [2008-07-08 439600]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2008-7-30 604776]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=

R2 mdvsrv;HP Connection Manager Service;c:\program files\HPQ\HP Connection Manager 1.1\bin\mdvsrv.exe [8/21/2008 9:51 PM 575976]
R2 QDLService;Qualcomm Gobi Download Service;c:\qualcomm\QDLService\QDLService.exe [6/27/2008 2:41 PM 345336]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2/26/2009 6:15 PM 112128]
S3 UCORESYS;UCORESYS;c:\swsetup\SP45107\UCORESYS.SYS [7/24/2008 7:16 PM 15432]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.pamperedchef.com/index.jsp?localeString=en_us
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-04-18 11:06
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\windows\system32\wuauclt.exe.wusetup.181171.bak 53080 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(4044)
c:\windows\system32\btmmhook.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\btncopy.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\IDT\WDM\STacSV.exe
c:\windows\system32\wscntfy.exe
c:\windows\sttray.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\hpq\hp connection manager 1.1\bin\gbx4log.exe
c:\progra~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
c:\program files\Hewlett-Packard\Shared\HpqToaster.exe
c:\windows\system32\wbem\unsecapp.exe
.
**************************************************************************
.
Completion time: 2010-04-18 11:10:59 - machine was rebooted
ComboFix-quarantined-files.txt 2010-04-18 15:10
ComboFix2.txt 2010-04-17 19:00
C:\DeQuarantine.txt

Pre-Run: 52,845,588,480 bytes free
Post-Run: 52,732,813,312 bytes free

- - End Of File - - D9BF5214C8FCC84317C45F7966976FE1

Hi,

That went fine Among those instructions listed in my previous post there's one extra thing that has to be done.

Please see if you can find a zip file that name begins as [4]-Submit in c:\qoobox\quarantine folder. If found, upload to this website. Kindly include a link to this topic in the message.

Regarding the extra thing you gave me to do in the last post, should I do all the other things first and do that last?

Do this latest thing first

I found the file, copied it, registered at bleepingcomputer but don't know what forum to copy it to?

Sorry, I'm very new to threads and such...thanks for your patience and generosity!:rockon:

Hi,

You don't have to be BleepingComputer member to be able to upload the file.

Just follow these steps:
1. Go here.
2. To "Link to topic where this file was requested:" -field put your topic url (http://forums.spybot.info/showthread.php?t=56791)
3. "Browse to the file you want to submit:" Use browse button to select the requested file.
4. Click "send file" button.

OK, I did that step...should I continue on the other list of things to do or wait to hear from you?? Thank you!

Thanks for the file submission

You may continue with the other steps now.

Hello again. I've gotten as far as removing Java and downloading Java...the new on my desktop is: 1271623835776-integrated.jnlpitem

Is this the same as jre-6u20-windows-i586-p.exe or did I do something wrong?

Not doing anything until I hear back.

Thank you!!!!

Tell me steps you took to download Java, please.