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orb99
2007-05-10, 09:46
I've tried to follow the required steps listed in the sticky, however i cannot even open Internet explorer to run your recommended online virus scanner.

the virus just crashes the explorer window.

I had to download and install moz/firefox with my wife's laptop just to be able to post this.

I'm at wits end any other suggestions or other online scanners that can run on mozilla firefox?

pskelley
2007-05-11, 19:20
Welcome to Safer Networking, if you still need help and are not receiving it elsewhere, it appears you have missed some important instructions our administrator has posted at the top of the forum, especially this: "BEFORE you POST" Mandatory Steps Before Requesting Assistance http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please read and follow all instructions and post all required logs or reports, anything less will slow your process.
Use "Post Reply" to post the information in the instructions and stay in the same topic.

Unfortunately I can not even say if I can help you without more information as described above. I can however tell you that Smitfraud is bad enough, but if you have Torpig, you may want to be reading about it:
http://www.google.com/search?hl=en&q=torpig+&btnG=Google+Search

If that trojan is onboard, your security is severely compromised, at the very least you need this information:
I suggest you pull the plug on that computer until you can decide how to proceed.

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

Thanks

tashi
2007-05-18, 07:24
This topic has been archived.

If you need it re-opened and will be posting the information requested, please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.