smitfraud/torpig

I've tried to follow the required steps listed in the sticky, however i cannot even open Internet explorer to run your recommended online virus scanner.

the virus just crashes the explorer window.

I had to download and install moz/firefox with my wife's laptop just to be able to post this.

I'm at wits end any other suggestions or other online scanners that can run on mozilla firefox?

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Unfortunately I can not even say if I can help you without more information as described above. I can however tell you that Smitfraud is bad enough, but if you have Torpig, you may want to be reading about it:
http://www.google.com/search?hl=en&q=torpig+&btnG=Google+Search

If that trojan is onboard, your security is severely compromised, at the very least you need this information:
I suggest you pull the plug on that computer until you can decide how to proceed.

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

Thanks

This topic has been archived.

If you need it re-opened and will be posting the information requested, please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.