Fixing a problem

Hi. When I do a scan and select the option to fix a problem, if the problem can't be fixed at that moment, the message window i get does not display fully so I'm never really sure what option I'm selecting. I usually select the first one, based on what I've read in the tutorial (re: opting to fix next time i reboot, etc), but I'm beginning to think that the options I keep seleceting is what's keeping the malware on my PC. Any ideas what could be making the window display with these error? I've tried resizing, but it only goes from left to right, never up and down or diagonally.

Help!

Welcome to Safer Networking, if you still need help and are not receiving it elsewhere, it appears you have missed some important instructions our administrator has posted at the top of the forum, especially this: "BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please read and follow all instructions and post all required logs or reports, anything less will slow your process.
Use "Post Reply" to post the information in the instructions and stay in the same topic.

If you are asking a question about Spybot S&D, you are in the wrong forum. This is the Malware Removal Forum. You can ask Spybot questions here:
http://forums.spybot.info/forumdisplay.php?f=4
Before you post there I suggest you have a look at these tutorials, most questions will be answered there:
http://spyware-free.us/tutorials/spybot/
http://www.bleepingcomputer.com/forums/tutorial43.html
http://www.safer-networking.org/en/tutorial/index.html

Pinned to the top of this forum and at the top of this post are the instructions that need to be followed if you have a malware problem.

Thanks

This topic has been moved to archives.

If you need the thread re-opened, please send me a private message (pm) and provide a link.

Applies only to the original poster, anyone else with similar problems please start your own topic.