This System is Possessed

coste · Apr 12, 2008

I purchased this computer from someone I know on the cheap, because he said it has a virus.
THIS SYSTEM IS POSSESSED!
1.About every 5 minutes this message pops up,
Windows Security Alert!
Warning! Potential Spyware Operation!
You computer is making unauthorised copies of your System and
Internet files. Run full scan now to prevent any unauthorised access
to your files! Click YES to download Spyware Remover...
Misspelling included.
I've been clicking NO.
2.I cannot Access the Control Panel. If you click on Start the Control Panel is not listed.
If I Click Start>Run>Control.exe I get the message
Restrictions
The operation has been cancelled due to restrictions in effect on this computer. Please
contact your system administrator.
3.Cannot access properties from My Computer. Click Start>My Computer, right mouse click>
Properties. Same message as item 2.
4.My Home Page keeps getting changed to Google.
5. I have to run Spybot, no luck. I can download it and start the installation. The
installation runs to the point where the check boxes Run S&D, Run Teatimer are displayed.
Click on OK and nothing happens
6.Kaspersky Online Scanner,when I click on the link in "Before You Post" using the infected system
it goes no where. No Error, It just stays on the "Before You Post, post. It works fine on
my good system. I tried googling "Kaspersky Online Scanner" Following the Link, but after
repeated tries all I get is "The page cannot be displayed. Works fine on my good sytem.
7. HiJack This, I get the same result from the HiJack this Link. I went to a site and
downloaded HiJack This 2.02 to the desktop. when I double-click on the desktop icon the
System asks if I want to run it. When I click RUN nothing happens. No error, the
program does not execute.
8. The system has an outdated version of PC-cillin (Last update 6/4/2006). It won't update.
The former owner says he ran SmitFruadFix in Safe Mode. It produced a report. I will post
it, might help, it's about all I have.
9. The system says it is booting Windows XP Media Edition. The Dell Support Center says it
is running Windows XP Professional Service Pack 2.
I will Be grateful for any help.
SmitFraudFix Rapport:
SmitFraudFix v2.296
Scan done at 12:33:43.67, Mon 02/25/2008
Run from C:\Documents and Settings\Henry Latour\Desktop\SmitFraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» hosts

10.18.250.4 ad.doubleclick.net
10.18.250.4 ad.fastclick.net
10.18.250.4 ads.fastclick.net
10.18.250.4 ar.atwola.com
10.18.250.4 atdmt.com
10.18.250.4 avp.ch
10.18.250.4 avp.com
10.18.250.4 avp.ru
10.18.250.4 awaps.net
10.18.250.4 banner.fastclick.net
10.18.250.4 banners.fastclick.net
10.18.250.4 ca.com
10.18.250.4 click.atdmt.com
10.18.250.4 clicks.atdmt.com
10.18.250.4 customer.symantec.com
10.18.250.4 dispatch.mcafee.com
10.18.250.4 download.mcafee.com
10.18.250.4 downloads-us1.kaspersky-labs.com
10.18.250.4 downloads-us2.kaspersky-labs.com
10.18.250.4 downloads-us3.kaspersky-labs.com
10.18.250.4 downloads1.kaspersky-labs.com
10.18.250.4 downloads2.kaspersky-labs.com
10.18.250.4 downloads3.kaspersky-labs.com
10.18.250.4 downloads4.kaspersky-labs.com
10.18.250.4 engine.awaps.net
10.18.250.4 f-secure.com
10.18.250.4 fastclick.net
10.18.250.4 ftp.avp.ch
10.18.250.4 ftp.downloads1.kaspersky-labs.com
10.18.250.4 ftp.downloads2.kaspersky-labs.com
10.18.250.4 ftp.downloads3.kaspersky-labs.com
10.18.250.4 ftp.f-secure.com
10.18.250.4 ftp.kasperskylab.ru
10.18.250.4 ftp.sophos.com
10.18.250.4 ids.kaspersky-labs.com
10.18.250.4 kaspersky-labs.com
10.18.250.4 kaspersky.com
10.18.250.4 liveupdate.symantec.com
10.18.250.4 liveupdate.symantecliveupdate.com
10.18.250.4 mast.mcafee.com
10.18.250.4 mcafee.com
10.18.250.4 media.fastclick.net
10.18.250.4 my-etrust.com
10.18.250.4 nai.com
10.18.250.4 networkassociates.com
10.18.250.4 norton.com
10.18.250.4 phx.corporate-ir.net
10.18.250.4 rads.mcafee.com
10.18.250.4 secure.nai.com
10.18.250.4 securityresponse.symantec.com
10.18.250.4 service1.symantec.com
10.18.250.4 sophos.com
10.18.250.4 spd.atdmt.com
10.18.250.4 symantec.com
10.18.250.4 trendmicro.com
10.18.250.4 update.symantec.com
10.18.250.4 updates.symantec.com
10.18.250.4 updates1.kaspersky-labs.com
10.18.250.4 updates2.kaspersky-labs.com
10.18.250.4 updates3.kaspersky-labs.com
10.18.250.4 updates4.kaspersky-labs.com
10.18.250.4 updates5.kaspersky-labs.com
10.18.250.4 us.mcafee.com
10.18.250.4 vil.nai.com
10.18.250.4 viruslist.com
10.18.250.4 viruslist.ru
10.18.250.4 virusscan.jotti.org
10.18.250.4 virustotal.com
10.18.250.4 www.avp.ch
10.18.250.4 www.avp.com
10.18.250.4 www.avp.ru
10.18.250.4 www.awaps.net
10.18.250.4 www.ca.com
10.18.250.4 www.f-secure.com
10.18.250.4 www.fastclick.net
10.18.250.4 www.grisoft.com
10.18.250.4 www.kaspersky-labs.com
10.18.250.4 www.kaspersky.com
10.18.250.4 www.kaspersky.ru
10.18.250.4 www.mcafee.com
10.18.250.4 www.my-etrust.com
10.18.250.4 www.nai.com
10.18.250.4 www.networkassociates.com
10.18.250.4 www.sophos.com
10.18.250.4 www.symantec.com
10.18.250.4 www.trendmicro.com
10.18.250.4 www.viruslist.com
10.18.250.4 www.viruslist.ru
10.18.250.4 www.virustotal.com

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\system32\ctfmona.exe Deleted

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{5449A36A-5B35-4799-9FB6-8AAAA2DF503E}: DhcpNameServer=10.129.1.65
HKLM\SYSTEM\CS1\Services\Tcpip\..\{5449A36A-5B35-4799-9FB6-8AAAA2DF503E}: DhcpNameServer=10.129.1.65
HKLM\SYSTEM\CS3\Services\Tcpip\..\{5449A36A-5B35-4799-9FB6-8AAAA2DF503E}: DhcpNameServer=10.129.1.65
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=10.129.1.65
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=10.129.1.65
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=10.129.1.65

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» End

Shaba · Apr 14, 2008

Hi coste

Rename HijackThis.exe to coste.exe and let me know if it works now

coste · Apr 14, 2008

That worked

Hi Shaba
Thank you for the help!
Renaming HiJack.exe to Coste.exe worked. I am posting the Log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:36:05 AM, on 4/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\DOCUME~1\HENRYL~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\bolenjx.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\WINDOWS\system32\nod32se.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Documents and Settings\Henry Latour\Application Data\U3\0000187DA573904E\LaunchPad.exe
C:\Documents and Settings\Henry Latour\Desktop\Coste.exe.exe

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [bolenja] bolenja.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "C:\Program Files\AT&T Global Network Client\NetSP.exe" -show
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144071332203
O20 - AppInit_DLLs: kus109.dat
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 8268 bytes

Shaba · Apr 14, 2008

Hi

First create own folder for HijackThis to desktop and move it into that folder.

After that:

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

coste · Apr 14, 2008

No Luck

Hi Shaba

First create own folder for HijackThis to desktop and move it into that folder.

After that:

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
First, when I click on the link for SDFix on my infected system it does'nt go to the site, it stays on the forum page.
So, I follwed the link on my good system, downloaded SDFix to my memory stick, copied it to the desktop
of the infected system and tried to run it. When I double-click it does not run, no error message, it just doesn't run.

Shaba · Apr 14, 2008

Hi

Then we use this:

1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here

Post:

- a fresh HijackThis log
- combofix report

If it doesn't run either, try to run in safe mode.

coste · Apr 14, 2008

Something is stopping the programs from running

Hi Shaba

**Note: It is important that it is saved directly to your desktop**
I still have to use the memory stick.
I tried running Combofix in both normal and safe mode same result
the file would not run. No error message, it just won't run. I still
have to use my good system to follow the links.
Thanks for hanging in there!

Shaba · Apr 14, 2008

Hi

Did you copy it to Desktop before that?

coste · Apr 14, 2008

Yes

Sorry Shaba,
Yes, I copied it from the memory stick to the desktop, before I tried running it.
Thanks

Shaba · Apr 14, 2008

Hi

This should work:

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.

Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post.

coste · Apr 14, 2008

A Question

Hi Shaba,
A question,
Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post.
Close Windows Before double-click?
Thanks

Shaba · Apr 14, 2008

Hi

Yes

coste · Apr 14, 2008

Same result

Hi Shaba,
I Had to use the memory stick, copied DSS to the desktop, Double-Clicked
on the DSS icon, It did not run, no error.
I have not tried it in safe mode, should I?
Thanks

Shaba · Apr 14, 2008

Hi

Does any executable run properly on that system?

coste · Apr 14, 2008

Yes

Hi Shaba,
Yes the Applications on the system Word, Excel, and others all seem to run.
Notepad, wordpad run. Anything installed before the infection except things like Control Pane, MSConfig, CTRL+ALT+DEL (Task Manager) generate error messages Access Disabled by Administrator.
HiJack This ran only aftre the name was changed to Coste.exe
Thanks

Shaba · Apr 14, 2008

Hi

Let's try this then:

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3

--------------------------------------------------------------------

Double click on Combo-Fix.exe & follow the prompts.

When finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a HijackThis log so we can continue cleaning the system.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

coste · Apr 14, 2008

That worked

Hi Shaba,
It looks like that worked.
Two things. The Anti-virus that is on here gave warning while Combofix was running, I just allowed it to continue. Combofix rebooted the system before it finished.
I am posting the Combofix log and a new HiJack this log.
ComboFix 08-04-13.3 - Henry Latour 2008-04-14 11:16:45.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.567 [GMT -4:00]
Running from: C:\Documents and Settings\Henry Latour\Desktop\Combo-Fix.exe
* Created a new restore point
* Resident AV is active

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\dllcache\beep.sys
C:\WINDOWS\system32\drivers\beep.sys
C:\Documents and Settings\Henry Latour\Application Data\antivirus.exe
C:\Documents and Settings\Henry Latour\Application Data\printer.exe
C:\Documents and Settings\Henry Latour\Application Data\ultra
C:\Documents and Settings\Henry Latour\Application Data\ultra\uninstall.bat
C:\WINDOWS\bolenja.exe
C:\WINDOWS\bolenjx.exe
C:\WINDOWS\inf\ultra.inf
C:\WINDOWS\kus109.dat
C:\WINDOWS\system32\bolenja.exe
C:\WINDOWS\system32\bolenjx.exe
C:\WINDOWS\system32\bszip.dll
C:\WINDOWS\system32\kus109.dat
C:\WINDOWS\system32\multikz.exe
C:\WINDOWS\system32\nod32se.exe
C:\WINDOWS\system32\suspend.bin
C:\WINDOWS\system32\suspend.exe
C:\WINDOWS\system32\users32.dat
C:\WINDOWS\system32\wowfx.dll
C:\WINDOWS\Web\default.htt
C:\WINDOWS\Web\deskmovr.htt
C:\WINDOWS\Web\safemode.htt
C:\WINDOWS\wsystmp_etk.exe
C:\WINDOWS\wsystmp_oag.exe
C:\WINDOWS\wsystmp_ovx.exe

.
((((((((((((((((((((((((( Files Created from 2008-03-14 to 2008-04-14 )))))))))))))))))))))))))))))))
.

2008-04-14 08:32 . 2008-04-14 09:18 <DIR> d-------- C:\HiJack This
2008-04-12 17:02 . 2008-04-14 10:02 <DIR> d-------- C:\Documents and Settings\Henry Latour\Application Data\U3
2008-04-11 15:51 . 2008-04-11 15:51 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-04-11 15:50 . 2008-04-11 15:50 <DIR> d-------- C:\Program Files\Dell Support Center
2008-04-11 15:50 . 2008-04-11 15:50 <DIR> d-------- C:\Program Files\Common Files\supportsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-12 19:53 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-04-11 21:03 --------- d-----w C:\Program Files\Trend Micro
2008-04-11 20:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-03-26 21:47 --------- d-----w C:\Documents and Settings\Henry Latour\Application Data\AdobeUM
2008-03-06 23:29 --------- d-----w C:\Program Files\a-squared Free
2008-03-06 22:30 --------- d-----w C:\Program Files\DIGStream
2008-02-20 14:59 --------- d-----w C:\Documents and Settings\mcgrunt\Application Data\Seagull Software
2008-01-19 12:30 90,112 ----a-w C:\WINDOWS\updreg.exe
.
Files Infected - Win32.Agent.zb
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\UpdReg.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AT&T Global Network Client\NetSP.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SetDefaultMIDI"="MIDIDef.exe" [2004-12-22 19:40 24576 C:\WINDOWS\MIDIDEF.EXE]
"Creative Detector"="C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" [2008-01-19 08:30 102400]
"OE_OEM"="C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" [2005-08-15 21:38 20553]
"NetSP - restore settings on power failure"="C:\Program Files\AT&T Global Network Client\NetSP.exe" [2008-01-19 08:30 10752]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-01-19 08:30 68856]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2008-01-19 08:30 460784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-04-11 16:45 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-09-29 16:01 67584]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2008-01-19 08:30 32881]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-23 02:20 339968 C:\WINDOWS\stsystra.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2008-01-19 08:30 344064]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 18:19 53248]
"CTSysVol"="C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2008-01-19 08:30 57344]
"MBMon"="CTMBHA.DLL" [2005-05-19 10:54 1345520 C:\WINDOWS\system32\CTMBHA.DLL]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [2008-01-19 08:30 90112]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2008-01-19 08:30 26112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-01-19 08:30 98304]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2008-01-19 08:30 127035]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2008-01-19 08:30 249856]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2008-01-19 08:30 81920]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2005-09-08 21:20 8192]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe" [2008-01-19 08:30 823362]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-01-05 23:24 168448]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2008-01-19 08:30 49152]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2008-01-19 08:30 106496]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"bolenja"="bolenja.exe" []

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=

R2 agnwifi;AT&T Wi-Fi Support Driver;C:\WINDOWS\system32\DRIVERS\agnwifi.sys [2006-01-16 10:56]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 09:23]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe

.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-14 11:20:33
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\WINDOWS\system32\ati2evxx.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\CTSVCCDA.EXE
C:\WINDOWS\ehome\ehrecvr.exe
C:\WINDOWS\ehome\ehSched.exe
C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\ehome\ehmsas.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\DOCUME~1\HENRYL~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\MUSICM~1\Common\COMPON~1\MMCOMP~1.EXE
.
**************************************************************************
.
Completion time: 2008-04-14 11:22:44 - machine was rebooted
ComboFix-quarantined-files.txt 2008-04-14 15:22:41

Pre-Run: 142,633,816,064 bytes free
Post-Run: 142,558,679,040 bytes free
.
2008-01-22 17:48:59 --- E O F ---
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:34 AM, on 4/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\DOCUME~1\HENRYL~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MUSICM~1\Common\COMPON~1\MMCOMP~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\HiJack This\Coste.exe.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [bolenja] bolenja.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "C:\Program Files\AT&T Global Network Client\NetSP.exe" -show
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144071332203
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 8114 bytes

Shaba · Apr 14, 2008

Hi

Great to see that it finally worked :bigthumb:

You have/had a really nasty piece of malware there.

First we need to replace beep.sys.

Download it here and copy to C:\WINDOWS\system32\dllcache\ and
C:\WINDOWS\system32\drivers

After that:

Open notepad and copy/paste the text in the codebox below into it:

Code:

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"bolenja"=-

Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

coste · Apr 14, 2008

Things are looking much better

Hi Shaba,
You have/had a really nasty piece of malware there.
I'm not exactly a novice and I didn't have a clue.
Things are looking better. I can now click-on and follow the links, no more memory stick. I can access the Control Panel.
It's sure is nice to have you guys around!
Thanks again.
Here are the new logs.
ComboFix 08-04-13.3 - Henry Latour 2008-04-14 13:04:54.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.537 [GMT -4:00]
Running from: C:\Documents and Settings\Henry Latour\Desktop\Combo-Fix.exe
Command switches used :: C:\Documents and Settings\Henry Latour\Desktop\CFScript.txt
* Created a new restore point
* Resident AV is active

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-03-14 to 2008-04-14 )))))))))))))))))))))))))))))))
.

2008-04-14 08:32 . 2008-04-14 11:24 <DIR> d-------- C:\HiJack This
2008-04-12 17:02 . 2008-04-14 10:02 <DIR> d-------- C:\Documents and Settings\Henry Latour\Application Data\U3
2008-04-11 15:51 . 2008-04-11 15:51 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SupportSoft
2008-04-11 15:50 . 2008-04-11 15:50 <DIR> d-------- C:\Program Files\Dell Support Center
2008-04-11 15:50 . 2008-04-11 15:50 <DIR> d-------- C:\Program Files\Common Files\supportsoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-14 16:57 4,224 ----a-w C:\WINDOWS\system32\drivers\beep.sys
2008-04-14 16:57 4,224 ----a-w C:\WINDOWS\system32\dllcache\beep.sys
2008-04-12 19:53 --------- d-----w C:\Program Files\Spybot - Search & Destroy
2008-04-11 21:03 --------- d-----w C:\Program Files\Trend Micro
2008-04-11 20:00 --------- d-----w C:\Documents and Settings\All Users\Application Data\Dell
2008-03-26 21:47 --------- d-----w C:\Documents and Settings\Henry Latour\Application Data\AdobeUM
2008-03-11 20:12 3,412 ----a-w C:\WINDOWS\system32\PerfStringBackup.TMP
2008-03-06 23:29 --------- d-----w C:\Program Files\a-squared Free
2008-03-06 22:30 --------- d-----w C:\Program Files\DIGStream
2008-02-25 18:13 3,852 ----a-w C:\WINDOWS\system32\tmp.reg
2008-02-22 23:44 86,016 ----a-w C:\WINDOWS\system32\VACFix.exe
2008-02-20 14:59 --------- d-----w C:\Documents and Settings\mcgrunt\Application Data\Seagull Software
2008-02-08 15:37 82,432 ----a-w C:\WINDOWS\system32\IEDFix.exe
2008-02-06 00:53 3,350 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2008-01-19 12:30 90,112 ----a-w C:\WINDOWS\updreg.exe
2005-12-12 19:16 360,600 -c--a-w C:\WINDOWS\Internet Logs\tvuninstall.exe
2005-05-12 03:36 12,288 -c----w C:\WINDOWS\Fonts\RandFont.dll
.
Files Infected - Win32.Agent.zb
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\UpdReg.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AT&T Global Network Client\NetSP.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SetDefaultMIDI"="MIDIDef.exe" [2004-12-22 19:40 24576 C:\WINDOWS\MIDIDEF.EXE]
"Creative Detector"="C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" [2008-01-19 08:30 102400]
"OE_OEM"="C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" [2005-08-15 21:38 20553]
"NetSP - restore settings on power failure"="C:\Program Files\AT&T Global Network Client\NetSP.exe" [2008-01-19 08:30 10752]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 12:24 1694208]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-01-19 08:30 68856]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2008-01-19 08:30 460784]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-04-11 16:45 202544]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-09-29 16:01 67584]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2008-01-19 08:30 32881]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-23 02:20 339968 C:\WINDOWS\stsystra.exe]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2008-01-19 08:30 344064]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 18:19 53248]
"CTSysVol"="C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2008-01-19 08:30 57344]
"MBMon"="CTMBHA.DLL" [2005-05-19 10:54 1345520 C:\WINDOWS\system32\CTMBHA.DLL]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [2008-01-19 08:30 90112]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2008-01-19 08:30 26112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-01-19 08:30 98304]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2008-01-19 08:30 127035]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2008-01-19 08:30 249856]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2008-01-19 08:30 81920]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2005-09-08 21:20 8192]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe" [2008-01-19 08:30 823362]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-01-05 23:24 168448]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2008-01-19 08:30 49152]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2008-01-19 08:30 106496]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=

R2 agnwifi;AT&T Wi-Fi Support Driver;C:\WINDOWS\system32\DRIVERS\agnwifi.sys [2006-01-16 10:56]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 09:23]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe

.
**************************************************************************

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-14 13:06:04
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-04-14 13:06:21
ComboFix-quarantined-files.txt 2008-04-14 17:06:19
ComboFix2.txt 2008-04-14 15:22:45

Pre-Run: 142,809,821,184 bytes free
Post-Run: 142,797,012,992 bytes free
.
2008-01-22 17:48:59 --- E O F ---
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:08:11 PM, on 4/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\HiJack This\Coste.exe.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "C:\Program Files\AT&T Global Network Client\NetSP.exe" -show
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144071332203
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 7939 bytes

Shaba · Apr 14, 2008

Hi

All files below are infected to load a specific infection. The infection has been removed and that's why they are harmless but still infected. So you have to choose to either leave them as they are or to uninstall and reinstall the programs to which they belong to:

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\UpdReg.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\AT&T Global Network Client\NetSP.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe

However, don't do it now anyway.

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:

o Scan using the following Anti-Virus database:

+ Extended (If available otherwise Standard)

o Scan Options:

+ Scan Archives
+ Scan Mail Bases
Click OK
Now under select a target to scan select My Computer
The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
Click the Save Report As... button (see red arrow below)
In the Save as... prompt, select Desktop
In the File name box, name the file KasScan-ddmmyy (or similar)
In the Save as type prompt, select Text file (see below)
Now click on the Save as Text button
Savethe file to your desktop.
Copy and paste that information in your next post.

Note: This scanner will work with Internet Explorer Only! Keep ALL other programs closed during the scan

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report

This System is Possessed

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