• Welcome Guest, to the Spybot Forums! It's 2025, and we just upgraded our forum software.

    Today is Safer Internet Day, and with our new forum, you can finally use passkeys to login. That was about time!

    Of course, you could ask if a forum is still useful, with so many social media networks out there where you might already have an account, and met a lot of users. You can now use your login from some of those networks to log in here. And by posting here, your question and data is stored on our servers and not automatically shared with a whole social media network.

    We'll also start using the forum for small bits of information, announcements and more again.

pop ups galore on internet explorer

Status
Not open for further replies.
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.
Click to expand...
Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------


Step 1


Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

----------------------------------------------------------- -----------------------------------------------------------
Step 2


Download and Run RSIT
  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.

----------------------------------------------------------- -----------------------------------------------------------
Step 3


Logs/Information to Post in Reply
Please post the following logs/Information in your reply
  • MBAM Log
  • RSIT Log
  • How are things running now ?
 
Malwarebytes' Anti-Malware 1.29
Database version: 1280
Windows 6.0.6001 Service Pack 1

10/17/2008 6:11:08 PM
mbam-log-2008-10-17 (18-11-08).txt

Scan type: Quick Scan
Objects scanned: 0
Time elapsed: 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Malwarebytes' Anti-Malware 1.29
Database version: 1280
Windows 6.0.6001 Service Pack 1

10/17/2008 7:21:02 PM
mbam-log-2008-10-17 (19-21-02).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 150658
Time elapsed: 46 minute(s), 37 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 4
Registry Keys Infected: 19
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 2
Files Infected: 18

Memory Processes Infected:
C:\Program Files\Gamevance\gamevance32.exe (Adware.Gamevance) -> Unloaded process successfully.

Memory Modules Infected:
C:\Program Files\Mozilla Firefox\plugins\NPAskSBr.dll (Trojan.Agent) -> Delete on reboot.
C:\Program Files\AskSBar\bar\1.bin\A2PLUGIN.DLL (Adware.MyWebSearch) -> Delete on reboot.
C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL (Adware.AskSBAR) -> Delete on reboot.
C:\Program Files\Gamevance\gamevancelib32.dll (Adware.Gamevance) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\TypeLib\{f0d4b230-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d4b23a-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f0d4b23c-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b15fd82e-85bc-430d-90cb-65db1b030510} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{f0d4b231-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b239-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f0d4b23b-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{f0d4b23b-da4b-4daf-81e4-dfee4931a4aa} (Adware.AskSBAR) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\gamevance.linker (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{1d22e9e4-f771-4b8d-aa68-ba04e8980e07} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a851c98a-6136-4b02-9ec7-22aaf33e7b97} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{da4b6a86-82e7-4a9e-abb9-3b225bc214a4} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\gamevance.linker.1 (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\gamevance (Adware.Gamevance) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\BitDownload (Trojan.Lop) -> Quarantined and deleted successfully.
Logfile of random's system information tool 1.04 (written by random/random)
Run by family at 2008-10-17 20:03:03
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 229 GB (78%) free of 293 GB
Total RAM: 2039 MB (56% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:03:07 PM, on 10/17/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\aol\1216788918\ee\aolsoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\AIM6\aim6.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Windows\system32\wuauclt.exe
C:\Program Files\AIM6\anotify.exe
C:\Users\family\Desktop\RSIT.exe
C:\Program Files\trend micro\family.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=EM&Loc=ENG_US&Sys=DTP&M=T5274
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=EM&Loc=ENG_US&Sys=DTP&M=T5274
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=EM&Loc=ENG_US&Sys=DTP&M=T5274
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=&Br=EM&Loc=ENG_US&Sys=DTP&M=T5274
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7370F91F-6994-4595-9949-601FA2261C8D} - (no file)
 
It looks like your post got cut off, please can you post the following information

Contents of C:\RSIT folder (there should be two logs)
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-2008-10-17 (19-21-02).txt

How are things running now ?
 
sorry i took so long

info.txt logfile of random's system information tool 1.04 2008-10-17 18:14:02

======Uninstall list======

-->"C:\Program Files\eMachines Games\Bejeweled 2 Deluxe\Uninstall.exe"
-->"C:\Program Files\eMachines Games\Blackhawk Striker 2\Uninstall.exe"
-->"C:\Program Files\eMachines Games\Blasterball 3\Uninstall.exe"
-->"C:\Program Files\eMachines Games\Build-a-lot\Uninstall.exe"
-->"C:\Program Files\eMachines Games\eMachines Game Console\Uninstall.exe"
-->"C:\Program Files\eMachines Games\FATE\Uninstall.exe"
-->"C:\Program Files\eMachines Games\Penguins!\Uninstall.exe"
-->"C:\Program Files\eMachines Games\Polar Bowler\Uninstall.exe"
-->"C:\Program Files\eMachines Games\Polar Golfer\Uninstall.exe"
-->"C:\Program Files\eMachines Games\Tradewinds\Uninstall.exe"
-->"C:\Program Files\eMachines Games\Virtual Villagers - Chapter 2 - The Lost Children\Uninstall.exe"
-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
-->C:\PROGRA~1\Yahoo!\Common\unyt.exe
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 9 ActiveX-->MsiExec.exe /X{8E9DB7EF-5DD3-499E-BA2A-A1F3153A4DF8}
Adobe Flash Player Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player-->C:\Windows\System32\Adobe\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Adobe\SHOCKW~1\Install.log
Agere Systems PCI-SV92PP Soft Modem-->agrsmdel
AIM 6-->C:\Program Files\AIM6\uninst.exe
AIM Toolbar 5.0-->"C:\Program Files\AOL\AIM Toolbar 5.0\uninstall.exe"
AOL Uninstaller (Choose which Products to Remove)-->C:\Program Files\Common Files\AOL\uninstaller.exe
AppCore-->MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Ask Toolbar-->rundll32 C:\PROGRA~1\AskSBar\bar\1.bin\AskSBar.dll,O
AVS DVDMenu Editor 1.2.1.19-->"C:\Program Files\Common Files\AVSMedia\AVS DVDMenu Editor\unins000.exe"
AVS Video Tools 5.6-->"C:\Program Files\AVSMedia\VideoTools\unins000.exe"
Backup-->MsiExec.exe /I{24DF7221-644B-4C3A-A478-459502D40522}
ccCommon-->MsiExec.exe /I{B24E05CC-46FF-4787-BBB8-5CD516AFB118}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Digital Media Reader-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{BE2CC4A5-2128-4EA2-941D-14F7A6A1AB61} /l1033
eMachines Games-->"C:\Program Files\eMachines Games\Uninstall.exe"
eMachines Recovery Center Installer-->MsiExec.exe /X{7F3BCF8A-8E02-4659-AF25-F9AB66BD6718}
EZ MPEG TO AVI Converter 3.00-->"C:\Program Files\ezvideotools.com\EZ MPEG TO AVI Converter\unins000.exe"
FrostWire 4.17.0-->C:\Users\family\Desktop\FrostWire\Uninstall.exe
Gamevance-->C:\Program Files\Gamevance\gvun.exe
GearDrvs-->MsiExec.exe /I{206FD69B-F9FE-4164-81BD-D52552BC9C23}
GearDrvs-->MsiExec.exe /I{CB84F0F2-927B-458D-9DC5-87832E3DC653}
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
Java(TM) 6 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
LabelPrint-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\Setup.exe" -uninstall
LiveUpdate (Symantec Corporation)-->MsiExec.exe /x {E80F62FF-5D3C-4A19-8409-9721F2928206} /l*v "C:\ProgramData\LuUninstall.LiveUpdate"
LiveUpdate (Symantec Corporation)-->MsiExec.exe /X{E80F62FF-5D3C-4A19-8409-9721F2928206}
M²Convert for ZEN (2.0)-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{888A46AA-FEE0-4C13-A7BA-9AC3FD000747}\setup.exe" -l0x9 -removeonly
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Suite Activation Assistant-->MsiExec.exe /X{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Mozilla Firefox (2.0.0.17)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Napster Burn Engine-->MsiExec.exe /I{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}
Napster-->C:\Program Files\InstallShield Installation Information\{BBBCAE4B-B416-4182-A6F2-438180894A81}\setup.exe -runfromtemp -l0x0009 -removeonly
Norton 360 (Symantec Corporation)-->"C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_2_0_0_242\Setup.exe" /X
Norton 360 HTMLHelp-->MsiExec.exe /I{0BDD3FAD-61CD-4BF3-B9C4-4CEFD43F53F8}
Norton 360-->MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360-->MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360-->MsiExec.exe /I{40DA9A54-48CA-4A2C-AEAF-F67715BB046E}
Norton Confidential Core-->MsiExec.exe /I{55A6283C-638A-4EE0-B491-51118554BDA2}
Norton Security Scan-->MsiExec.exe /I{48B82226-75E3-4E90-92CC-D30F79EA6380}
Power2Go 5.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\Setup.exe" -uninstall
Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
RTC Client API v1.2-->MsiExec.exe /X{44CDBD1B-89FB-4E02-8319-2A4C550F664A}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB955936)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {1D94099C-2BBA-440E-BD5E-093BBDF8F028}
Security Update for Microsoft Office Excel 2007 (KB955470)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6E8637D8-10D6-4568-AA06-E2706F31685E}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office system 2007 (KB951808)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office Word 2007 (KB950113)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
SPBBC 32bit-->MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Symantec Real Time Storage Protection Component-->MsiExec.exe /I{D6E6FA4A-5445-4850-8365-CF216C1CBB7A}
Symantec Technical Support Controls-->MsiExec.exe /I{45690715-80A6-4445-B61D-ADEC5888E8CD}
Update for Office 2007 (KB946691)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Wyzo 0.5.3-->C:\Program Files\Wyzo\uninst.exe
Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\unyt.exe

======Security center information======

AS: Windows Defender

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE

-----------------EOF-----------------
Logfile of random's system information tool 1.04 (written by random/random)
Run by family at 2008-10-24 18:07:52
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 231 GB (79%) free of 293 GB
Total RAM: 2039 MB (44% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:07:58 PM, on 10/24/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\aol\1216788918\ee\aolsoftware.exe
C:\Program Files\AIM6\aim6.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AIM6\anotify.exe
C:\Windows\System32\mobsync.exe
C:\Users\family\Desktop\RSIT.exe
C:\Program Files\trend micro\family.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=EM&Loc=ENG_US&Sys=DTP&M=T5274
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=EM&Loc=ENG_US&Sys=DTP&M=T5274
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=EM&Loc=ENG_US&Sys=DTP&M=T5274
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=&Br=EM&Loc=ENG_US&Sys=DTP&M=T5274
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: (no name) - {7370F91F-6994-4595-9949-601FA2261C8D} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - (no file)
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1216788918\ee\AOLSoftware.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Amok Mode Dupe Platform] "C:\ProgramData\coal open for.ydcjus"
O4 - HKCU\..\Run: [Show Glue] "C:\ProgramData\Style Mode Mode.w4ci9v"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\eMachines Games\eMachines Game Console\GameConsoleService.exe
O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9678 bytes

======Scheduled tasks folder======

C:\Windows\tasks\Norton Security Scan.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
&Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2007-10-19 817936]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2}]
Ask Search Assistant BHO - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL [2008-08-07 66912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2008-07-07 1562448]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll [2008-06-30 349552]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll [2008-05-16 116088]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7370F91F-6994-4595-9949-601FA2261C8D}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
AOL Toolbar Launcher - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll [2008-03-07 1090912]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2008-05-16 2403392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Show Norton Toolbar - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll [2008-06-30 349552]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2008-05-16 2403392]
{DE9C389F-3316-41A7-809B-AA305ED9D922} - AIM Toolbar - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll [2008-03-07 1090912]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2007-10-19 817936]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-20 1008184]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-02-21 141848]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-02-21 166424]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-02-21 133656]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2007-04-23 4435968]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2008-02-18 51048]
"osCheck"=C:\Program Files\Norton 360\osCheck.exe [2008-02-25 988512]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-12 39792]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-05-16 29744]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]
"HostManager"=C:\Program Files\Common Files\AOL\1216788918\ee\AOLSoftware.exe [2006-09-25 50736]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"=C:\Windows\SMINST\launcher.exe [2008-01-18 40072]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Aim6"=C:\Program Files\AIM6\aim6.exe [2008-06-19 50528]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-20 125952]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-07-07 2156368]
"Amok Mode Dupe Platform"=C:\ProgramData\coal open for.ydcjus [2008-09-03 380944]
"Show Glue"=C:\ProgramData\Style Mode Mode.w4ci9v [2008-10-01 233488]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-20 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-02-10 204800]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"EnableLUA"=0
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2008-10-23 18:54:11 ----D---- C:\Users\family\AppData\Roaming\Template
2008-10-17 18:13:04 ----D---- C:\Program Files\trend micro
2008-10-17 18:13:02 ----D---- C:\rsit
2008-10-17 18:10:13 ----D---- C:\Users\family\AppData\Roaming\Malwarebytes
2008-10-17 18:10:09 ----D---- C:\ProgramData\Malwarebytes
2008-10-17 18:10:09 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-10-14 17:50:08 ----A---- C:\Windows\system32\mshtml.dll
2008-10-14 17:50:08 ----A---- C:\Windows\system32\ieframe.dll
2008-10-14 17:50:07 ----A---- C:\Windows\system32\wininet.dll
2008-10-14 17:50:07 ----A---- C:\Windows\system32\urlmon.dll
2008-10-14 17:50:07 ----A---- C:\Windows\system32\mstime.dll
2008-10-14 17:50:07 ----A---- C:\Windows\system32\iertutil.dll
2008-10-14 17:50:06 ----A---- C:\Windows\system32\jsproxy.dll
2008-10-14 17:28:53 ----A---- C:\Windows\system32\ntoskrnl.exe
2008-10-14 17:28:53 ----A---- C:\Windows\system32\ntkrnlpa.exe
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LMOggSpl.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LMISOMux.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LMISODmx.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LMFLVDmx.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LENCMPG42.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LEncAACKrn.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LEncAAC.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LDecVorbis.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LDecTheora.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LDecMpg42.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LDECAAC.dll
2008-10-09 21:42:19 ----A---- C:\Windows\system32\LCODC26D2.dll
2008-10-09 21:42:18 ----D---- C:\Program Files\M² Solutions, Inc
2008-10-09 21:42:18 ----A---- C:\Windows\system32\ltmm15.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\LtAct14n.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\ltact.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\LMVYUVxf.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\LMVTOvly2.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\LMVRsz2.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\LMVRGBxf.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\LMVFramCtrl2.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\LMVDeitr2.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\LCodcCMP2.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\HHActiveX.dll
2008-10-09 21:42:18 ----A---- C:\Windows\system32\DSKernel2.dll
2008-10-09 21:16:39 ----D---- C:\Users\family\AppData\Roaming\Roxio
2008-10-09 20:51:25 ----D---- C:\My Video
2008-10-09 20:50:08 ----A---- C:\Windows\system32\NCTVideoDxPlayer.dll
2008-10-09 20:50:08 ----A---- C:\Windows\system32\NCTAudioFormatSettings3.dll
2008-10-09 20:50:07 ----D---- C:\Program Files\ezvideotools.com
2008-10-09 20:50:07 ----A---- C:\Windows\system32\wmpcdcs8.exe
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTWMVFile.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTVideoFile.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTVideoCoreU.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTVideoCoreM.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTVideoCompress.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTRMFile.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTQuickTimeFile.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTAVIFile.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTAudioFile2.dll
2008-10-09 20:24:02 ----A---- C:\Windows\system32\NCTAudioCompress3.dll
2008-10-09 20:24:01 ----A---- C:\Windows\system32\NCTAudioCompress2.dll
2008-10-09 20:24:01 ----A---- C:\Windows\system32\lame_enc.dll
2008-10-09 19:57:04 ----D---- C:\Users\family\AppData\Roaming\AVSMedia
2008-10-09 19:57:02 ----D---- C:\ProgramData\AVS4YOU
2008-10-09 19:56:18 ----D---- C:\Program Files\Common Files\AVSMedia
2008-10-09 19:56:14 ----A---- C:\Windows\system32\msvcr70.dll
2008-10-09 19:56:14 ----A---- C:\Windows\system32\msvcp70.dll
2008-10-09 19:56:14 ----A---- C:\Windows\system32\mfc70.dll
2008-10-09 19:56:13 ----D---- C:\Program Files\AVSMedia
2008-10-09 19:56:13 ----A---- C:\Windows\system32\xvidvfw.dll
2008-10-09 19:56:13 ----A---- C:\Windows\system32\xvidcore.dll
2008-10-09 19:56:13 ----A---- C:\Windows\system32\msxml3a.dll
2008-10-09 19:56:13 ----A---- C:\Windows\system32\mpg4c32.dll
2008-10-09 19:56:13 ----A---- C:\Windows\system32\mcdvd_32.dll
2008-10-09 19:56:13 ----A---- C:\Windows\system32\GdiPlus.dll
2008-10-09 19:56:13 ----A---- C:\Windows\system32\divx.dll
2008-10-09 18:47:55 ----D---- C:\Program Files\Anetac
2008-10-09 18:20:10 ----D---- C:\Users\family\AppData\Roaming\Any Video Converter
2008-10-09 18:20:08 ----D---- C:\Program Files\Any Video Converter
2008-10-09 18:08:08 ----A---- C:\Windows\system32\axVideoConvert.dll
2008-10-06 19:32:58 ----DC---- C:\Windows\system32\DRVSTORE
2008-10-06 19:32:58 ----A---- C:\Windows\system32\GEARAspi.dll
2008-10-06 19:32:57 ----D---- C:\ProgramData\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-10-03 20:59:45 ----A---- C:\Windows\system32\javaws.exe
2008-10-03 20:59:45 ----A---- C:\Windows\system32\javaw.exe
2008-10-03 20:59:45 ----A---- C:\Windows\system32\java.exe

======List of files/folders modified in the last 1 months======

2008-10-24 18:07:58 ----D---- C:\Windows\Prefetch
2008-10-24 18:00:00 ----D---- C:\Program Files\Norton Security Scan
2008-10-24 17:55:39 ----SHD---- C:\System Volume Information
2008-10-24 17:31:45 ----D---- C:\Windows\Temp
2008-10-24 16:42:31 ----HD---- C:\Windows\inf
2008-10-24 16:42:31 ----D---- C:\Windows\System32
2008-10-24 16:42:31 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-10-24 11:24:11 ----D---- C:\Windows\system32\catroot
2008-10-24 11:24:10 ----D---- C:\Windows\winsxs
2008-10-23 18:48:31 ----A---- C:\Windows\win.ini
2008-10-23 18:42:02 ----SD---- C:\Users\family\AppData\Roaming\Microsoft
2008-10-23 18:42:02 ----SD---- C:\ProgramData\Microsoft
2008-10-23 18:42:02 ----D---- C:\Program Files\AOL 9.0b
2008-10-22 01:46:54 ----D---- C:\Users\family\AppData\Roaming\FrostWire
2008-10-18 10:06:07 ----D---- C:\Windows
2008-10-17 23:58:15 ----D---- C:\Windows\system32\Adobe
2008-10-17 19:39:43 ----RD---- C:\Program Files
2008-10-17 19:27:20 ----D---- C:\Windows\system32\drivers
2008-10-17 18:10:09 ----HD---- C:\ProgramData
2008-10-16 11:05:49 ----D---- C:\Windows\system32\catroot2
2008-10-15 15:43:25 ----D---- C:\Program Files\Windows Mail
2008-10-15 15:43:24 ----D---- C:\Windows\system32\migration
2008-10-15 15:37:42 ----SHD---- C:\Windows\Installer
2008-10-15 15:37:32 ----D---- C:\ProgramData\Microsoft Help
2008-10-10 01:19:14 ----D---- C:\Program Files\WinRAR
2008-10-10 01:19:14 ----D---- C:\Program Files\BigFix
2008-10-09 21:42:18 ----HD---- C:\Program Files\InstallShield Installation Information
2008-10-09 21:16:38 ----D---- C:\Program Files\Napster
2008-10-09 19:56:55 ----RSD---- C:\Windows\Fonts
2008-10-09 19:56:19 ----D---- C:\Program Files\Common Files
2008-10-07 19:44:41 ----D---- C:\Program Files\Mozilla Firefox
2008-10-03 20:59:45 ----D---- C:\Program Files\Java

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2008-09-02 371248]
R1 IDSvix86;Symantec Intrusion Prevention Driver; \??\C:\PROGRA~2\Symantec\DEFINI~1\SymcData\ipsdefs\20080918.001\IDSvix86.sys [2008-09-12 270384]
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys [2008-01-16 447024]
R1 SRTSPX;SRTSPX; C:\Windows\System32\Drivers\SRTSPX.SYS [2008-01-31 43696]
R1 SymIM;Symantec Network Security Intermediate Filter Driver; C:\Windows\system32\DRIVERS\SymIMv.sys [2008-06-13 24112]
R1 SYMTDI;SYMTDI; C:\Windows\System32\Drivers\SYMTDI.SYS [2008-06-13 184240]
R2 CO_Mon;CO_Mon; \??\C:\Windows\system32\drivers\CO_Mon.sys [2007-08-08 36056]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\Windows\system32\DRIVERS\AGRSM.sys [2006-10-05 1161152]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-02 99376]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-02-10 2302976]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2007-04-23 1769952]
R3 RTL8023xp;Realtek 10/100 NIC Family NDIS x86 Driver; C:\Windows\system32\DRIVERS\Rtnicxp.sys [2006-11-02 47104]
R3 SYMDNS;SYMDNS; C:\Windows\System32\Drivers\SYMDNS.SYS [2008-06-13 13616]
R3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [2008-08-30 123952]
R3 SYMFW;SYMFW; C:\Windows\System32\Drivers\SYMFW.SYS [2008-06-13 96432]
R3 SYMNDISV;SYMNDISV; C:\Windows\System32\Drivers\SYMNDISV.SYS [2008-06-13 41008]
R3 SYMREDRV;SYMREDRV; C:\Windows\System32\Drivers\SYMREDRV.SYS [2008-06-13 22320]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-20 35328]
R3 wanatw;WAN Miniport (ATW); C:\Windows\system32\DRIVERS\wanatw4.sys [2006-11-29 33588]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-20 83328]
S3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-20 14208]
S3 COH_Mon;COH_Mon; \??\C:\Windows\system32\Drivers\COH_Mon.sys [2008-07-30 23888]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-20 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 ialm;ialm; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-02-10 2302976]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-20 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-20 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-20 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-20 6016]
S3 NAVENG;NAVENG; \??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20080921.003\NAVENG.SYS [2008-08-25 89104]
S3 NAVEX15;NAVEX15; \??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20080921.003\NAVEX15.SYS [2008-08-25 873552]
S3 NETw2v32;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows Vista; C:\Windows\system32\DRIVERS\NETw2v32.sys [2006-11-02 2589184]
S3 SRTSP;SRTSP; C:\Windows\System32\Drivers\SRTSP.SYS [2008-01-31 279088]
S3 SRTSPL;SRTSPL; C:\Windows\System32\Drivers\SRTSPL.SYS [2008-01-31 317616]
S3 StMp3Rec;Player Recovery Device Control Driver; C:\Windows\System32\Drivers\StMp3Rec.sys [2007-02-15 19840]
S3 usbvideo;USB Video Device (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-20 134016]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-20 39936]
S3 xnacc;XBOX 360 Controller For Windows Driver Service; C:\Windows\system32\DRIVERS\xnacc.sys [2008-01-20 521216]
S3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2006-11-02 194048]
S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-20 6656]
S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-20 386616]
S4 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-20 88576]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2008-01-20 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AgereModemAudio;Agere Modem Call Progress Audio; C:\Windows\system32\agrsmsvc.exe [2006-10-05 9216]
R2 AOL ACS;AOL Connectivity Service; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [2006-10-23 46640]
R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe [2008-02-21 238968]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-18 149352]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-18 149352]
R2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-18 149352]
R2 LiveUpdate Notice;LiveUpdate Notice; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-18 149352]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
R3 Symantec Core LC;Symantec Core LC; C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe [2008-05-16 1245064]
S3 comHost;COM Host; C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-08-21 55640]
S3 GameConsoleService;GameConsoleService; C:\Program Files\eMachines Games\eMachines Game Console\GameConsoleService.exe [2007-08-29 181800]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-05-16 29744]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-05-16 138168]
S3 LiveUpdate;LiveUpdate; C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE [2008-08-04 3220856]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

-----------------EOF-----------------
 
REMOVE P2P PROGRAMS

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Frostwire

Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected.
The bad guys use P2P filesharing as a major conduit to spread their wares.

Go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red) NOW.



Installed Programs

Please could you give me a list of the programs that are installed.
  • Start HijackThis
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.
 
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player
Agere Systems PCI-SV92PP Soft Modem
AIM 6
AIM Toolbar 5.0
AOL Uninstaller (Choose which Products to Remove)
AppCore
Ask Toolbar
AVS DVDMenu Editor 1.2.1.19
AVS Video Tools 5.6
Backup
ccCommon
Compatibility Pack for the 2007 Office system
Digital Media Reader
eMachines Games
eMachines Recovery Center Installer
EZ MPEG TO AVI Converter 3.00
GearDrvs
GearDrvs
Google Desktop
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 5
Java(TM) 6 Update 7
LabelPrint
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
M²Convert for ZEN (2.0)
Malwarebytes' Anti-Malware
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (2.0.0.17)
Napster
Napster Burn Engine
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
Norton Security Scan
Power2Go 5.0
Realtek High Definition Audio Driver
RTC Client API v1.2
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB955936)
Security Update for Microsoft Office Excel 2007 (KB955470)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office Word 2007 (KB950113)
SPBBC 32bit
Spybot - Search & Destroy
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
Update for Office 2007 (KB946691)
Viewpoint Media Player
Yahoo! Toolbar
 
Step 1


NoLop
Please Download NoLop to your desktop from one of the links below...
Link 1
Link 2
Link 3
  • First close any other programs you have running as this will require a reboot
    Please note:- Due to the restrictions on Vista, all tools should be started by Right-Click >>> Run As Administrator
  • Double click NoLop.exe to run it
  • Now click the button labelled "Search and Destroy"
    <<your computer will now be scanned for infected files>>
  • When scanning is finished you will be prompted to reboot only if infected, Click OK
  • Now click the "REBOOT" Button.
  • A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log along with a fresh HijackThis log
--If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program.--

----------------------------------------------------------- -----------------------------------------------------------
Step 2

Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:

Bleeping Computer ComboFix Tutorial

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


----------------------------------------------------------- -----------------------------------------------------------
Step 3

Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.


**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.




----------------------------------------------------------- -----------------------------------------------------------
Step 4

Logs/Information to Post in Reply
Please post the following logs/Information in your reply
  • NoLop Log
  • ComboFix Log
  • Kaspersky Log
  • How are things running now ?
 
Due to inactivity, this thread will now be closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm).
A valid, working link to the closed topic is required.
 
Status
Not open for further replies.
Back
Top