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View Full Version : SpyBot 1.6.2 won't update on Vista 64-bit SP1



Will Pittenger
2009-07-09, 08:19
I have it set to attempt to update on startup. But when it does, it wants me to do something in a window I don't see. I think it wants me to select a server. But there is no window listing servers.

spybotsandra
2009-07-09, 12:50
Hello,

It seems to be a problem with the compatibility under Windows Vista.
You can solve the problem as follows:

1. Download this new SDUpdate.exe (http://www.spybotupdates.biz/files/beta/SDUpdate.exe-1.6.1.19.zip#hash(md5:A0E7FDF5E87CCE18C46C6B6676996FFA).

To use this beta file, extract the downloaded archive into the main application folder (usually C:\Program Files\Spybot - Search & Destroy\) and replace the old file with the new one.

2. If this does not help go to your SDUpdate.exe file in your program folder: 
C:\Program Files\ Spybot - Search & Destroy\

Rightclick the file and choose properties.
Then choose the tab compatibilty.
There activate the checkbox in front of "Run this program in compatibility mode for" and select from the drop down menu "WindowsXP". Now click "Apply" and "OK".

That should fix the problem.

This problem has also been discussed in our forum: Updater warning message (http://forums.spybot.info/showthread.php?p=296467#post296467 )

Best regards
Sandra
Team Spybot

Will Pittenger
2009-07-13, 09:52
The first option appears to have worked. Thanks.
Hello,

It seems to be a problem with the compatibility under Windows Vista.
You can solve the problem as follows:

1. Download this new SDUpdate.exe (http://www.spybotupdates.biz/files/beta/SDUpdate.exe-1.6.1.19.zip#hash%28md5:A0E7FDF5E87CCE18C46C6B6676996FFA).

To use this beta file, extract the downloaded archive into the main application folder (usually C:\Program Files\Spybot - Search & Destroy\) and replace the old file with the new one.

2. If this does not help go to your SDUpdate.exe file in your program folder: 
C:\Program Files\ Spybot - Search & Destroy\

Rightclick the file and choose properties.
Then choose the tab compatibilty.
There activate the checkbox in front of "Run this program in compatibility mode for" and select from the drop down menu "WindowsXP". Now click "Apply" and "OK".

That should fix the problem.

This problem has also been discussed in our forum: Updater warning message (http://forums.spybot.info/showthread.php?p=296467#post296467)

Best regards
Sandra
Team Spybot