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Same errors after each scan

M

misoc

New member
Hi,

Just installed version 1.4. After every scan the same list of problems appears even after I removed it.

Any suggestions,

Thanks in advance,

misoc
 
There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
  1. Try to run it the next time you reboot.
    • Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
    • Check the option: "Run program once at next system startup".
    • Reboot the system.
  2. Run it in Safe mode.
    • Reboot your system in Safe mode and run Spybot-S&D.
If Spybot-S&D still fails to remove the problems, please post the results of the scan/fix recorded in the Fixes.yymmdd-hhmm log.

Note: By default here are two Checks.yymmdd-hhmm logs produced during a scan. The second Checks.yymmdd-hhmm has the details of what the scan found. A Fixes.yymmdd-hhmm log is produced if you fix or attempt to fix something.

Two methods to copy that information:
  • Method 1:
    • Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Pervious reports. Look for the last Checks.yymmdd-hhmm or Fixes.yymmdd-hhmm from when you got the error message. Open it. To copy to the Clipboard > highlight the portion you want to copy (or Right click and select Select All) > Right click > Copy.
  • Method 2
    • The Checks.yymmdd-hhmm and Fixes.yymmdd-hhmm files are stored in the following folders:
      • Windows 95 or 98:
        C:\Windows\Application Data\Spybot - Search & Destroy\Logs
      • Windows ME:
        C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
      • Windows NT, 2000 or XP:
        C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
    • Using Windows Explorer, navigate to the correct Checks.yymmdd-hhmm or Fixes.yymmdd-hhmm file. Double click on it and it should open with Notepad. To copy to the Clipboard > highlight the portion you want to copy (or Right click and select Select All) > Right click > Copy.
 
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