There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
Try to run it the next time you reboot.
Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
Check the option: "Run program once at next system startup".
Reboot the system.
Run it in Safe mode.
Reboot your system in Safe mode and run Spybot-S&D.
If Spybot-S&D still fails to remove the problems, please post the results of the scan/fix recorded in the Fixes.yymmdd-hhmm log.
Note: By default here are two Checks.yymmdd-hhmm logs produced during a scan. The second Checks.yymmdd-hhmm has the details of what the scan found. A Fixes.yymmdd-hhmm log is produced if you fix or attempt to fix something.
Two methods to copy that information:
Method 1:
Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Pervious reports. Look for the last Checks.yymmdd-hhmm or Fixes.yymmdd-hhmm from when you got the error message. Open it. To copy to the Clipboard > highlight the portion you want to copy (or Right click and select Select All) > Right click > Copy.
Method 2
The Checks.yymmdd-hhmm and Fixes.yymmdd-hhmm files are stored in the following folders:
Windows 95 or 98:
C:\Windows\Application Data\Spybot - Search & Destroy\Logs
Windows ME:
C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
Windows NT, 2000 or XP:
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
Using Windows Explorer, navigate to the correct Checks.yymmdd-hhmm or Fixes.yymmdd-hhmm file. Double click on it and it should open with Notepad. To copy to the Clipboard > highlight the portion you want to copy (or Right click and select Select All) > Right click > Copy.
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