PDA

View Full Version : Hangs on uninstall



whatever
2011-05-17, 13:37
How can I get rid of this software?

I tried reinstalling fresh and it still hangs. I tried manually uninstalling, but can't remove the Program Files folder because it says those files are still in use, even after a scan.

It has been like this for 30 minutes.

http://i.imgur.com/fkuwD.png

Tom.K
2011-05-17, 20:57
Remove thru Safe Mode, but if it doesn't work, try manually, if still doesn't, reboot in safe mode but with no running uninstaller.

Gopher John
2011-05-17, 21:28
When I uninstalled SpyBot S&D Beta, I disabled all it's services beforehand. Immediately after that, without restarting Windows, I was able to uninstall via Add/Remove Programs.

There were a few folder/files in it's install folder, which I deleted via Windows Explorer. I haven't yet bothered to check the Registry, as I will install the pre-release version, if there is a method to permanently disable SpyBot S&D services from running. On this WinXP Pro machine, they all restarted on Windows Restart after being disabled.

spybotsandra
2011-05-18, 09:48
Hello,

Thank you very much for providing feedback towards our Spybot 2.0.3 Beta. :)

We will try to reproduce the problem and will try to fix it.

Best regards
Sandra
Team Spybot

random/random
2011-05-20, 23:15
I had the same problem, and like Gopher John, after stopping the services for Spybot Search & Destroy 2, the uninstaller ran successfully.