Biskizit's Problem
Hi, I had an identical problem to Biskizit last weekend,my Norton network protection suite froze, and I couldn't run or update Spybot, or download Microsoft's Malicious Software Removal tool, plus every time I clicked on a link in google I was directed to the Msn startup page.
I found the reason on another forum, I was infected with a DNSchanger trojan, and luckily there was also a solution, download AVG. This not only cured my immediate problem but discovered quite a few other nasties in my system.
I had to uninstall Norton before I could run AVG, but it was no loss as it hadn't protected me.
After AVG had done its stuff ,I was able to use the Microsoft tool which found things AVG had missed , I then found Spybot was able to run ,updated it and amazingly after all the previous scans, it also found malware in my system.
One good thing, I sent Norton an e-mail, expressing my disapointment in their product and they gave me a full refund!