virus stops virus scan at windows folder

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DDS.txt and did the other thing attach?

DDS (Ver_10-03-17.01) - NTFSx86
Run by Jarvis Family at 20:06:54.85 on Fri 06/04/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://www.facebook.com/home.php?#!/?sk=messages&tid=1246764423057
uInternet Connection Wizard,ShellNext = hxxp://www.avast.com/go.php?verb=register-home&lang=eng
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Bsecure Popup Blocker: {e0019445-4c1f-414d-a70e-ad80f231c584} - c:\windows\system32\inetcntrl\popupkil\BsafeBHO.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: {C17590D2-ECB4-4b15-8820-F58798DCC118} - No File
TB: Bsecure Popup Blocker: {e0019445-4c1f-414d-a70e-ad80f231c584} - c:\windows\system32\inetcntrl\popupkil\BsafeBHO.dll
TB: The Weather Channel Toolbar: {2e5e800e-6ac0-411e-940a-369530a35e43} - c:\windows\system32\TwcToolbarIe7.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ATI Remote Control] "c:\program files\ati multimedia\remctrl\ATIX10.exe"
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [RemoteCenter] c:\program files\creative\mediasource\remotecontrol\RCMan.EXE
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Sony Ericsson PC Suite] "c:\program files\sony ericsson\sony ericsson pc suite\SEPCSuite.exe" /systray /nologon
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [SBDrvDet] c:\program files\creative\sb drive det\SBDrvDet.exe /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [HP DLA] "c:\program files\hp dla\dlatray.exe" /t
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [HP CD-DVD] c:\program files\hp cd-dvd\umbrella\hpcdtray.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
StartupFolder: c:\docume~1\jarvis~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\jarvis family\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\jarvis~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\jarvis~1\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hppsc2~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpobnz08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\skywat~1.lnk - c:\program files\common files\skywatch13\TrueWeather.exe
IE: &Webshots Photo Search - c:\program files\webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2E5E800E-6AC0-411E-940A-369530A35E43} - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: aol.com\free
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1230875329609
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jarvis~1\applic~1\mozilla\firefox\profiles\rew9tmxd.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://www.worldmag.com/index.cfm
FF - prefs.js: keyword.URL - hxxp://wstb.search.imgag.com/?c=&sbs=1&sc=&f=web&vernum=3.1.3.7504&uid=&did={f8d4a70c-98e2-4081-901d-01bf93043ede}&q=
FF - component: c:\documents and settings\jarvis family\application data\mozilla\firefox\profiles\rew9tmxd.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\FFExternalAlert.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - plugin: c:\documents and settings\jarvis family\application data\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\documents and settings\jarvis family\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\jarvis family\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\program files\hewlett-packard\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nprpverplug.dll
FF - plugin: c:\program files\musicnotes\npmusicn.dll
FF - plugin: c:\program files\musicnotes\NPSibelius.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2010-06-04 22:41:52 0 d-sha-r- C:\cmdcons
2010-06-04 22:39:07 98816 ----a-w- c:\windows\sed.exe
2010-06-04 22:39:07 77312 ----a-w- c:\windows\MBR.exe
2010-06-04 22:39:07 256512 ----a-w- c:\windows\PEV.exe
2010-06-04 22:39:07 161792 ----a-w- c:\windows\SWREG.exe
2010-06-04 04:41:34 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-06-04 04:41:34 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-05-23 21:25:07 0 d-----w- c:\program files\CCleaner
2010-05-16 01:12:37 0 d-----w- C:\824c44ed3d90af577e91b5
2010-05-15 21:24:00 0 d-----w- c:\windows\system32\wbem\Repository

==================== Find3M ====================

2010-03-11 12:38:54 832512 ----a-w- c:\windows\system32\wininet.dll
2010-03-11 12:38:52 78336 ------w- c:\windows\system32\ieencode.dll
2010-03-11 12:38:51 17408 ----a-w- c:\windows\system32\corpol.dll
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2008-09-17 00:08:50 65686 ----a-w- c:\program files\Photoshop CS4 Read Me.pdf
2008-09-11 16:49:26 108336 ----a-w- c:\program files\Photoshop CS4 — Lisez-moi.pdf
2008-09-11 16:47:50 103148 ----a-w- c:\program files\Léame de Photoshop CS4.pdf

============= FINISH: 20:07:05.04 ===============
 
Okay how's it running?

AskBar.dll (Ask Toolbar) process can be removed to free up resources without compromising system performance. http://vil.nai.com/vil/content/v_146646.htm
This software is not a virus or a Trojan. It is detected as a "potentially unwanted program" (PUP). PUPs are any piece of software that a reasonably security- or privacy-minded computer user may want to be informed of and, in some cases, remove. PUPs are often made by a legitimate corporate entity for some beneficial purpose, but they alter the security state of the computer on which they are installed, or the privacy posture of the user of the system, such that most users will want to be aware of them.
Click to expand...
Ben Edelman http://blogs.zdnet.com/Spyware/?p=858
I discourage users from running Ask's toolbars for two reasons. First, Ask moves the browser's Address Bar from top-left (where it is found in every browser I've ever seen) to top-right. Ask puts its own search box in the top-left. So Ask's software makes it highly likely that users will accidentally conduct searches when they intend simply to navigate to sites they request by name.

Second, Ask's toolbar leads to landing pages that are objectionable in their own right. Ask's landing pages show ten ads - ten! - above the first organic result. On a 800×600 screen, that means 2 full pages of ads, plus a little bit more after that, all before the first organic result. That's ridiculous. No user deserves that, especially since organic results are safer than sponsored links.
Click to expand...
It is advised that you uninstall this program to protect your privacy and computer security and to free up necessary resources. To uninstall the AskToolbar.
  1. Click Start > Control Panel.
  2. In Control Panel, double-click Uninstall Programs.
  3. In Add or Remove Programs, highlight Ask Toolbar , click Remove.
  4. Close the Add or Remove Programs and the Control Panel windows.
**********************************

Use ATF Cleaner to remove temp files, cookies, cache, ect...
Please download ATF Cleaner by Atribune.

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Please download Malwarebytes' Anti-Malware from Here
Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply.

***************************************

Please do an online scan with Kaspersky WebScanner

You need to use Internet Explorer for this scan.

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    • Extended (if available otherwise Standard)
    • Scan Options:
    • Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
    • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
 
how is it running

seems to be okay but when I tried to uninstall ask toolbar it just sat and sat. Any other way to remove it? Things don't usually take that long to start uninstall.
 
malwarebytes log

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4170

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

6/4/2010 8:50:35 PM
mbam-log-2010-06-04 (20-50-35).txt

Scan type: Quick scan
Objects scanned: 131532
Time elapsed: 5 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
 
Kaspersky scan

not sure what's going on with the Kaspersky scan. I paused Avast while I scanned and I went to IE to do the scan and three times it stops at 9% on an i-tunes folder.
 
Kaspersky

Sorry to be unclear. It CLOSED the explorer window at 9%. I was just sitting there watching it the third time because I had walked away at 8% thinking it would be awhile the first couple times and realized something weird was happening.
 
JarJar said:
Sorry to be unclear. It CLOSED the explorer window at 9%. I was just sitting there watching it the third time because I had walked away at 8% thinking it would be awhile the first couple times and realized something weird was happening.
Click to expand...
Ahh, okay...

We can try another scanner.

Eset Online Scanner
Run with Internet Explorer
  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button, or click the notification bar at the top of the window and choose to install.
  • Click Start. The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button. The scan will now run, please be patient.
  • When the scan finishes click the Details tab.
  • Copy and paste the contents of the C:\ProgramFiles\EsetOnlineScanner\log.txt into your next reply.
 
back in safe mode again

I was running ESET last night and it got to 31% and found a worm. I was a little shocked because I thought everything was gone. It looked like it was just sitting there so I had a feeling it was getting reading to crash. I wrote down what it said it found.

It was in the WIN 32 folder and was called:

Bagle.gen.zip worm

It started looking like it was continuing the scan then the computer crashed. No messages, just shut down.

So I am running it again this morning in safe mode.
 
CTF Loader

Oh, and Firefox has crashed 4 times the few minutes I've been on. And I just got a message that CTF Loader has a problem and has to close. Don't even know what that is.
 
JarJar said:
Oh, and Firefox has crashed 4 times the few minutes I've been on. And I just got a message that CTF Loader has a problem and has to close. Don't even know what that is.
Click to expand...
Not sure on the Firefox issue.

CTFMON.EXE (CTF Loader). Supports speech recognition, handwriting
recognition, and other Alternative User Input services.

We can probably disable it if you don't need it.
 
worm file name

what I saw when ESET was running is what I typed before:

WIN32/Bagle.gen.zip worm

If there is more to it, you can't see it on ESET while it is running.
 
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