LinneaLand
New member
Hello!
Here is the back story. I've been having bad luck with my computer lately. Last week, without warning, I lost my entire hard drive. I had a new hard drive installed, and the reinstallation of Windows sent me back to 2003. While trying to update windows and get my 2007 anti-virus program installed (I had purchased and downloaded it from the internet, so I didn't have the CD to install it before logging online) I was immediately attacked left and right by storms of viruses and other malware. Some of these viruses were so uncontrollable (they would shut my computer down every 30 seconds and prevent me from accessing thed internet, among other surprises) that I decided to start from scratch and wound up reinstalling Windows two more times. Eleven hours later, I was able to finally get Panda Titanium + Firewall 2007 up and working. Needless to say, some problems, however, seem to have remained in my computer. The biggest issue is that it shuts down with a blue screen that says there's a problem with a device driver.
Here are the steps I have taken to try to resolve the issue. First and foremost, I have installed all available updates from Microsoft/Windows. I have updated and run several full scans with my anti-virus program. I have run fully updated versions of SpyBot, AdAware, CWShredder, MalWhere, the free part of Registry Mechanic, and HijackThis. I have removed several problems, but two major issues continue to come back.
The worst problem is that my computer will occasionally still go into that blue screen. The second major problem that keeps coming back is shown in SpyBot as a series of Microsoft Windows Automatic Updates disablers. I have tried to turn automatic updates back on manually more times than I can count. I'm out of ideas and programs that can help me to resolve these issues, so I'm really hoping that you can tell me what else I can do.
This is a copy of my latest HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 1:25:47 PM, on 1/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\panda software\panda antivirus + firewall 2007\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\system\mside.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\pavsrv51.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\psimsvc.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\TPSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\Program Files\Toshiba Controls\CpRmtKey.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\APVXDWIN.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
c:\program files\panda software\panda antivirus + firewall 2007\WebProxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\K-Lite Codec Pack\Media Player Classic\mplayerc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\psimreal.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\Documents and Settings\Home\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CSMHelperObj Class - {0F660F64-F4C9-477F-8529-44181B717472} - C:\Program Files\AT&T\WnClient\Programs\CSMBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [CpRmtKey] "C:\Program Files\Toshiba Controls\CpRmtKey.EXE"
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: AnyWho - {0264505A-6793-44E0-AC75-9DCE3B13185C} - C:\Program Files\AT&T\WnClient\Programs\AnyWho.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168600361609
O17 - HKLM\System\CCS\Services\Tcpip\..\{1D05B7A0-02E8-4086-BBA9-965C16C39631}: NameServer = 85.37.17.5 151.99.125.1
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Microsoft Sata emulation (mside) - Unknown owner - C:\WINDOWS\system\mside.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\pavsrv51.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software International - c:\program files\panda software\panda antivirus + firewall 2007\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\psimsvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\TPSrv.exe
O23 - Service: Windows Driver Framework - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
Thank you so, so much for all of your help and kindness.
All the best,
Linnea
Here is the back story. I've been having bad luck with my computer lately. Last week, without warning, I lost my entire hard drive. I had a new hard drive installed, and the reinstallation of Windows sent me back to 2003. While trying to update windows and get my 2007 anti-virus program installed (I had purchased and downloaded it from the internet, so I didn't have the CD to install it before logging online) I was immediately attacked left and right by storms of viruses and other malware. Some of these viruses were so uncontrollable (they would shut my computer down every 30 seconds and prevent me from accessing thed internet, among other surprises) that I decided to start from scratch and wound up reinstalling Windows two more times. Eleven hours later, I was able to finally get Panda Titanium + Firewall 2007 up and working. Needless to say, some problems, however, seem to have remained in my computer. The biggest issue is that it shuts down with a blue screen that says there's a problem with a device driver.
Here are the steps I have taken to try to resolve the issue. First and foremost, I have installed all available updates from Microsoft/Windows. I have updated and run several full scans with my anti-virus program. I have run fully updated versions of SpyBot, AdAware, CWShredder, MalWhere, the free part of Registry Mechanic, and HijackThis. I have removed several problems, but two major issues continue to come back.
The worst problem is that my computer will occasionally still go into that blue screen. The second major problem that keeps coming back is shown in SpyBot as a series of Microsoft Windows Automatic Updates disablers. I have tried to turn automatic updates back on manually more times than I can count. I'm out of ideas and programs that can help me to resolve these issues, so I'm really hoping that you can tell me what else I can do.
This is a copy of my latest HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 1:25:47 PM, on 1/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\panda software\panda antivirus + firewall 2007\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\system\mside.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\pavsrv51.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\psimsvc.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\TPSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\Program Files\Toshiba Controls\CpRmtKey.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\APVXDWIN.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
c:\program files\panda software\panda antivirus + firewall 2007\WebProxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\K-Lite Codec Pack\Media Player Classic\mplayerc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\psimreal.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\Documents and Settings\Home\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CSMHelperObj Class - {0F660F64-F4C9-477F-8529-44181B717472} - C:\Program Files\AT&T\WnClient\Programs\CSMBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [CpRmtKey] "C:\Program Files\Toshiba Controls\CpRmtKey.EXE"
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: AnyWho - {0264505A-6793-44E0-AC75-9DCE3B13185C} - C:\Program Files\AT&T\WnClient\Programs\AnyWho.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168600361609
O17 - HKLM\System\CCS\Services\Tcpip\..\{1D05B7A0-02E8-4086-BBA9-965C16C39631}: NameServer = 85.37.17.5 151.99.125.1
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Microsoft Sata emulation (mside) - Unknown owner - C:\WINDOWS\system\mside.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\pavsrv51.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software International - c:\program files\panda software\panda antivirus + firewall 2007\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\psimsvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus + Firewall 2007\TPSrv.exe
O23 - Service: Windows Driver Framework - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
Thank you so, so much for all of your help and kindness.
All the best,
Linnea