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Hi, A couple of ransom pages have locked my Google Chrome browser tabs recently while browsing on totally legit websites, including a Microsoft site and SEO Chat. I ran Malwarebytes, Junkware Removal Tool and Adware cleaner after it happened which cleaned a Pokki threat and two others from the...

Hi Ken, Thanks for your assistance with this. I'd just like to stress that the PC in question been absolutely fantastic since I bought it about 5 years ago. The performance has been great and I try my best to take good care of it. I never, ever, have a need to go on any sites that could...

Hi, I am running Windows 10 , which was Windows 7, which started off as Windows Vista. Recently, I have been having a few issues with Windows 10 crashing, so yesterday I ran the sfc scannow and restore health command. Corrupt files were found, but Windows wanted the source files. I went...

Hi, Over the past couple of days my computer has started doing really strange things. I build websites for a living so I am ‘really’ careful what sites I go on and what I download. Here are some of the issues: - File explorer is making the error noise when I open it and doing strange things...

Hi everyone, Here I am again trying to help my dad with his problem PC. Please find logs attached; any help would be appreciated. Many thanks. Daniel.

Hi, I went onto freethemesandtemplates.blogspot.com yesterday looking at Wordpress themes. The page tried to download but McAfee blocked and quarantined the file showing it had the following virus: Trojan - Artemis! A9D9670AA481. Today: Intenet Explorer is doing weird things like changing my...

Hi, I went onto freethemesandtemplates.blogspot.com yesterday looking at Wordpress themes. <snip> The page tried to download but McAfee blocked and quarantined the file showing it had the following virus: Trojan - Artemis! A9D9670AA481. Today: Intenet Explorer is doing weird things like...

Hi, I'm really sorry about this because I asked for help with this PC on my dad's behalf recently in this forum. Unfortunately, the other day Adobe stopped working so he tried to reinstall it on his own. I've told him to only get software from the publisher when possible; apparently he...

Hello. My dad's PC will no update or keep the correct time along with a host of other problems. At first I did not think the issue could be a virus so I set the PC back to factory settings, but nothing has changed as non of the security certificates for websites are correct/ accepted, windows...

Hello. Yesterday, my mum went onto a website and downloaded a lot of questionable software to help resize a picture. Unfortunately, ever since my mum’s PC has become really slow, all her toolbars do not work properly and the PC is behaving unusually. After downloading four programmes were...

Hello Everyone, Tonight, I was preparing for an exam at uni by downloading lecture presentations to my Scandisk data key, I realised that there was no lecture 18 so, I deleted the folder - OR, should I say that I tried to delete the folder! The key is 1.8 GB in size; however, the folder in...

Hello everyone, On the first day that I joined the forum, I made an amendment to the title of a post - as I remember, I had 15 minutes to do so. Unfortunately, I have just noticed a spelling mistake in the last post that I made, but, the editing facility has been taken away from me; infact...

Hello everyone! (This appeared to be the most appropriate forum for this post) I am currently awaiting help in the malware removal forum; however, I am at university and the work is coming in thick and fast, so, I am considering borrowing some money and getting a second PC - been stuck 3 days...

In anticipation of much needed and appreciated help, may I first say - thank you; I too volunteer to help others less fortunate and have done so for many years. I am a mature student who foolishly late last night (tired, doing uni work) clicked to update my flash at a site called...