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Thread: My computer shut down

  1. #1
    Junior Member
    Join Date
    Mar 2006
    Posts
    1

    Default My computer shut down

    When I start spybot scanning my computer shut down (after cca. 50% of scanning)
    Do you know what is wrong?
    Thank you for your help!

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    If you have Spybot - Search & Destroy version 1.3 please upgrade to the newer version 1.4.
    If you do already have Spybot S&D 1.4 this is a rare situation that hasn't been explained yet.
    But you can do the following to get the scan to work, but you'll have to do it each time you use the program.

    - Open Spybot-S&D, then leave it alone
    - Open Task Manager, and go to the Processes tab
    - Right-click on SpybotSD.exe, and choose "Set Affinity..."
    - On the box that comes up, check/uncheck boxes so that ONLY "CPU 0" is checked.
    - Go back to the already-open Spybot-S&D, and run a scan. It should complete without hanging or losing responsiveness.

    This can also be done like this:
    Please run Spybot-S&D and switch to "Advanced mode" via the menu bar item "Mode".
    Now select "Settings" -->"Settings" from the navigation bar on the left.
    Under "Main Settings" you will find the point "Scan priority".
    There you should choose "Lower" by ticking the checkbox.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005
    Posts
    5,859

    Default

    Spybot is quite CPU intensive. It is possible that the CPU overheating and the system is shutting down to protect the processor.

    For more details and possible corrective action see the following thread:

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

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