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Thread: problem booting up

  1. #1
    Junior Member
    Join Date
    Aug 2012

    Question problem booting up

    Ive been running s&d for a while now and all of sudden while booting up I get this message: Access Violation at address 5003630 in module rtl 150.blp read of address of 00000004
    now I cant open spybot and it completely shut down Im not protected. here is my system information:windows xp media center edition service pack 2
    hp pavilion amd athlon 64 processor 3800+ 978mhz 960mb of ram

  2. #2
    Senior Member
    Join Date
    Oct 2005



    Thank you very much for providing feedback towards our Spybot-S&D 2.0. RC 2.

    Can you please check the date of the file by hand?
    It should be located under:
    C:\Program Files\Spybot - Search & Destroy 2

    Did you uninstall older versions of Spybot-S&D before you downloaded the new RC 2?
    Did you make a fresh system start after the installation?

    Best regards
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Aug 2012

    Default problem with reboot

    I found the rtl150bpl file in the program files the date modified is 11/03/2010
    about 3 weeks ago I had another message that told me to reinstall the program and I did but it didnt work then I saw on the forum that others had the same experience and they were advised to delete the files after the unistall I did that and it has been working fine until I ran a full scan and tried to reboot thats when I started getting this new message.

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