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Thread: I let it delete dw20.exe not sure if it was false or not

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  1. #1
    Member of Team Spybot tashi's Avatar
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    Hello VicVegas,

    Information on How to report Possible False Positives

    For assistance with an infection start a topic in the Malware Removal Forum and a volunteer analyst will advise when available.

    First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS/aswMBR logs, which are the logs used in the preliminary analysis.
    http://forums.spybot.info/showthread.php?t=288

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  2. #2
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    I checked and it seems I may not be the only person having the problem with MS Updates. Even better, I may have to reinstall .NET Framework altogether. Great.

    OS: Windows XP Media Center Edition, Version 2002, Service Pack 3

    Browser: FireFox 16.0.2

    Spybot Version: Don't know, I foolishly updated and scanned after it occurred.

    Where did the false positive occur: Teatimer message.

    No log was produced because it wasn't from a scan...

  3. #3
    Senior Member Yodama's Avatar
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    hello,

    without the dw20.exe file in question I cannot confirm the false positive.
    TeaTimer is not supposed to delete files belonging to Windows.

    One way to recover the lost dw20.exe would be to perform a Windows repair installation
    however this will take a long time and may require patches and service packs to be reinstalled.

    Since Doctor Watson is only necessary for Windows error reporting, I am not sure if it is worth the trouble.

    If you suspect an infection please provide the information Tashi requested.
    born in the shadow to die in the shadow, that is the fate of the shinobi

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  4. #4
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    The only reason I would assume it would catch dw20.exe is because it's OLD and as far as I know it isn't even used in newer versions of Office. Or it's not in the same location for newer versions anyway. I didn't find it on my Windows Vista or 7.

    Like I said, I checked for where the real one should be for my version of Office and it isn't there, so I can only assume it was the legit file. I'll have to be more careful next time I get one of those messages.

    None of my five scanners have so much as picked up a trace so I'll assume there's no infection. A few weird things here and there but most likely unrelated.

    Moving on then...

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