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Thread: Sinister screen message

  1. #1
    Senior Member
    Join Date
    Dec 2005
    Posts
    101

    Default Sinister screen message

    Hello
    Hope this is a good place to post this. My wife turned on her computer last night and got a blue screen with the following message:

    Stop: C0000218 {registry file failure}
    The Registry cannot load the hive (file):
    \systemroot\system32\config\SAM
    or its log or alternate
    It is corrupt, absent, or not writable.

    Beginning dump of physical memory
    Physical memory dump complete
    contact our system administrator or
    techincal support for further assistance.


    I turned off the computer and restarted and a page came up giving some options about restarting, one of which asked if I wanted to start based on "last know registry" which I selected, however, the screeen then returned to the above message again.

    Please help if you can. I am a little concerned since she doesn't have a back up of any data and all her schoolwork and thesis docs are on her computer.

    Thank you

    Chris

  2. #2
    Security Expert-Emeritus
    Join Date
    Oct 2005
    Posts
    5,025

    Default

    Hi

    Which version of windows is it ?
    ~~~~~~~~~~~~~~~~~~~~~~~
    Microsoft MVP Windows-Security 2006

  3. #3
    Member of Team Spybot tashi's Avatar
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    USA
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    Default

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    Microsoft Consumer Security MVP 2006-2016

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