a very bad virus...?

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It boots up to Desktop, but after loading some startup programs (AIM, etc.) it suddenly freezes.

IE, the error I get is "Cannot Display Page"
 
Active Scan Results:


;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-11-02 20:09:34
PROTECTIONS: 1
MALWARE: 6
SUSPECTS: 7
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Symantec Antivirus Corporate Edition 10.1 No No
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00024343 adware/keenvalue Adware No 0 Yes No hkey_local_machine\software\updater
00520936 Application/ViewPoint HackTools No 0 Yes No C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
01176994 Bck/VB.XB Virus/Trojan No 0 No No C:\Documents and Settings\HP_Administrator\Desktop\GETRID OF V TROJ\ComboFix.exe[327882R2FWJFW\NirCmdC.cfexe]
01185375 Application/Psexec.A HackTools No 0 Yes No C:\System Volume Information\_restore{D7BD54B8-C977-4903-8CE7-9415B851EC71}\RP1\A0001048.EXE
03738686 Generic Malware Virus/Trojan No 0 Yes No C:\SDFix\catchme.exe
03738686 Generic Malware Virus/Trojan No 0 Yes No C:\SDFix\apps\Cghtme.exe
03738686 Generic Malware Virus/Trojan No 0 No No C:\Documents and Settings\HP_Administrator\Desktop\GETRID OF V TROJ\ComboFix.exe[327882R2FWJFW\catchme.cfexe]
03738686 Generic Malware Virus/Trojan No 0 No No C:\Documents and Settings\HP_Administrator\Desktop\SDFix.exe[C:\Documents and Settings\HP_Administrator\Desktop\SDFix.exe][SDFix/catchme.exe]
;===================================================================================================================================================================================
SUSPECTS
Sent Location {
;===================================================================================================================================================================================
No C:\Documents and Settings\HP_Administrator\Desktop\ComboFix.exe[32788R22FWJFW\psexec.cfexe] {
No C:\Documents and Settings\HP_Administrator\Desktop\GETRID OF V TROJ\ComboFix.exe[327882R2FWJFW\psexec.cfexe]
No C:\hp\bin\KillIt.exe {
No C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\ViewBar.dll {
No C:\Program Files\MP3 Player Utilities 4.00\DelDrv.exe {
No C:\Program Files\Online Services\AOL\United States\AOL90\comps\toolbar\toolbr.EXE { {
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description {
;===================================================================================================================================================================================
;===================================================================================================================================================================================
 
There are no problems showing in that log.
Let's sort the boot problem first.

Fix With HJT

Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines IF still present
O4 - HKLM\..\Run: [SDFix] C:\SDFix\RunThis.bat /second
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis



Download Winpatrol It is an excellent startup manager and then some !!

Install Winpatrol, and when running click on the Startup Programs tab
Disable the following items

[ehTray] C:\WINDOWS\ehome\ehtray.exe
[HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
[HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
[HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
[NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
[nwiz] nwiz.exe /install
[TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
[AIMPro] "C:\Program Files\AIM\AIM Pro\aimpro.exe"
[KBD] C:\HP\KBD\KBD.EXE
[SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
[LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
[LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
[LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
[QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
[AIM Logger] C:\PROGRA~1\Nalsoft\AIMLOG~1\nalgr.exe /start /minimize
[googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
[GoogleToolbarNotifier] GoogleToolbarNotifier.exe
[NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
[GoogleToolbarNotifier] GoogleToolbarNotifier.exe
[ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
[MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
[LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
[LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
[RapidCheck] C:\Program Files\RapidCheck\RapidCheck.exe
[Extreme Messenger for AIM] C:\Program Files\Extreme Messenger\ExtremeMessenger.exe nosplash
[AIM Logger] C:\PROGRA~1\Nalsoft\AIMLOG~1\nalgr.exe /start /minimize
[Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
[SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe


Just click on each item and then click Disable
(if the program is running, Winpatrol will ask if you wish to stop it)

Reboot your computer and see if you can now boot to normal mode.
 
Last edited:
Thank you, the computer is able to start up in normal mode... IE is able to connect to the internet.

But I don't know... I feel as though I did have an infection. The PC (before) was running slow, when we did everything in safe mode, and the fan was overworking itself. It did that before, when I had a Virtuomundo... are you certain that I don't have an infection?
 
One of the programs that you had starting up was causing problems, you need to re-enable each one by one and then reboot to find out which it was.

There is no active infection, just a couple of leftovers that this will remove.

OTMoveIt
Please download OTMoveIt3 by OldTimer and save it to your desktop
  • Double-click OTMoveIt3.exe to run it.
  • Copy the lines in the codebox below. ( Make sure you include :Files )
Code:
:Reg
[-hkey_local_machine\software\updater]
:Files
C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
C:\Program Files\MP3 Player Utilities 4.00\DelDrv.exe
C:\Program Files\Online Services\AOL\United States\AOL90\comps\toolbar\toolbr.EXE
:Commands
[Purity]
[EmptyTemp]
  • Return to OTMoveIt3, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt3

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
 
Here is the log:

========== REGISTRY ==========
Registry key hkey_local_machine\software\updater\\ deleted successfully.
========== FILES ==========
C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll unregistered successfully.
C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll moved successfully.
C:\Program Files\MP3 Player Utilities 4.00\DelDrv.exe moved successfully.
C:\Program Files\Online Services\AOL\United States\AOL90\comps\toolbar\toolbr.EXE moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\etilqs_mOSJWjK2orDboOlRJAcs scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Windows Temp folder emptied.
Java cache emptied.
File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\Cache\_CACHE_001_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\Cache\_CACHE_002_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\Cache\_CACHE_003_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\urlclassifier3.sqlite scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\XUL.mfl scheduled to be deleted on reboot.
FireFox cache emptied.
Temp folders emptied.

OTMoveIt3 by OldTimer - Version 1.0.7.0 log created on 11072008_100055

Files moved on Reboot...
File C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\etilqs_mOSJWjK2orDboOlRJAcs not found!
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be moved on reboot.
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat moved successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\Cache\_CACHE_001_ moved successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\Cache\_CACHE_002_ moved successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\Cache\_CACHE_003_ moved successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\Cache\_CACHE_MAP_ moved successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\urlclassifier3.sqlite moved successfully.
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\dah7ukze.default\XUL.mfl moved successfully.
 
Congratulations your logs look clean :)

Let's see if I can help you keep it that way

First lets tidy up



  • This will clear your System Volume Information restore points and remove all the infected files that were quarantined
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
    • CF_Cleanup.png


Open OTMoveIt Click Cleanup,
it will now connect to the internet and get a list of files to delete.
When a box pops up click YES.

You can also delete any logs we have produced, and empty your Recycle bin.




The following is some info to help you stay safe and clean.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )

You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.

Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.

http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html

!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE for details

AntiSpyware

  • AntiSpyware is not the same thing as Antivirus.
    Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
    You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
    Most of the programs in this list have a free (for Home Users ) and paid versions,
    it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
  • Spybot - Search & Destroy <<< A must have program
    • It includes host protection and registry protection
    • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
  • MalwareBytes Anti-malware <<< A New and effective program
  • a-squared Free <<< A good "realtime" or "on demand" scanner
  • superantispyware <<< A good "realtime" or "on demand" scanner

Prevention

  • These programs don't detect malware, they help stop it getting on your machine in the first place.
    Each does a different job, so you can have more than one
  • Winpatrol
    • An excellent startup manager and then some !!
    • Notifies you if programs are added to startup
    • Allows delayed startup
    • A must have addition
  • SpywareBlaster 4.0
    • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
  • SpywareGuard 2.2
    • SpywareGuard provides real-time protection against spyware.
    • Not required if you have other "realtime" antispyware or Winpatrol
  • ZonedOut
    • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
  • MVPS HOSTS
    • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    • For information on how to download and install, please read this tutorial by WinHelp2002.
    • Not required if you are using other host file protections

Internet Browsers

  • Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
    Using a different web browser can help stop malware getting on your machine.
    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialise and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.
    If you are still using IE6 then either update, or get one of the following.
    • FireFox
      • With many addons available that make customization easy this is a very popular choice
      • NoScript and AdBlockPlus addons are essential
    • Opera
      • Another popular alternative
    • Netscape
      • Another popular alternative
      • Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies

  • Temporary Internet Files are mainly the files that are downloaded when you open a web page.
    Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
    It is a good idea to empty the Temporary Internet Files folder on a regular basis.

    Tracking Cookies are files that websites use to monitor which sites you visit and how often.
    A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
    CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

    Both of these can be cleaned manually, but a quicker option is to use a program
  • ATF Cleaner
    • Free and very simple to use
  • CCleaner
    • Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.....So How Did I Get Infected In The First Place

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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