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[angelface1993]

everytime i try to view me yahoo emails, when i click on the inbox it redirects me to this page. i think it is probably a spyware, but i have ran spybot, ad-aware, and malwarebyte's, and even ran them in safe mode and have not fixed this problem yet. can someone please tell me how to fix this.

 

[tashi]

Hello,

Which version of Spybot-S&D are you running, open Spybot Search & Destroy > Help > About. There you will find version and date of last definitions.

Also what is your operating system, any other problem or just on yahoo mail?

Best regards.

 

[angelface1993]

im running version 1.6.0.31, my last update was 12/10/08.
computer operates on windows xp pro, and yahoo is the main
page, but not the only one.

 

[tashi]

Hello,

my last update was 12/10/08.
computer operates on windows xp pro, and yahoo is the main
page, but not the only one.

Spybot-S&D's last update was 2008-12-17 so you should do that. Have you ran an anti virus scan yet?

The reason I ask the latter is because you can start a topic in our malware removal forum but they are really swamped at the moment, so the more details the better before deciding whether to direct you there.

Cheers.

 

[angelface1993]

yes, i have also ran a virus scan and the computer was sent to a shop, they did get a spyware off, but it has not fixed the problem

 

[tashi]

Hello angelface1993,

Please follow the procedure in this link: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Then start your own thread in the Malware Removal Forum where a helper will advise you as soon as available.

Please add all details to your first post regarding the steps already taken, including the computer shop.

Best regards.