Administrative Rights

Z

Zircle

New member
Just got a new computer and loaded Spybot. When I immunize, nothing is protected and it tells me I don't have administrative rights. Not sure how to correct this, everthing worked fine on old machine. Any help would be greatly appreciated.
 
I'm using XP and I am the sole administrator as listed under user accounts (if that has anything to do with this). Thanks for the help.
 
Hello,

Please make sure that you are running the latest version of Spybot - Search & Destroy including the latest updates.

To see which version number and/or updates of Spybot - Search & Destroy you are using please run Spybot-S&D and choose "Help" --> "About" in the menu bar.
There you can see which version you have and which updates are installed.
It should be version 1.5.2 and the updates from the 2008/06/25.

If you are not immunizing with full administrator rights, Spybot-S&D might not have enough permissions to fully immunize all user accounts.

As a current solution you can try to "Undo" the Immunisation. Now the bad products are allowed.
Then "Immunize" again. This should solve the problem for now.

Some more information is available in our forum:
Immunize
Immunize Problems

Another thing though is that immunization only works properly while your browser is closed, since otherwise your browser will overwrite immunization from time to time from the settings it loaded when it was started.

Best regards
Sandra
Team Spybot
 
Sandra - I tried your suggestions, but to no avail. I tried to uninstall and re-install and I made sure I was the only one on this computer with administrative rights. Still nothing is protected. I do have Ad-Aware installed and during the installation, they make mention of potential problems. However, Ad-Aware ran along with Spybot on my old machine without a hitch. So..........I'm still hoping for some more help and suggestions. Thanks again
 
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