All downloads from internet blocked on computer

S

sgchar

New member
Hi

All downloads from internet seem to have been blocked on my computer, real player, adobeflash player, youtube content etc.
Would like to request for support from the forum to track down and remove this virus.
I have run ERUNT and saved the registery settings
Hijak this log is pasted below....
Appreciate your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:31:46 PM, on 12/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\Paizhao.EXE
C:\WINDOWS\Recovery.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Documents and Settings\admin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet

Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program

Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program

Files\AVG\AVG8\avgssie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [VMSnap3] C:\WINDOWS\Paizhao.EXE
O4 - HKLM\..\Run: [Domino] C:\WINDOWS\Recovery.EXE
O4 - HKLM\..\Run: [BigDog303] C:\WINDOWS\VM303_STI.EXE VIMICRO USB PC Camera (ZC0301PLH)
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe" /NoDialog (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet

Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5E683401-F881-499F-976F-F451C005DECA}: NameServer = 192.168.1.1,218.248.240.181
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Update Service (gupdate1c9c7e25ccdc8ba) (gupdate1c9c7e25ccdc8ba) - Google Inc. - C:\Program

Files\Google\Update\GoogleUpdate.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network

Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Unknown owner - C:\Program Files\Network

Associates\VirusScan\Mcshield.exe (file missing)
O23 - Service: Network Associates Task Manager (McTaskManager) - Unknown owner - C:\Program Files\Network

Associates\VirusScan\VsTskMgr.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared

Files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 10158 bytes
 
Hi,

How long have you had AVG installed and was the problem present before that?

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.
 
All downloads blocked-DDS run log files attached-help

Hi

I have AVG for the past 3months, this problem has been noticed only recently.
Thanks for your advise, log files from dds run attached.
Appreciate if I could get help with them.

rgds

shubha
 
Hi,

McAfee seems to be installed there along with AVG. It's recommended to have one antivirus product in one system only. Decide which one to keep.

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Please post contents of that file in your next reply.
 
Malaware run log; downloads blocked on comp

Hi

Yes there are 2 antivirus softwares, which is the prefferred one? AVG/McAfee?

3 infections were found and removed, cpu restarted. log file attached..
Search still comes up with blank page, also video download button is absent, presume there is more to be done?

rgds

shubha

Malwarebytes' Anti-Malware 1.42
Database version: 3352
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

12/13/2009 3:13:56 PM
mbam-log-2009-12-13 (15-13-56).txt

Scan type: Quick Scan
Objects scanned: 107510
Time elapsed: 5 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
 
Yes there are 2 antivirus softwares, which is the prefferred one? AVG/McAfee?
Click to expand...
It's up to you. If you keep McAfee make sure license is valid.

also video download button is absent
Click to expand...
I'm not sure if I understood this. What button do you mean?


Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.
 
gmer log; download video blocked on comp

Hi

Thanks will make sure lic file is valid.
clicking on link came up with a frozen screen, with a warning box,
"GMER has found system modification caused by ROOTKIT activity"

had to do a save link, log file run on all internal partitions.


GMER 1.0.15.15279 - http://www.gmer.net
Rootkit scan 2009-12-13 16:38:46
Windows 5.1.2600 Service Pack 2
Running: p8mczdb1.exe; Driver: C:\DOCUME~1\admin\LOCALS~1\Temp\pxtdypoc.sys


---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!CallNextHookEx 77D4ED6E 5 Bytes JMP 3E2DCB69 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!CreateWindowExW 77D51AD5 5 Bytes JMP 3E2ED3AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!DialogBoxParamW 77D56702 5 Bytes JMP 3E2151FD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!DialogBoxParamA 77D588E1 5 Bytes JMP 3E3E3BAD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!DialogBoxIndirectParamW 77D62598 5 Bytes JMP 3E3E3C10 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!MessageBoxIndirectA 77D6AEF1 5 Bytes JMP 3E3E3B42 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!SetWindowsHookExW 77D6E621 5 Bytes JMP 3E2E9521 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!UnhookWindowsHookEx 77D6F29F 5 Bytes JMP 3E2543F6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!MessageBoxExW 77D80559 5 Bytes JMP 3E3E3A13 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!MessageBoxExA 77D8057D 5 Bytes JMP 3E3E3A75 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!DialogBoxIndirectParamA 77D86CED 5 Bytes JMP 3E3E3C73 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] USER32.dll!MessageBoxIndirectW 77D960B7 5 Bytes JMP 3E3E3AD7 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] ole32.dll!OleLoadFromStream 77518C62 5 Bytes JMP 3E3E3F78 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] ole32.dll!CoCreateInstance 77526009 5 Bytes JMP 3E2ED408 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!CreateWindowExW 77D51AD5 5 Bytes JMP 3E2ED3AC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!DialogBoxParamW 77D56702 5 Bytes JMP 3E2151FD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!DialogBoxParamA 77D588E1 5 Bytes JMP 3E3E3BAD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!DialogBoxIndirectParamW 77D62598 5 Bytes JMP 3E3E3C10 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!MessageBoxIndirectA 77D6AEF1 5 Bytes JMP 3E3E3B42 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!MessageBoxExW 77D80559 5 Bytes JMP 3E3E3A13 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!MessageBoxExA 77D8057D 5 Bytes JMP 3E3E3A75 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!DialogBoxIndirectParamA 77D86CED 5 Bytes JMP 3E3E3C73 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[4024] USER32.dll!MessageBoxIndirectW 77D960B7 5 Bytes JMP 3E3E3AD7 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryExW] [6113A21C] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6113A14E] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!GetProcAddress] [61139B0C] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryW] [6113A18E] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryExW] [6113A21C] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6113A14E] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!GetProcAddress] [61139B0C] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryW] [6113A18E] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\USER32.dll [GDI32.dll!GetStockObject] [61138F3A] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [GDI32.dll!GetStockObject] [61138F3A] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [6113A1CE] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [6113A21C] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [6113A18E] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [6113A14E] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!GetProcAddress] [61139B0C] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!DefWindowProcA] [61139723] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!DefWindowProcW] [61139723] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!GetSysColor] [61138E7D] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!TrackPopupMenu] [61138E01] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHLWAPI.dll [USER32.dll!TrackPopupMenuEx] [61138E3F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [GDI32.dll!GetStockObject] [61138F3A] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!AnimateWindow] [61138F78] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!TrackPopupMenuEx] [61138E3F] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!DefWindowProcA] [61139723] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!GetSysColor] [61138E7D] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!DefWindowProcW] [61139723] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!GetSysColorBrush] [61138F40] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [USER32.dll!TrackPopupMenu] [61138E01] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [6113A14E] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryW] [6113A18E] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!GetProcAddress] [61139B0C] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExW] [6113A21C] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe[1736] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExA] [6113A1CE] C:\Program Files\Yahoo!\Messenger\yui.dll
IAT C:\Program Files\Internet Explorer\IEXPLORE.EXE[3124] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs InCDrec.SYS (InCD File System Recognizer/Nero AG)
AttachedDevice \Driver\Tcpip \Device\Ip mvstdi5x.sys (Anti-Virus Mini-Firewall Driver/Network Associates, Inc.)
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp mvstdi5x.sys (Anti-Virus Mini-Firewall Driver/Network Associates, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp mvstdi5x.sys (Anti-Virus Mini-Firewall Driver/Network Associates, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp mvstdi5x.sys (Anti-Virus Mini-Firewall Driver/Network Associates, Inc.)

---- EOF - GMER 1.0.15 ----
 
clicking on link came up with a frozen screen, with a warning box,
"GMER has found system modification caused by ROOTKIT activity"
Click to expand...
Did you get a chance to see what was the found item (marked with red colour)?

Please run Notepad (start > All Programs > Accessories > Notepad) and copy and paste the text in the quote box into a new file:

@echo off
>Log1.txt (
ipconfig /all
nslookup google.com
ping -n 2 google.com
route print
)
start Log1.txt
del %0
Click to expand...

  • Go to the File menu at the top of the Notepad and select Save as.
  • Select save in: desktop
  • Fill in File name: test.bat
  • Save as type: All file types (*.*)
  • Click save.
  • Close the Notepad.
  • Locate and double-click tast.bat on the desktop.
  • A notepad opens, copy and paste the content it (log1.txt) to your reply.
 
test.bat log; download video not working on comp

Hi

youtube videos have a blue button on the top left corner of video which is a download option. the video's when opened from my pc do not have this button.
Attached image shows the window of GMER pg with warning box.
log txt below...

Windows IP Configuration



Host Name . . . . . . . . . . . . : mars

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC

Physical Address. . . . . . . . . : 00-1D-92-40-0B-0F

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.1.4

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

218.248.240.181

Server: UnKnown
Address: 192.168.1.1

Name: google.com
Address: 216.239.61.104



Pinging google.com [216.239.61.104] with 32 bytes of data:



Reply from 216.239.61.104: bytes=32 time=309ms TTL=235

Reply from 216.239.61.104: bytes=32 time=308ms TTL=235



Ping statistics for 216.239.61.104:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 308ms, Maximum = 309ms, Average = 308ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1d 92 40 0b 0f ...... Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 30
63.208.138.234 255.255.255.255 192.168.1.1 192.168.1.4 30
66.196.87.126 255.255.255.255 192.168.1.1 192.168.1.4 30
89.238.64.41 255.255.255.255 192.168.1.1 192.168.1.4 30
125.252.226.41 255.255.255.255 192.168.1.1 192.168.1.4 30
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.4 192.168.1.4 20
192.168.1.0 255.255.255.0 192.168.1.4 192.168.1.4 30
192.168.1.4 255.255.255.255 127.0.0.1 127.0.0.1 30
192.168.1.255 255.255.255.255 192.168.1.4 192.168.1.4 30
209.73.187.189 255.255.255.255 192.168.1.1 192.168.1.4 30
216.252.108.50 255.255.255.255 192.168.1.1 192.168.1.4 30
224.0.0.0 240.0.0.0 192.168.1.4 192.168.1.4 30
255.255.255.255 255.255.255.255 192.168.1.4 192.168.1.4 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
 
Ok. Now I understood what you meant. You meant that sample screenshot on the GMER site. As said, that's just a sample and has nothing to do with results of your own system :)

youtube videos have a blue button on the top left corner of video which is a download option. the video's when opened from my pc do not have this button.
Click to expand...
I don't have such button either so it's probably not standard thing. This issue is non malware related.



Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report & a fresh dds.txt log.
 
update/kas-scan; downloads blocked

Blade81 said:
Ok. Now I understood what you meant. You meant that sample screenshot on the GMER site. As said, that's just a sample and has nothing to do with results of your own system :)
ok

I don't have such button either so it's probably not standard thing. This issue is non malware related.
attached file of youtube window from new installed flash player
http://i45.tinypic.com/2e1xiyd.gif

search window snapshot at
http://i47.tinypic.com/2pq2wxw.jpg

Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

done

Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.



Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

DONE


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report & a fresh dds.txt log.
Click to expand...

Scan ran for 8 hrs and found 2 threats and 5 infected objects, but then stopped at 65%, did not complete, did not give a report. Have started scan again.

rgds

shubha
 
Hi,

That YouTube site opens up in my browser with similar outlook.

Have you defragged your hard drives lately? If not, I recommend to do so. For defragging I'd use 3rd party solution. Good commercial ones are PerfectDisk and Diskeeper. Of free options I recommend JkDefrag.
 
kas log ; downloads blocked on pc.

Hi

I had to partition the scans for each drive, drive E still did not complete , hung at 21%, with 2 threats/infections (gif attached), c, f, g no issues, D has threats.
files attached. will rerun E again,
http://i47.tinypic.com/2r7qcuv.jpg

rgds
shubha
 
Hi,

D: drive findings can be ignored. Two false positives and one is in quarantine folder :)
 
realplayer install/Search issues still

Hi

I removed realplayer and tried to re-install, still get to the point where I am not able to click on lic agreement either agree or cancel;
problem appears to be similar to one posted at
http://softwaretracker.blogspot.com/2008/08/unable-to-install-real-player-11.html

Is this a sound solution? should I try it out?
gif file of my install window attached.
Real player exe size 475kbytes downloaded from
http://www.real.com.au/?country=in&language=en&src=apac_home&rsrc= (basic player option)

2. Issue with blank search window still persists, right click on small folder 123mb, 637 files, 91 folders, window gif attached.

Appreciate your support so far

rgds

shubha
 
Hi,

1. You may try that solution.

2. Open Explorer and go to the Windows\Inf folder. Locate the srchasst.inf file. Right click it and select Install. You'll need your XP CD or the files from the I386 folder. (This fix will require you to have your Win XP CD).

The Windows\Inf folder is a hidden folder. You can adjust your Explorer Folder Options (View tab) to Show hidden files and folders. You can also click Start, Run and enter %SystemRoot%\Inf to open directly to the Inf folder.
 
search does not work; downloads blocked

Hi

Many thanks for your help!!!

1. I have successfully installed realplayer, downloads from youtube is possible!!
2. For the search function, I could not find my windowws CD, a search on the internet came up with the following link

http://www.5starsupport.com/xp-faq/1-63.htm
where in method1, the 1st option failed to find required files, but the 2nd option

""regsvr32 jscript.dll""", worked fine, and now my search function is enabled.

Many Thanks once again for your support.
rgds

shubha:santa:
 
You're welcome :) Let's see a list of the final steps.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis


Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :santa:

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
You must log in or register to reply here.
Back
Top