An Error Occured During Antivirus Updates!

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+AV Pro 2.3 updates & scans working for me again. Yeah!

I'm running Windows 8.1 64-bit on a new ASUS machine. I didn't dare to reboot into safe mode as another user did, since I don't know all the line commands and get lost easily in there. I did leave my 2.2 boot disc in the machine overnight and on start up and an update attempt this morning I got a message that bdcore.dll was "scheduled for update on reboot". I rebooted my system and updates and scans went through fine. I just restarted or rebooted from shut down after each major update and/or scan. I still have not found the bdcore.dll file update without a signature problem, but everything else seems fine. After updating there were several quarantined apps and such that I've never seen before, so I purged them from quarantine. I can always reload apps. My windows settings seem to have been mostly unaffected. Must have been a software glitch. Spybot's internet protection seems to have protected the PC pretty well during the interim.

I also had error messages regarding these files which prevented scans and updates, but seem to be resolved now:

av\Plugins\7zip.xmd
e_spyw.i00
e_spyw.i49
emalware.000
emalware.594
zoo.xmd

This is the first and most relevant new entry in my update log file this morning:

SDUpdSvc.exe [2014-05-19 07:51:19] [+] bdcore.dll (version 11.0.1.6) needs to be updated (to version 11.0.1.12).
SDUpdSvc.exe [2014-05-19 07:51:19] [.] Downloading updates...
SDUpdSvc.exe [2014-05-19 07:51:19] [+] File "bdcore.dll" needs to be downloaded.
SDUpdSvc.exe [2014-05-19 07:51:19] [+] Downloaded archive "bdcore.dll-11.0.1.12.lzs" from http://imp.betanews.com/updates/spybot2/.
SDUpdSvc.exe [2014-05-19 07:51:20] [+] Extracted "bdcore.dll-11.0.1.12.lzs"!
SDUpdSvc.exe [2014-05-19 07:51:20] [-] Error copying "bdcore.dll"!
SDUpdSvc.exe [2014-05-19 07:51:20] [+] Scheduled "bdcore.dll" for replacement on reboot.
SDUpdSvc.exe [2014-05-19 07:51:20] [+] All files have been processed.

Hope this helps. Don't despair - software is tricky.
 
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looks like same error with free edition

this is what I get in the details part of update

av\bdcore.dll 11.0.1.6 11.0.1.12 5/19/2014 BitDefender SRL

with a 'no' or 'wrong' symbol before the BitDefender SRL. Since almost everything is signed by Safer-Networking, this looks peculiar right off the bat. My guess (hope) is that it is a temporary glitch that will be fixed shortly, esp. since the complaints only began this morning.

Let us know when fixed?
 
BitDefender dll signature

I think the av/bdcore.dll might be a problem. It does seem suspicious. On reboot, I found that Spybot +AV 2.3 start center would not open. I found my SDUpdate.exe file with file explorer in C:...\programs\Spybot (program folder) and started it from there. Was able to update spyware and antivirus definitions. Then another restart. Then -after unplugging my wireless gateway and peripherals for a few minutes and reconnecting them- another cold reboot with my 2.2 bootCD in the drive- I found no conflicts, nothing suspicious in the update log file or quarantine and no .dll file errors. That seems to have done it for me.
 
Now SPybotis saying that "An Error occured[sic] in updating Antispyware". I don't find any error specified. Is the problem spreading?
 
Antivirus Update Succeeded

Everybody: Try an update now.

I was getting the same problem (see my post earlier down this thread).

However, the update just worked for me: I got all my antivirus definitions to complete and am now running a system scan!

It is 10:18 PM CST, Monday, May 19'th.
 
Have the exact same problem as you describe. Had it for a couple weeks now

rstarner said:
I got the following error message in my efforts to update spybot today.

[01:51.319] [-] Failed to install Spybot 2 antivirus signatures!
[01:51.319] [-] Failed to install Spybot 2 antivirus signatures!

This is the first time I have seen this since I purchased professional earlier this year.

I had my laptop looked at last year because I was getting a white screen, they said it was a virus and they cleaned it but apparently where I am going on the web (possibly facebook or an adult social website) may be the cause, but again I am experiencing the white screen but am not finding any viruses in my scans.

Any ideas other than to not participate in facebook or adult social website? I don't hear of anyone else experiencing this kind of issue.
Click to expand...

Hi - I have the same problem - couple weeks with the same exact wording described by you
 
As of yesterday spybot has returned to its former self - post #19 describes my experiences with problems encountered - all is good now - having problem uploading images though.:D:
 

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Fixed the Antivirus Update Issue

I managed to fix the update issue on my laptop by renaming bdcore.dll file to bdcore_old.dll, I then performed an update and this time it was succeeded, the update also pulled down a new bdcore.dll file.

File location:
C:\Program Files (x86)\Spybot - Search & Destroy 2\av

It does look like the original bdcore.dll was corrupt and was preventing the antivirus updates from working.

Thanks,
Martyn
 
Higgsie47 said:
I managed to fix the update issue on my laptop by renaming bdcore.dll file to bdcore_old.dll, I then performed an update and this time it was succeeded, the update also pulled down a new bdcore.dll file.

File location:
C:\Program Files (x86)\Spybot - Search & Destroy 2\av

It does look like the original bdcore.dll was corrupt and was preventing the antivirus updates from working.

Thanks,
Martyn
Click to expand...

Thanks for the tip!
Just bought the pro version, didn't get it to work due to the faults with the bdcore.dll - renamed it to bdcore_old.dll & let the S&D do the rest!

Cheers!
 
Error message

I updated to the Home version from the free version and now I keep getting a message
BitDefender threat scanner
A problem has occurred in BitDefender Threat Scanner. a file containing error information has been created at
C:\Windows\TEMP\BitDefender threat scanner.dmp
This error message will not go away - I cannot remove it from my desktop
To say I am annoyed is putting it mildly - I paid for an updated version and now I get this which is mucking up my computer.
Any ideas about getting rid of this and what the problem is?:sad:
 
When, exactly, will this be fixed?

Let me add my name to the growing list of people who are unhappy. I've just paid for and installed Spybot - Search & Destroy 2.3.39.0, but it won't install apparently-needed antivirus signature updates:

[00:00.000] Update started...
[00:14.891] [+] Installing antivirus signature updates...
[00:16.125] [-] Failed to install Spybot 2 antivirus signatures!
[00:16.125] [-] Failed to install Spybot 2 antivirus signatures!
Click to expand...


The missing signatures:

av\Plugins\7zip.xmd
av\Plugins\e_spyw.i00
av\Plugins\e_spyw.i49
av\Plugins\emalware.000
av\Plugins\emalware.594
av\Plugins\zoo.xmd
Click to expand...

As if that's not enough, this utility refuses to run a scan! When, exactly, will these unacceptable failures be fixed? Silence by Safer-Networking Ltd. is definitely not golden in this case. Communicate with the paying (and non-paying) customers, please!

:banghead:
 
You could go to C:\Program Files (x86)\Spybot - Search & Destroy 2(or C:\Program Files\Spybot - Search & Destroy 2 if you have a 32-bit operating system),and see if spybotsd2-install-bdcore-update.exe was downloaded yet.If it was,try running it.

Please see here:
http://forums.spybot.info/showthrea...rus-signatures&p=453671&highlight=#post453671
deborah said:
Please try the following:

1.
Those who still find this line in ther antiviraus updates:
[00:09.298] [-] Failed to install Spybot 2 antivirus signatures!
Please look for a spybotsd2-install-bdcore-update.exe in your Spybot folder and execute it.
Click to expand...
 
Bought recently licence for Spybot + AV 2.3 -> same error messages like anyone else

Kane142 said:
I am another with this problem.

I am running Windows 8.1 (64-bit) with Spybot+AV 2.3 Home Edition.

I can't do a System Scan, because I am missing some antivirus signatures. An update, however, fails to install these signatures.

I run Spybot with Admin privileges. The antimalware updates complete with no problems, and I can run Immunization.

The files it complains about are:

av\Plugins\7zip.xmd
e_spyw.i00
e_spyw.i49
emalware.000
emalware.594
zoo.xmd

I look in the av\Plugins directory, and I see all of these files present, but with an *.upd" suffix (which most of the files in this directory have).

If I delete these 6 files (viz., their *.upd versions), SpyBot Update will re-download them but then fails. There is no log file I can find that mentions what the failure is.

Since there are a lot of "*.upd" files present, but no files of the same name without the "*.upd", I am assuming these "*.upd" files are in fact (all) used to update another, database(?) file, and it is this update that is failing. Possibility these 6 update files are malformed, aborting the database(?) update, and leaving SpyBot without a complete or consistent set of antivirus signatures to work with.

Like everybody else, this is a very recent occurrence with me: Up until recently SpyBot was running OK.

I look forward to a fix.
Click to expand...

and now? the larch? I tried for several days now to update. no probs with antimalware and immunization. but the AV-updates won't work - they were downloaded but not installed. and I cannot find any post how to get around this.
 
Zenobia said:
You could go to C:\Program Files (x86)\Spybot - Search & Destroy 2(or C:\Program Files\Spybot - Search & Destroy 2 if you have a 32-bit operating system),and see if spybotsd2-install-bdcore-update.exe was downloaded yet.If it was,try running it.

Please see here:
http://forums.spybot.info/showthrea...rus-signatures&p=453671&highlight=#post453671
Click to expand...

AH! Should have read the last post before posting myself! --- and I had to do some cut and paste in my folder architecture .... that was a little bit crazy ... now all's fine. SPYBOT WORKING! :rolleyes:
 
Ta da!

Thank you, Zenobia, for your advice! As it happens, I'd already read and followed Higgsie47's advice from last month (which I should have seen in the first place) and--Presto!--all's well once more in SpybotLand. I shall remember both methods of solution, should this particular anomaly raise its ugly head in future.

:beerbeerb:
 
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