Annoying Infection

O

overload757

New member
I have a basic understanding of computers and how to remove spyware, adware, malware, etc. and the other day my mom asked me to look at her computer... I think she saw a pop-up one day that said she had spyware on her computer that she needed to get rid of and she clicked the link, because there was a program on her computer called Malware-Detector or something like that, which I immediately deleted. After I deleted it, Spybot found it to be a virus and my guess is that it brought all sorts of problems along with it. I will give a list of the problems and what I did to try and resolve them, followed by the HijackThis log file.

Problems

1) Massive amounts of pop-ups at startup and continuously throughout computer usage

2) Inability to surf the internet (windows close randomly)

3) chkdsk will not run correctly(I'm not sure if this is inter-related or not though)

4)safe mode doesn't boot, only normal mode will


My Solutions

1) My mom was running IE7, so I deleted that and put Firefox there instead, although i don't think IE is completely gone, so I'm already taking measures to get rid of it with the BruteForceUninstaller from the HijackThis site.

2)Got rid of my old version of spybot, downloaded the newest version, scanned and fixed the problems

3)Ran Ad-aware and followed the same process(ad-aware found over 15 trojans, which i removed)

4)Repeated steps 2 and 3 two or three more times

Afterthoughts

The computer isn't completely fixed, but it runs a lot smoother than it used to. I was hoping someone could help us out and look at my attached HijackThis log file so I can have an idea on what to do. Thanks in advance!
 
Hi overload757

First of all in the future please don't attach logs but to copy/paste them in to your reply.

1. Download combofix from one of these links and save it to Desktop:
Link1
Link2
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

Post:

- a fresh HijackThis log
- combofix report
 
Annoying Infection: Part 2

I have a really annoying virus... i posted about a week ago, and someone replied and had me download and run combofix. They also asked for a new log from combofix and HijackThis! Someone help me if you can; the HijackThis log follows, but the Combofix log wouldn't fit, so i will put in a seperate post labled Annoying Infection: Part 3 A reply to either is fine.

HijackThis!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:02:39 AM, on 12/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\WINDOWS\io43mvuiw4kj.exe
C:\WINDOWS\system32\lxcycoms.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Cathy\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=7.0unattached&bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: (no name) - {106FAA80-4364-40F8-B36B-374CEFA771B1} - C:\WINDOWS\system32\gxguitna.dll (file missing)
O2 - BHO: (no name) - {158A95B4-1F79-3B06-78BF-0424CDB17C2E} - C:\Program Files\Caioygmb\zhwznfaa.dll
O2 - BHO: (no name) - {18418657-5D97-48C1-8B99-B61BB09498A0} - (no file)
O2 - BHO: (no name) - {436BB1BA-2670-E517-F753-036968A4205F} - C:\Program Files\Fstmvibi\txncgbji.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {62780D18-D103-03D3-323A-01F43008B839} - C:\Program Files\Lytzhgpl\mxithnbm.dll
O2 - BHO: (no name) - {7B3E22E2-BF53-4188-A964-58DB1635D7CE} - \
O2 - BHO: (no name) - {a67a91ad-6d56-41d1-9e9c-f839c56b9409} - (no file)
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\zxcrmbrd.dll
O2 - BHO: (no name) - {AE0EA9F2-5FAB-423E-94A2-785B8C0B0152} - C:\WINDOWS\system32\nnnkj.dll (file missing)
O2 - BHO: (no name) - {B0A4F733-14FF-377B-DA2A-3AE6028F0E9E} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C37B6161-9972-4E53-A67D-694B9AC8C7Ad} - C:\WINDOWS\system32\gxguitna.dll (file missing)
O2 - BHO: (no name) - {DFFEC2BC-97CB-404B-AFFC-7FC75937E832} - (no file)
O2 - BHO: (no name) - {E10E2609-7880-4794-904D-A8400A73EC62} - (no file)
O2 - BHO: (no name) - {edd47d9a-8da8-41d5-af82-bd423772d688} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\zxcrmbrd.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [LXCYCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCYtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKLM\..\Run: [{82-2F-F1-1E-ZN}] C:\WINDOWS\system32\kjdsrngq.exe CHD001
O4 - HKLM\..\Run: [io43mvuiw4kj] C:\WINDOWS\io43mvuiw4kj.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Vfilevk] "C:\Program Files\Common Files\s?curity\?xplorer.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Slrb] "C:\PROGRA~1\RACLE~1\ping.exe" -vt ndrv
O4 - HKCU\..\RunOnce: [SpybotDeletingB9693] command /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"
O4 - HKCU\..\RunOnce: [SpybotDeletingD5761] cmd /c del "C:\WINDOWS\system32\drivers\core.cache.dsk"
O4 - HKCU\..\RunOnce: [SpybotDeletingB8853] command /c del "C:\WINDOWS\system32\drivers\core.sys"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4103] cmd /c del "C:\WINDOWS\system32\drivers\core.sys"
O4 - HKCU\..\RunOnce: [SpybotDeletingB5577] command /c del "C:\Documents and Settings\All Users\Application Data\onanqvgd.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD5115] cmd /c del "C:\Documents and Settings\All Users\Application Data\onanqvgd.dll"
O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\kjdsrngq.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
O20 - Winlogon Notify: nnnkj - C:\WINDOWS\system32\nnnkj.dll (file missing)
O20 - Winlogon Notify: pmnmjkh - C:\WINDOWS\
O20 - Winlogon Notify: urqrqpn - urqrqpn.dll (file missing)
O20 - Winlogon Notify: winahr32 - winahr32.dll (file missing)
O20 - Winlogon Notify: zxcrmbrd - C:\WINDOWS\SYSTEM32\zxcrmbrd.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: lxcy_device - - C:\WINDOWS\system32\lxcycoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10860 bytes

-------------------------------------------------------------------------------------------------

Thanks in advance to anyone who can help me out
 
Annoying Infection: Part 3

Sorry for the inconvenience of having two posts but here is my combofix log:

ComboFix 07-12-02.6 - Cathy 2007-12-06 6:46:41.1 - NTFSx86
Running from: C:\Documents and Settings\Cathy\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Start Menu\Live Safety Center.lnk
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.lnk
C:\Documents and Settings\Cathy\Desktop\Live Safety Center.lnk
C:\Documents and Settings\Cathy\Desktop\Online Security Guide.lnk
C:\Documents and Settings\Cathy\Favorites\Online Security Guide.lnk
C:\Documents and Settings\Cathy\Start Menu\Programs\Startup\TA_Start.lnk
C:\Program Files\folder.js\
C:\WINDOWS\system32\msnav32.ax
C:\WINDOWS\system32\zxcrmbrd.dllbox

.
((((((((((((((((((((((((( Files Created from 2007-11-06 to 2007-12-06 )))))))))))))))))))))))))))))))
.

2007-12-06 06:54 . 2007-12-06 06:56 20,810 ---hs---- C:\WINDOWS\system32\zxcrmbrd.dllbox
2007-12-06 02:50 . 2007-12-06 02:50 <DIR> d-------- C:\Program Files\Qfsjjupr
2007-12-06 02:50 . 2007-12-06 02:50 <DIR> d-------- C:\Program Files\Lytzhgpl
2007-12-06 02:50 . 2007-12-06 02:50 <DIR> d-------- C:\Program Files\Fstmvibi
2007-12-05 22:27 . 2007-12-05 22:27 145,984 --a------ C:\WINDOWS\system32\zxcrmbrd.dll
2007-12-05 22:27 . 2007-12-05 22:27 145,984 --a------ C:\WINDOWS\system32\wccjpacx.dll
2007-12-05 19:16 . 2007-12-05 19:16 145,984 --a------ C:\WINDOWS\system32\psdmgfbr.dll
2007-12-03 22:33 . 2007-12-04 22:33 414 --ahs---- C:\WINDOWS\system32\weicqvrp.ini
2007-12-02 22:33 . 2007-12-02 22:33 354 --ahs---- C:\WINDOWS\system32\yiarkiig.ini
2007-12-01 22:30 . 2007-12-02 22:30 294 --ahs---- C:\WINDOWS\system32\gsmfcpft.ini
2007-12-01 22:27 . 2007-12-01 22:27 145,984 --a------ C:\WINDOWS\system32\xjconveq.dll
2007-12-01 06:07 . 2007-12-01 06:07 <DIR> d-------- C:\Program Files\Cfddenxf
2007-12-01 03:43 . 2007-12-01 03:43 <DIR> d-------- C:\Program Files\Evkbivxi
2007-12-01 00:56 . 2007-12-01 00:56 230 --a------ C:\WINDOWS\system32\spupdsvc.inf
2007-12-01 00:43 . 2007-12-01 00:43 34,304 --a------ C:\WINDOWS\system32\cbxvttq.dll
2007-12-01 00:42 . 2007-12-01 00:42 0 --a------ C:\WINDOWS\nsreg.dat
2007-11-29 16:24 . 2007-12-01 06:07 1,211,794 --ahs---- C:\WINDOWS\system32\mkjocfdi.ini
2007-11-29 16:22 . 2007-12-01 02:06 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Rabio
2007-11-29 16:17 . 2007-11-29 16:17 106,499 --a------ C:\WINDOWS\system32\kjdsrngq.exe
2007-11-29 16:17 . 2007-11-29 16:17 37,376 --a------ C:\WINDOWS\system32\jkkljhh.dll
2007-11-28 21:16 . 2007-08-20 05:04 459,264 -----c--- C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-11-28 21:16 . 2007-08-20 05:04 52,224 -----c--- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-11-28 21:16 . 2007-08-17 05:20 13,824 -----c--- C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-11-28 21:15 . 2007-08-20 05:04 6,058,496 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll
2007-11-28 21:15 . 2007-04-17 04:32 2,455,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2007-11-28 21:15 . 2007-03-08 00:10 991,232 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2007-11-28 21:15 . 2007-08-20 05:04 383,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-11-28 21:15 . 2007-08-20 05:04 267,776 -----c--- C:\WINDOWS\system32\dllcache\iertutil.dll
2007-11-28 21:15 . 2007-08-20 05:04 63,488 -----c--- C:\WINDOWS\system32\dllcache\icardie.dll
2007-11-24 21:28 . 2007-11-29 16:21 782,995 --ahs---- C:\WINDOWS\system32\gwcbgibh.ini
2007-11-23 21:16 . 2007-12-01 06:57 <DIR> d-------- C:\WINDOWS\system32\tnrtmwuk
2007-11-23 21:15 . 2007-11-23 21:15 <DIR> d-------- C:\Program Files\Caioygmb
2007-11-21 09:49 . 2007-11-21 09:49 <DIR> d-------- C:\Program Files\Cool
2007-11-21 09:49 . 2007-12-01 00:43 1,148,902 --a------ C:\Install
2007-11-21 09:48 . 2007-11-21 09:48 <DIR> d-------- C:\Program Files\furibuni
2007-11-21 09:45 . 2007-11-23 21:12 <DIR> d-------- C:\WINDOWS\system32\cc1
2007-11-21 09:44 . 2007-12-06 04:46 <DIR> d-------- C:\Temp
2007-11-16 12:20 . 2007-11-16 12:20 208,896 --a------ C:\WINDOWS\io43mvuiw4kj.exe
2007-11-14 21:03 . 2007-11-14 21:03 1,985 --a------ C:\WINDOWS\system32\MRT.INI

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-06 06:31 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-12-01 09:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-01 06:10 --------- d-----w C:\Program Files\Common Files\Motive
2007-12-01 05:11 --------- d-----w C:\Program Files\Verizon
2007-12-01 05:05 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-12-01 04:58 --------- d-----w C:\Documents and Settings\Cathy\Application Data\Verizon
2007-12-01 04:23 --------- d-----w C:\Program Files\LimeWire
2007-12-01 04:07 --------- d-----w C:\Program Files\AIM
2007-12-01 04:06 --------- d-----w C:\Documents and Settings\Cathy\Application Data\Aim
2007-12-01 04:05 --------- d-----w C:\Program Files\AIM+
2007-11-24 02:15 --------- d-----w C:\Program Files\lx_cats
2007-09-12 18:52 53,248 ----a-w C:\WINDOWS\hg173.exe
2007-09-12 18:50 53,248 ----a-w C:\WINDOWS\df87173.exe
2007-06-14 09:22 2,231 ----a-w C:\Program Files\folder.js
2007-04-28 19:52 439,296 ----a-w C:\Documents and Settings\Cathy\GoToAssist_phone__317_en.exe
2007-07-06 23:06 1,852,461 --sha-w C:\WINDOWS\system32\popoq.bak1
2007-07-28 10:19 1,733,995 --sha-w C:\WINDOWS\system32\popoq.bak2
2007-07-28 10:19 1,733,995 --sha-w C:\WINDOWS\system32\popoq.ini2
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{106FAA80-4364-40F8-B36B-374CEFA771B1}]
C:\WINDOWS\system32\gxguitna.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{158A95B4-1F79-3B06-78BF-0424CDB17C2E}]
2007-11-23 21:15 106496 --a------ C:\Program Files\Caioygmb\zhwznfaa.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{18418657-5D97-48C1-8B99-B61BB09498A0}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{436BB1BA-2670-E517-F753-036968A4205F}]
2007-12-06 02:39 110592 --a------ C:\Program Files\Fstmvibi\txncgbji.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{62780D18-D103-03D3-323A-01F43008B839}]
2007-12-02 07:40 98304 --a------ C:\Program Files\Lytzhgpl\mxithnbm.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7B3E22E2-BF53-4188-A964-58DB1635D7CE}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{a67a91ad-6d56-41d1-9e9c-f839c56b9409}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A95B2816-1D7E-4561-A202-68C0DE02353A}]
2007-12-05 22:27 145984 --a------ C:\WINDOWS\system32\zxcrmbrd.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AE0EA9F2-5FAB-423E-94A2-785B8C0B0152}]
C:\WINDOWS\system32\nnnkj.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B0A4F733-14FF-377B-DA2A-3AE6028F0E9E}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{C37B6161-9972-4E53-A67D-694B9AC8C7Ad}]
C:\WINDOWS\system32\gxguitna.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DFFEC2BC-97CB-404B-AFFC-7FC75937E832}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E10E2609-7880-4794-904D-A8400A73EC62}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{edd47d9a-8da8-41d5-af82-bd423772d688}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{11A69AE4-FBED-4832-A2BF-45AF82825583}"= C:\WINDOWS\system32\zxcrmbrd.dll [2007-12-05 22:27 145984]

[HKEY_CLASSES_ROOT\clsid\{11a69ae4-fbed-4832-a2bf-45af82825583}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{11A69AE4-FBED-4832-A2BF-45AF82825583}"= C:\WINDOWS\system32\zxcrmbrd.dll [2007-12-05 22:27 145984]

[HKEY_CLASSES_ROOT\clsid\{11a69ae4-fbed-4832-a2bf-45af82825583}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 19:05]
"Vfilevk"="C:\Program Files\Common Files\s?curity\?xplorer.exe" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 16:46]
"Slrb"="C:\PROGRA~1\RACLE~1\ping.exe" []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-06-25 14:30]
"Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [2003-07-17 12:50]
"TV Now"="C:\Program Files\HPQ\Notebook Utilities\TvNow.exe" [2003-01-30 09:34]
"Display Settings"="C:\Program Files\HPQ\Notebook Utilities\hptasks.exe" [2002-08-15 05:26]
"QT4HPOT"="C:\Program Files\HPQ\One-Touch\OneTouch.EXE" [2003-10-03 14:07]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2003-03-26 10:15]
"lxcymon.exe"="C:\Program Files\Lexmark 3400 Series\lxcymon.exe" [2006-03-06 12:48]
"EzPrint"="C:\Program Files\Lexmark 3400 Series\ezprint.exe" [2006-02-07 00:10]
"FaxCenterServer"="C:\Program Files\Lexmark Fax Solutions\fm3032.exe" [2006-02-02 03:11]
"LXCYCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCYtime.dll" [2006-02-24 06:54]
"VerizonServicepoint.exe"="C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe" []
"{82-2F-F1-1E-ZN}"="C:\WINDOWS\system32\kjdsrngq.exe" [2007-11-29 16:17]
"io43mvuiw4kj"="C:\WINDOWS\io43mvuiw4kj.exe" [2007-11-16 12:20]
"SpybotSnD"="C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" [2007-08-31 16:46]

C:\Documents and Settings\Cathy\Start Menu\Programs\Startup\
TA_Start.lnk - C:\WINDOWS\system32\kjdsrngq.exe [2007-11-29 16:17:34]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Kodak EasyShare software.lnk - C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe [2002-09-16 14:42:06]
KODAK Software Updater.lnk - C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe [2002-03-13 07:08:34]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\nnnkj]
C:\WINDOWS\system32\nnnkj.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\pmnmjkh]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\urqrqpn]
urqrqpn.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\winahr32]
winahr32.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\zxcrmbrd]
zxcrmbrd.dll 2007-12-05 22:27 145984 C:\WINDOWS\system32\zxcrmbrd.dll

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"CARPService"=carpserv.exe
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
"Symantec NetDriver Monitor"=C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
"SynTPLpr"=C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

R3 CALIAUD;Conexant AMC 3D Environmental Audio;C:\WINDOWS\system32\drivers\caliaud.sys
R3 CALIHALA;CALIHALA;C:\WINDOWS\system32\drivers\calihal.sys
R3 DKbFltr;Dritek HotKey Keyboard Filter Driver;C:\WINDOWS\system32\Drivers\DKbFltr.SYS
R3 DP83815;National Semiconductor Corp. DP83815/816 NDIS 5.0 Miniport Driver;C:\WINDOWS\system32\DRIVERS\DP83815.SYS
R3 lxcy_device;lxcy_device;C:\WINDOWS\system32\lxcycoms.exe -service
S3 FA312;NETGEAR FA330/FA312/FA311 Fast Ethernet Adapter Driver;C:\WINDOWS\system32\DRIVERS\FA312nd5.sys
S3 hamachi_oem;PlayLinc Adapter;C:\WINDOWS\system32\DRIVERS\gan_adapter.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a67329e0-5a18-11db-bf31-00038a000015}]
\Shell\AutoRun\command - F:\setupSNK.exe

.
Contents of the 'Scheduled Tasks' folder
"2007-12-01 01:00:00 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Theresa.job"
- C:\PROGRA~1\NORTON~1\Navw32.exe
"2007-12-06 06:32:04 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1318 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-06 06:54:46
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = C:\Program Files\HPQ\Default Settings\cpqset.exe????????4?9?1?7??????? ?deB???????????????B? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-06 7:00:31 - machine was rebooted
.
--- E O F ---

thanks again
 
Last edited by a moderator:
Thank you md usa spybot fan, all merged with original topic and Shaba informed.
 
Hi overload757

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

Open notepad and copy/paste the text in the quotebox below into it:

Code: 
File::
C:\WINDOWS\system32\zxcrmbrd.dllbox
C:\WINDOWS\system32\zxcrmbrd.dll
C:\WINDOWS\system32\wccjpacx.dll
C:\WINDOWS\system32\psdmgfbr.dll
C:\WINDOWS\system32\weicqvrp.ini
C:\WINDOWS\system32\yiarkiig.ini
C:\WINDOWS\system32\gsmfcpft.ini
C:\WINDOWS\system32\xjconveq.dll
C:\WINDOWS\system32\cbxvttq.dll
C:\WINDOWS\system32\mkjocfdi.ini
C:\WINDOWS\system32\kjdsrngq.exe
C:\WINDOWS\system32\jkkljhh.dll
C:\WINDOWS\system32\gwcbgibh.ini
C:\WINDOWS\io43mvuiw4kj.exe
C:\WINDOWS\hg173.exe
C:\WINDOWS\df87173.exe
C:\WINDOWS\system32\popoq.bak1
C:\WINDOWS\system32\popoq.bak2
C:\WINDOWS\system32\popoq.ini2
C:\Documents and Settings\Cathy\Start Menu\Programs\Startup\TA_Start.lnk 

Folder::
C:\Program Files\Qfsjjupr
C:\Program Files\Lytzhgpl
C:\Program Files\Fstmvibi
C:\Program Files\Cfddenxf
C:\Program Files\Evkbivxi
C:\Program Files\Caioygmb
C:\Program Files\Cool
C:\WINDOWS\system32\cc1
C:\Temp
C:\WINDOWS\system32\tnrtmwuk

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{106FAA80-4364-40F8-B36B-374CEFA771B1}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{158A95B4-1F79-3B06-78BF-0424CDB17C2E}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{18418657-5D97-48C1-8B99-B61BB09498A0}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{436BB1BA-2670-E517-F753-036968A4205F}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{62780D18-D103-03D3-323A-01F43008B839}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7B3E22E2-BF53-4188-A964-58DB1635D7CE}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{a67a91ad-6d56-41d1-9e9c-f839c56b9409}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A95B2816-1D7E-4561-A202-68C0DE02353A}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AE0EA9F2-5FAB-423E-94A2-785B8C0B0152}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B0A4F733-14FF-377B-DA2A-3AE6028F0E9E}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{C37B6161-9972-4E53-A67D-694B9AC8C7Ad}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DFFEC2BC-97CB-404B-AFFC-7FC75937E832}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E10E2609-7880-4794-904D-A8400A73EC62}]

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{edd47d9a-8da8-41d5-af82-bd423772d688}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{11A69AE4-FBED-4832-A2BF-45AF82825583}"=- 

[-HKEY_CLASSES_ROOT\clsid\{11a69ae4-fbed-4832-a2bf-45af82825583}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{11A69AE4-FBED-4832-A2BF-45AF82825583}"=-

[-HKEY_CLASSES_ROOT\clsid\{11a69ae4-fbed-4832-a2bf-45af82825583}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Vfilevk"=-
"Slrb"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"{82-2F-F1-1E-ZN}"=-
"io43mvuiw4kj"=-

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\nnnkj]

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\pmnmjkh]

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\urqrqpn]

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\winahr32]

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\zxcrmbrd]

Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

CFScript.gif


This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
 
Part 4

Here is the Combofix log -->

ComboFix 07-12-02.6 - Cathy 2007-12-06 19:09:26.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.165 [GMT -5:00]
Running from: C:\Documents and Settings\Cathy\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Cathy\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\Documents and Settings\Cathy\Start Menu\Programs\Startup\TA_Start.lnk
C:\WINDOWS\df87173.exe
C:\WINDOWS\hg173.exe
C:\WINDOWS\io43mvuiw4kj.exe
C:\WINDOWS\system32\cbxvttq.dll
C:\WINDOWS\system32\gsmfcpft.ini
C:\WINDOWS\system32\gwcbgibh.ini
C:\WINDOWS\system32\jkkljhh.dll
C:\WINDOWS\system32\kjdsrngq.exe
C:\WINDOWS\system32\mkjocfdi.ini
C:\WINDOWS\system32\popoq.bak1
C:\WINDOWS\system32\popoq.bak2
C:\WINDOWS\system32\popoq.ini2
C:\WINDOWS\system32\psdmgfbr.dll
C:\WINDOWS\system32\wccjpacx.dll
C:\WINDOWS\system32\weicqvrp.ini
C:\WINDOWS\system32\xjconveq.dll
C:\WINDOWS\system32\yiarkiig.ini
C:\WINDOWS\system32\zxcrmbrd.dll
C:\WINDOWS\system32\zxcrmbrd.dllbox
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Start Menu\Live Safety Center.lnk
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.lnk
C:\Documents and Settings\Cathy\Desktop\Live Safety Center.lnk
C:\Documents and Settings\Cathy\Desktop\Online Security Guide.lnk
C:\Documents and Settings\Cathy\Favorites\Online Security Guide.lnk
C:\Documents and Settings\Cathy\Start Menu\Programs\Startup\TA_Start.lnk
C:\Program Files\Caioygmb
C:\Program Files\Caioygmb\zhwznfaa.dll
C:\Program Files\Cfddenxf
C:\Program Files\Cfddenxf\vqgtchvw.dll
C:\Program Files\Cool
C:\Program Files\Cool\un_CoolSetup_15849.txt
C:\Program Files\Evkbivxi
C:\Program Files\Evkbivxi\fvmezoip.dll
C:\Program Files\folder.js\
C:\Program Files\Fstmvibi
C:\Program Files\Fstmvibi\txncgbji.dll
C:\Program Files\Lytzhgpl
C:\Program Files\Lytzhgpl\mxithnbm.dll
C:\Program Files\Qfsjjupr
C:\Program Files\Qfsjjupr\mziqpmlb.dll
C:\Temp
C:\WINDOWS\df87173.exe
C:\WINDOWS\hg173.exe
C:\WINDOWS\io43mvuiw4kj.exe
C:\WINDOWS\system32\cbxvttq.dll
C:\WINDOWS\system32\cc1
C:\WINDOWS\system32\gsmfcpft.ini
C:\WINDOWS\system32\gwcbgibh.ini
C:\WINDOWS\system32\jkkljhh.dll
C:\WINDOWS\system32\kjdsrngq.exe
C:\WINDOWS\system32\mkjocfdi.ini
C:\WINDOWS\system32\msnav32.ax
C:\WINDOWS\system32\popoq.bak1
C:\WINDOWS\system32\popoq.bak2
C:\WINDOWS\system32\popoq.ini2
C:\WINDOWS\system32\psdmgfbr.dll
C:\WINDOWS\system32\tnrtmwuk
C:\WINDOWS\system32\tnrtmwuk\bg1.gif
C:\WINDOWS\system32\tnrtmwuk\bgtop.gif
C:\WINDOWS\system32\tnrtmwuk\bottom1.gif
C:\WINDOWS\system32\tnrtmwuk\essentials.gif
C:\WINDOWS\system32\tnrtmwuk\icon1.ico
C:\WINDOWS\system32\tnrtmwuk\install1.gif
C:\WINDOWS\system32\tnrtmwuk\left1.gif
C:\WINDOWS\system32\tnrtmwuk\li.gif
C:\WINDOWS\system32\tnrtmwuk\logo.gif
C:\WINDOWS\system32\tnrtmwuk\main.htm
C:\WINDOWS\system32\tnrtmwuk\mainframe.htm
C:\WINDOWS\system32\tnrtmwuk\reinstall1.gif
C:\WINDOWS\system32\tnrtmwuk\right1.gif
C:\WINDOWS\system32\tnrtmwuk\s1.htm
C:\WINDOWS\system32\tnrtmwuk\s2.htm
C:\WINDOWS\system32\tnrtmwuk\s3.htm
C:\WINDOWS\system32\tnrtmwuk\SMTop1.gif
C:\WINDOWS\system32\tnrtmwuk\SMTop2.gif
C:\WINDOWS\system32\tnrtmwuk\SMTop3.gif
C:\WINDOWS\system32\tnrtmwuk\SMTop4.gif
C:\WINDOWS\system32\tnrtmwuk\soft1_off.gif
C:\WINDOWS\system32\tnrtmwuk\soft1_off_ext.gif
C:\WINDOWS\system32\tnrtmwuk\soft1_on.gif
C:\WINDOWS\system32\tnrtmwuk\soft1_on_ext.gif
C:\WINDOWS\system32\tnrtmwuk\soft2_off.gif
C:\WINDOWS\system32\tnrtmwuk\soft2_off_ext.gif
C:\WINDOWS\system32\tnrtmwuk\soft2_on.gif
C:\WINDOWS\system32\tnrtmwuk\soft2_on_ext.gif
C:\WINDOWS\system32\tnrtmwuk\soft3_off.gif
C:\WINDOWS\system32\tnrtmwuk\soft3_off_ext.gif
C:\WINDOWS\system32\tnrtmwuk\soft3_on.gif
C:\WINDOWS\system32\tnrtmwuk\soft3_on_ext.gif
C:\WINDOWS\system32\tnrtmwuk\softbottom_off.gif
C:\WINDOWS\system32\tnrtmwuk\softbottom_on.gif
C:\WINDOWS\system32\tnrtmwuk\softleft_off.gif
C:\WINDOWS\system32\tnrtmwuk\softleft_on.gif
C:\WINDOWS\system32\tnrtmwuk\top1.gif
C:\WINDOWS\system32\tnrtmwuk\top2.gif
C:\WINDOWS\system32\tnrtmwuk\turnoff1.gif
C:\WINDOWS\system32\tnrtmwuk\turnon1.gif
C:\WINDOWS\system32\wccjpacx.dll
C:\WINDOWS\system32\weicqvrp.ini
C:\WINDOWS\system32\xjconveq.dll
C:\WINDOWS\system32\yiarkiig.ini
C:\WINDOWS\system32\zxcrmbrd.dll
C:\WINDOWS\system32\zxcrmbrd.dllbox

.
((((((((((((((((((((((((( Files Created from 2007-11-07 to 2007-12-07 )))))))))))))))))))))))))))))))
.

2007-12-01 00:56 . 2007-12-01 00:56 230 --a------ C:\WINDOWS\system32\spupdsvc.inf
2007-12-01 00:42 . 2007-12-01 00:42 0 --a------ C:\WINDOWS\nsreg.dat
2007-11-29 16:22 . 2007-12-01 02:06 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Rabio
2007-11-28 21:16 . 2007-08-20 05:04 459,264 -----c--- C:\WINDOWS\system32\dllcache\msfeeds.dll
2007-11-28 21:16 . 2007-08-20 05:04 52,224 -----c--- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2007-11-28 21:16 . 2007-08-17 05:20 13,824 -----c--- C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-11-28 21:15 . 2007-08-20 05:04 6,058,496 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll
2007-11-28 21:15 . 2007-04-17 04:32 2,455,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2007-11-28 21:15 . 2007-03-08 00:10 991,232 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2007-11-28 21:15 . 2007-08-20 05:04 383,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2007-11-28 21:15 . 2007-08-20 05:04 267,776 -----c--- C:\WINDOWS\system32\dllcache\iertutil.dll
2007-11-28 21:15 . 2007-08-20 05:04 63,488 -----c--- C:\WINDOWS\system32\dllcache\icardie.dll
2007-11-21 09:49 . 2007-12-01 00:43 1,148,902 --a------ C:\Install
2007-11-21 09:48 . 2007-11-21 09:48 <DIR> d-------- C:\Program Files\furibuni
2007-11-14 21:03 . 2007-11-14 21:03 1,985 --a------ C:\WINDOWS\system32\MRT.INI

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-06 06:31 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-12-01 09:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-01 06:10 --------- d-----w C:\Program Files\Common Files\Motive
2007-12-01 05:11 --------- d-----w C:\Program Files\Verizon
2007-12-01 05:05 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-12-01 04:58 --------- d-----w C:\Documents and Settings\Cathy\Application Data\Verizon
2007-12-01 04:23 --------- d-----w C:\Program Files\LimeWire
2007-12-01 04:07 --------- d-----w C:\Program Files\AIM
2007-12-01 04:06 --------- d-----w C:\Documents and Settings\Cathy\Application Data\Aim
2007-12-01 04:05 --------- d-----w C:\Program Files\AIM+
2007-11-24 02:15 --------- d-----w C:\Program Files\lx_cats
2007-06-14 09:22 2,231 ----a-w C:\Program Files\folder.js
2007-04-28 19:52 439,296 ----a-w C:\Documents and Settings\Cathy\GoToAssist_phone__317_en.exe
.

((((((((((((((((((((((((((((( snapshot@2007-12-06_ 6.57.34.92 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-12-06 11:14:54 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat
+ 2007-12-06 11:59:36 53,166 ----a-w C:\WINDOWS\system32\perfc009.dat
- 2007-12-06 11:14:54 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat
+ 2007-12-06 11:59:37 380,918 ----a-w C:\WINDOWS\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 19:05]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-06-25 14:30]
"Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [2003-07-17 12:50]
"TV Now"="C:\Program Files\HPQ\Notebook Utilities\TvNow.exe" [2003-01-30 09:34]
"Display Settings"="C:\Program Files\HPQ\Notebook Utilities\hptasks.exe" [2002-08-15 05:26]
"QT4HPOT"="C:\Program Files\HPQ\One-Touch\OneTouch.EXE" [2003-10-03 14:07]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2003-03-26 10:15]
"lxcymon.exe"="C:\Program Files\Lexmark 3400 Series\lxcymon.exe" [2006-03-06 12:48]
"EzPrint"="C:\Program Files\Lexmark 3400 Series\ezprint.exe" [2006-02-07 00:10]
"FaxCenterServer"="C:\Program Files\Lexmark Fax Solutions\fm3032.exe" [2006-02-02 03:11]
"LXCYCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCYtime.dll" [2006-02-24 06:54]
"VerizonServicepoint.exe"="C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe" []

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Kodak EasyShare software.lnk - C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe [2002-09-16 14:42:06]
KODAK Software Updater.lnk - C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe [2002-03-13 07:08:34]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"CARPService"=carpserv.exe
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
"Symantec NetDriver Monitor"=C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
"SynTPLpr"=C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

R3 CALIAUD;Conexant AMC 3D Environmental Audio;C:\WINDOWS\system32\drivers\caliaud.sys
R3 CALIHALA;CALIHALA;C:\WINDOWS\system32\drivers\calihal.sys
R3 DKbFltr;Dritek HotKey Keyboard Filter Driver;C:\WINDOWS\system32\Drivers\DKbFltr.SYS
R3 DP83815;National Semiconductor Corp. DP83815/816 NDIS 5.0 Miniport Driver;C:\WINDOWS\system32\DRIVERS\DP83815.SYS
R3 lxcy_device;lxcy_device;C:\WINDOWS\system32\lxcycoms.exe -service
S3 FA312;NETGEAR FA330/FA312/FA311 Fast Ethernet Adapter Driver;C:\WINDOWS\system32\DRIVERS\FA312nd5.sys
S3 hamachi_oem;PlayLinc Adapter;C:\WINDOWS\system32\DRIVERS\gan_adapter.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a67329e0-5a18-11db-bf31-00038a000015}]
\Shell\AutoRun\command - F:\setupSNK.exe

.
Contents of the 'Scheduled Tasks' folder
"2007-12-01 01:00:00 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Theresa.job"
- C:\PROGRA~1\NORTON~1\Navw32.exeh/task:
"2007-12-06 22:32:00 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1318 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-06 19:18:20
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = C:\Program Files\HPQ\Default Settings\cpqset.exe????????4?9?1?7??????? ?deB???????????????B? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-06 19:20:09 - machine was rebooted
C:\ComboFix2.txt ... 2007-12-06 07:00
.
--- E O F ---
thanks again
 
Part 5

The new HijackThis! log is as follows.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:34:49 PM, on 12/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\WINDOWS\system32\lxcycoms.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Cathy\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=7.0unattached&bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [LXCYCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCYtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: lxcy_device - - C:\WINDOWS\system32\lxcycoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7916 bytes

Thanks so much to everyone that has helped me so far and continues to help me.
 
Hi

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    o Scan using the following Anti-Virus database:

    + Extended (If available otherwise Standard)

    o Scan Options:

    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report
 
Part6

here's the fresh HijackThis! log

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:26:40 PM, on 12/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\lxcycoms.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Cathy\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=7.0unattached&bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [LXCYCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCYtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: lxcy_device - - C:\WINDOWS\system32\lxcycoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7934 bytes
 
Part 7-2

sorry... the text file is too big to fit in the post, and too large to set as an attachment either... what would you like me to do to get you to see it? thanks again to everyone that's helping me out with this infection
 
Hi

First you can try to edit out all lines with "object locked skipped".

If still no go, please upload it to eg. rapidshare and post back link here :)
 
Hi

Empty these folders:

C:\qoobox\Quarantine\
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\

Delete these:

C:\WINDOWS\system32\ahcnmtvl.exe
C:\WINDOWS\system32\asbatpcw.exe
C:\WINDOWS\system32\comca.1
C:\WINDOWS\system32\cxmlwuip.exe
C:\WINDOWS\system32\drivers\amgceajw.sys
C:\WINDOWS\system32\ehoeiajg.exe
C:\WINDOWS\system32\gpqmvtei.exe
C:\WINDOWS\system32\hhsoojeh.exe
C:\WINDOWS\system32\hivpdusi.exe
C:\WINDOWS\system32\iesooiht.exe
C:\WINDOWS\system32\jqaobtxb.exe
C:\WINDOWS\system32\kfrjriet.exe
C:\WINDOWS\system32\kpgdpixy.exe
C:\WINDOWS\system32\loyabdhj.exe
C:\WINDOWS\system32\lsppqpyc.exe
C:\WINDOWS\system32\mshmchhs.exe
C:\WINDOWS\system32\mubiiehf.exe
C:\WINDOWS\system32\oecgoluv.exe
C:\WINDOWS\system32\pceiqphd.exe
C:\WINDOWS\system32\qdxmaqmy.exe
C:\WINDOWS\system32\ribpkevv.exe
C:\WINDOWS\system32\rqlecsel.exe
C:\WINDOWS\system32\tbsfedat.exe
C:\WINDOWS\system32\tuyltfau.exe

Empty Recycle Bin

Re-scan with kaspersky.

Post:

- a fresh HijackThis log
- kaspersky report
 
The Threat Continues

here is the fresh hijackthis log, and the kapersky log is located at http://rapidshare.com/files/75678867/Kapersky.txt.html

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 3:11:58 PM, on 12/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\lxcycoms.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Cathy\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=7.0unattached&bm=ho_central
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [lxcymon.exe] "C:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [LXCYCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCYtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [VerizonServicepoint.exe] C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: lxcy_device - - C:\WINDOWS\system32\lxcycoms.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7935 bytes
 
Hi

Delete this:

C:\WINDOWS\system32\xorxialb.exe

Empty Recycle Bin.

All other viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?
 
The End?

thanks so much, i don't think there are any other problems other than the system restore thing. I have a question though... are there any free sites where i can learn the knowledge that you have proven to have so I can resolve these problems on my own in the future?

Thanks once again for all your help :)
 
Hi

"I have a question though... are there any free sites where i can learn the knowledge that you have proven to have so I can resolve these problems on my own in the future?"

Well there are HijackThis schools. One school is
here

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 3 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u3...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.
Click to expand...
Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
  4. Do the same for each Viewpoint component.

Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnerable for infections.
Please download the newest version here:
http://www.adobe.com/products/acrob...used=0&esdcanhandle=0&hasjavascript=1&dlm=nos

Install it, then go to Add/Remove Programs and remove any older versions that may remain.

Next we remove all used tools.

Please download OTMoveIt and save it to desktop.
  • Double-click OTMoveIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware 2007 to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
 
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