Another Virtumonde/Virtumonde.sci victim

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sasms2

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This computer has been running very slowly for a long time with very high computer usage, even after a big RAM boost.

I put windows in safemode and ran Spybot S&D in advanced mode. It came up with Virtumonde and Virtumond.sci and said it fixed the problems, but the computer is still behaving the same way. Since there doesn't seem to be a catch-all way to fix this problem (judging by the many other threads I've seen of people wrestling with this malware), I'd appreciate some help :)

Here is the HJT log. Thank you in advance!
---

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:46:42 AM, on 12/2/2003
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\Muiltmedia keyboard utility\1.1\KbdAp32A.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1190601863968
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://66.255.127.85/AxisCamControl.ocx
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 10310 bytes
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

You must have read and followed the "Before you Post" instructions, there are no excuses for not following the directions.

Not a lot showing in the HJT log, we will take a look but I am wondering about CA Internet Security Suite, that appears to be a hugh program. Is it possible the computer started slowing after that was installed?

Let's look for Virtumonde starting like this:

1) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

2) A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from here:

Link 1

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

3) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks
 
I will look into replacing the CA Security Suite with AVG or Avast! if there's nothing wrong here related to malware.

Thanks!

COMBOFIX LOG:
ComboFix 09-04-15.08 - Lynn Wickes 04/15/2009 13:13.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1526 [GMT -4:00]
Running from: c:\documents and settings\Lynn Wickes\Desktop\ComboFix.exe
AV: CA Anti-Virus *On-access scanning disabled* (Updated)
FW: CA Personal Firewall *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\fad.sys

.
((((((((((((((((((((((((( Files Created from 2009-03-15 to 2009-04-15 )))))))))))))))))))))))))))))))
.

2009-04-15 17:02 . 2009-04-15 17:02 -------- d-----w c:\documents and settings\Lynn Wickes\Local Settings\Application Data\Mozilla
2009-04-14 22:43 . 2009-04-15 02:56 64 ----a-w c:\windows\system32\drivers\kmxcfg.u2k7
2009-04-14 22:43 . 2009-04-15 02:56 64 ----a-w c:\windows\system32\drivers\kmxcfg.u2k6
2009-04-14 22:43 . 2009-04-15 02:56 64 ----a-w c:\windows\system32\drivers\kmxcfg.u2k5
2009-04-14 22:43 . 2009-04-15 02:56 64 ----a-w c:\windows\system32\drivers\kmxcfg.u2k4
2009-04-14 22:43 . 2009-04-15 02:56 64 ----a-w c:\windows\system32\drivers\kmxcfg.u2k3
2009-04-14 22:43 . 2009-04-15 02:56 64 ----a-w c:\windows\system32\drivers\kmxcfg.u2k2
2009-04-14 22:43 . 2009-04-15 02:56 64 ----a-w c:\windows\system32\drivers\kmxcfg.u2k1
2009-04-14 22:43 . 2009-04-15 02:56 44474 ----a-w c:\windows\system32\drivers\kmxcfg.u2k0
2009-04-14 21:14 . 2009-04-14 21:14 880560 ----a-w c:\windows\system32\drivers\vetefile.sys
2009-04-14 21:14 . 2009-04-14 21:14 108368 ----a-w c:\windows\system32\drivers\veteboot.sys
2009-04-14 21:12 . 2007-08-20 17:38 32264 ----a-w c:\windows\system32\drivers\vetmonnt.sys
2009-04-14 21:12 . 2007-08-20 17:38 21512 ----a-w c:\windows\system32\drivers\vetfddnt.sys
2009-04-14 21:12 . 2007-08-20 17:38 26376 ----a-w c:\windows\system32\drivers\vet-filt.sys
2009-04-14 21:12 . 2007-08-20 17:38 21128 ----a-w c:\windows\system32\drivers\vet-rec.sys
2009-04-14 21:12 . 2007-08-20 17:37 75016 ----a-w c:\windows\system32\isafprod.dll
2009-04-14 21:12 . 2007-08-20 17:37 99592 ----a-w c:\windows\system32\isafeif.dll
2009-04-14 21:12 . 2007-08-20 17:26 79424 ----a-w c:\windows\system32\vetredir.dll
2009-04-14 21:12 . 2009-04-14 21:12 -------- d-----w c:\program files\Common Files\Scanner
2009-04-14 21:11 . 2009-04-14 21:12 -------- d-----w c:\program files\CA

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-15 17:16 . 2003-12-02 06:07 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\DNA
2009-04-15 17:07 . 2004-01-14 23:06 103264 -c--a-w c:\documents and settings\Lynn Wickes\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-04-15 16:06 . 2003-12-02 06:07 -------- d-----w c:\program files\DNA
2009-04-15 01:31 . 2004-01-21 00:54 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\Canon
2009-04-14 21:21 . 2007-02-23 19:05 -------- d-----w c:\documents and settings\All Users\Application Data\CA
2009-04-14 21:19 . 2007-09-08 18:37 23872 ----a-w C:\caisslog.txt
2009-04-14 21:12 . 2007-09-08 18:43 35023 ----a-w C:\caavsetupLog.txt
2009-04-14 20:06 . 2008-11-18 02:46 -------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-04-13 17:44 . 2007-09-24 03:14 -------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-04-13 17:39 . 2007-09-24 03:14 -------- d-----w c:\program files\Spybot - Search & Destroy
2009-04-13 16:26 . 2008-12-13 17:40 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\Skype
2009-04-12 22:51 . 2008-12-13 18:20 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\skypePM
2009-04-12 18:32 . 2008-04-04 23:35 -------- d-----w c:\program files\palmOne
2009-04-12 18:32 . 2008-04-02 00:54 482582 ----a-w C:\HuskyInstallerLog.txt
2009-04-12 18:29 . 2007-12-22 21:36 -------- d-----w c:\program files\MyHeritage
2009-03-02 17:03 . 2009-03-02 17:03 -------- d-----w c:\program files\Frontier Pages - Rochester 2008
2009-03-01 19:46 . 2009-03-01 19:40 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\Roxio
2009-03-01 19:40 . 2009-03-01 19:40 -------- d-----w c:\documents and settings\LocalService\Application Data\Roxio
2009-03-01 19:04 . 2009-03-01 19:03 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\U3
2009-02-21 02:32 . 2008-04-01 23:25 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\InstallShield
2009-02-21 02:30 . 2009-02-14 01:47 -------- d-----w c:\program files\Common Files\Roxio Shared
2009-02-21 02:27 . 2009-02-21 02:25 -------- d-----w c:\program files\Roxio
2009-02-21 02:25 . 2009-02-14 01:47 -------- d-----w c:\documents and settings\All Users\Application Data\Roxio
2009-02-21 02:25 . 2009-02-21 02:25 -------- d-----w c:\program files\Common Files\Sonic Shared
2009-02-21 01:51 . 2009-02-14 01:30 -------- d-----w c:\program files\Common Files\Research In Motion
2009-02-15 03:25 . 2009-02-14 02:29 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\Research In Motion
2009-02-15 03:19 . 2009-02-14 01:30 -------- d-----w c:\program files\Research In Motion
2009-02-15 02:50 . 2005-07-20 20:47 -------- d-----w c:\program files\Google
2009-02-14 18:16 . 2009-02-14 18:16 -------- d-----w c:\documents and settings\Lynn Wickes\Application Data\Blackberry Desktop
2009-02-09 11:13 . 2008-10-16 17:15 1846784 ------w c:\windows\SYSTEM32\DLLCACHE\win32k.sys
2009-02-09 11:13 . 2002-08-29 11:00 1846784 ----a-w c:\windows\SYSTEM32\win32k.sys
2009-01-31 02:50 . 2003-10-14 19:04 53248 ----a-w c:\windows\PalmDevC.dll
2009-01-17 02:35 . 2006-05-19 15:08 3594752 ----a-w c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
2007-09-24 01:51 . 2007-09-24 01:51 60968 -c--a-w c:\documents and settings\Lynn Wickes\GoToAssistDownloadHelper.exe
2004-08-23 00:41 . 2004-08-23 00:41 134 -c--a-w c:\documents and settings\Lynn Wickes\Local Settings\Application Data\fusioncache.dat
2004-01-11 14:35 . 2003-12-02 04:18 40080 ----a-w c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2003-12-02 05:01 . 2003-12-02 04:02 256 ----a-w c:\documents and settings\Lynn Wickes\pool.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-11-18 39408]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe" [2003-12-02 321344]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2003-08-27 204800]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-06-22 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-22 126976]
"FLMOFFICE4DMOUSE"="c:\program files\Browser Mouse\mouse32a.exe" [2005-06-17 360448]
"FLMK08KB"="c:\program files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE" [2005-06-17 207360]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2003-08-06 114741]
"cctray"="c:\program files\CA\CA Internet Security Suite\cctray\cctray.exe" [2009-04-14 177392]
"QOELOADER"="c:\program files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" [2009-04-14 14088]
"CAVRID"="c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-08-20 230664]
"cafwc"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [2009-04-14 1193200]
"capfasem"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [2009-04-14 173296]
"capfupgrade"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2009-04-14 259312]

c:\documents and settings\Lynn Wickes\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2007-09-24 01:52 10792 ----a-w c:\program files\Citrix\GoToAssist\480\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
2008-05-02 06:42 72208 ----a-w c:\program files\common files\logitech\bluetooth\LBTWLgn.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
2007-05-18 17:30 79368 ----a-w c:\windows\SYSTEM32\UmxWNP.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Desktop Manager.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Desktop Manager.lnk
backup=c:\windows\pss\Desktop Manager.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BlackBerryAutoUpdate]
2008-11-04 17:09 615696 ----a-w c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
2007-08-30 15:50 205480 ----a-w c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2006-02-08 19:03 278528 -c--a-w c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LDM]
2007-03-30 21:19 67128 ----a-w c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]
2003-06-18 18:00 200704 -c--a-w c:\program files\Microsoft Money\System\mnyexpr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2006-02-18 18:06 155648 ----a-w c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RIMDeviceManager]
2008-08-01 04:31 1422608 ----a-w c:\program files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
2008-09-19 15:37 236016 ----a-w c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2008-11-07 19:31 21633320 ----a-r c:\program files\Skype\Phone\Skype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StorageGuard]
2003-02-13 07:01 155648 -c--a-w c:\program files\Common Files\Sonic\Update Manager\sgtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-11-18 02:47 39408 ----a-w c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2008-03-23 22:42 185896 ----a-w c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
2003-08-29 08:59 122880 -c--a-w c:\windows\BCMSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Kernel and Hardware Abstraction Layer]
2008-02-29 07:12 76304 ----a-w c:\windows\KHALMNPR.Exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\KODAK\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\DNA\\btdna.exe"=
"c:\\Program Files\\BitTorrent\\bittorrent.exe"=

R3 VisorUsb;Handspring USB; [x]
R3 vvbususb;Efficient Networks USB Virtual Bus driver; [x]
S0 KmxStart;KmxStart;c:\windows\System32\DRIVERS\kmxstart.sys [2008-06-24 93712]
S1 KmxAgent;KmxAgent;c:\windows\system32\DRIVERS\kmxagent.sys [2008-06-24 63504]
S1 KmxFile;KmxFile;c:\windows\system32\DRIVERS\KmxFile.sys [2008-06-24 45584]
S1 KmxFw;KmxFw;c:\windows\system32\DRIVERS\kmxfw.sys [2008-06-24 115216]
S2 KmxCF;KmxCF;c:\windows\system32\DRIVERS\KmxCF.sys [2008-06-24 134648]
S2 KmxSbx;KmxSbx;c:\windows\system32\DRIVERS\KmxSbx.sys [2008-06-24 66576]
S2 LBeepKE;LBeepKE;c:\windows\system32\Drivers\LBeepKE.sys [2006-05-25 3712]
S2 UmxAgent;HIPS Event Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [2007-10-18 1010192]
S2 UmxCfg;HIPS Configuration Interpreter;c:\program files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [2007-10-18 801296]
S2 UmxPol;HIPS Policy Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxPol.exe [2008-06-24 281104]
S3 KmxCfg;KmxCfg;c:\windows\system32\DRIVERS\kmxcfg.sys [2008-06-24 88816]
S3 PPCtlPriv;PPCtlPriv;c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe [2007-08-17 189704]


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{4e5c97c6-0693-11de-b6e1-000d565f175d}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-04-14 c:\windows\Tasks\CAAntiSpywareScan_Daily as Lynn Wickes at 1 12 PM.job
- c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe [2007-08-17 01:10]

2009-04-15 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-11-18 19:36]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Sonic RecordNow! - (no file)
MSConfigStartUp-A00F1A222F - c:\docume~1\LYNNWI~1\LOCALS~1\Temp\_A00F1A222F.exe
MSConfigStartUp-HotSync - c:\program files\PalmSource\Desktop\HotSync.exe
MSConfigStartUp-Zone Labs Client - c:\program files\Zone Labs\ZoneAlarm\zlclient.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = localhost
LSP: c:\windows\system32\VetRedir.dll
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
FF - ProfilePath - c:\documents and settings\Lynn Wickes\Application Data\Mozilla\Firefox\Profiles\she5518p.default\
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava11.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava12.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava13.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava14.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJava32.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPJPI142.dll
FF - plugin: c:\program files\Java\j2re1.4.2\bin\NPOJI610.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-15 13:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1252)
c:\program files\Citrix\GoToAssist\480\G2AWinLogon.dll
c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
c:\windows\system32\UmxWnp.Dll
c:\program files\common files\logitech\bluetooth\LBTServ.dll
c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll
c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll
c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll

- - - - - - - > 'lsass.exe'(1460)
c:\windows\system32\VetRedir.dll
c:\windows\system32\ISafeIf.dll
.
Completion time: 2009-04-15 13:27
ComboFix-quarantined-files.txt 2009-04-15 17:27

Pre-Run: 17,978,601,472 bytes free
Post-Run: 18,240,602,112 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

234 --- E O F --- 2009-03-13 23:58


HJT LOG:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:32:31 PM, on 4/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Muiltmedia keyboard utility\1.1\KbdAp32A.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1190601863968
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://66.255.127.85/AxisCamControl.ocx
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 10166 bytes


UNINSTALL LOG:
Adobe Acrobat 4.0
Adobe Flash Player 10 ActiveX
Adobe Photoshop 5.0 Limited Edition
Amazon MP3 Downloader 1.0.3
ArcSoft PhotoBase
ArcSoft PhotoStudio 2000
AvantGo Client
BCM V.92 56K Modem
BlackBerry Desktop Software 4.7
BlackBerry Desktop Software 4.7
BlackBerry® Media Sync
Broadcom Management Programs
Browser Mouse
CA Internet Security Suite
Caere Scan Manager 5.1
Canon i850
Canon ScanGear Toolbox CS 2.2
CCHelp
CCScore
CDDRV_Installer
Critical Update for Windows Media Player 11 (KB959772)
Dell Digital Jukebox Driver
Dell Media Experience
Dell Solution Center
Dell Support 5.0.0 (766)
DellConnect
Documents To Go
DS21Patch
ERUNT 1.1j
ESSAdpt
ESSANUP
ESSBrwr
ESSCAM
ESSCDBK
ESScore
ESSEMAIL
ESSgui
ESShelp
ESSini
ESSPCD
ESSSONIC
ESSvpaht
ESSvpot
Google Earth
Google Toolbar for Internet Explorer
Google Updater
GoToAssist 8.0.0.480
HijackThis 2.0.2
HLPIndex
HLPRFO
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Extreme Graphics Driver
Internet Explorer Default Page
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2
KhalInstallWrapper
Kodak EasyShare software
Kodak Memory Albums
KSU
Learn2 Player (Uninstall Only)
Logitech Desktop Messenger
Logitech SetPoint
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Small Business
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Modem Helper
Mozilla Firefox (3.0.8)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Muiltmedia keyboard utility 1.1
MyHeritage Family Tree Builder
Notifier
OfotoXMI
OTtBP
OTtBPSDK
palmOne
PCDADDIN
PCDHELP
PCDLNCH
Phone Link Updater
powerOne Personal v2.1.1 for Handhelds
QuickTime
RealPlayer
Roxio Media Manager
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
SFR
SFR2
Shockwave
Skype™ 3.8
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Spybot - Search & Destroy
TWC Customer Controls
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
USB Driver
Viewpoint Media Player
ViewSonic Monitor Drivers
VPRINTOL
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinZip
WordPerfect Office 11
 
C:\Program Files\DNA <<< this is a p2p program, uninstall it:
http://www.pcpitstop.com/libraries/process/i/btdna.exe.html
http://forums.spybot.info/showthread.php?t=282
If your helper detects the presence of such programs on your computer he/she will ask you to remove them. Help will be withdrawn should you not agree to their removal.
Click to expand...

Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 10 ActiveX
Adobe recommends all users of Adobe Flash Player 10.0.12.36 and earlier versions upgrade to the newest version 10.0.22.87
http://www.adobe.com/support/security/bulletins/apsb09-01.html

Java 2 Runtime Environment, SE v1.4.2 <<< very old, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2
Be aware of this information so you can opt out of anything you do not want.
Microsoft Does MSN Toolbar Distribution Deal With Java:
http://searchengineland.com/microsoft-does-msn-toolbar-distribution-deal-with-java-15413.php
http://raproducts.org/ <<< this tool will help if you have trouble uninstalling that old version.

Logitech Desktop Messenger <<< gets installed along with another Logitech program because the EULA agreement is not read. Unless you know what it is and use it, it is a resource waster and can be removed in Add Remove programs.

Spybot - Search & Destroy <<< Please be sure Spybot S&D is up to date and fully immunized.
http://www.safer-networking.org/en/
http://www.safer-networking.org/en/news/2008-07-08.html
http://www.safer-networking.org/en/faq/index.html
http://www.safer-networking.org/en/tutorial/index.html

Viewpoint Media Player <<< For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546
http://vil.nai.com/vil/content/v_137262.htm

Proceed carefully and in the posted order:

Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Right click Start > Explore and navigate to these files/folders and delete them if there.

C:\Program Files\DNA <<< delete that folder and any contents

Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://www.techsupportteam.org/forum/tutorials/2282-malwarebytes-anti-malware-mbam.html

How is the computer running now?

Thanks
 
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