Anti-Malware Programs Freeze

Ok well I ran each scan individually and did not run across any problems. So I did a full scan and the computer froze at 17706/32232: keenvalue.euniverse.myfreecursors I did the tracks.uti scan and it said "congratulations no immediate threats were found" but then it said below that 51 problems found. This is what I got:

Cache: 1 entry
Cookie: 1 entry
Internet Explorer: 5 entries
Log: 22 entries
MS Direct Draw: 1 entry
MS Media Player: 4 entries
MS Search Assistant: 1 entry
Windows Explorer: 5 entries
Windows Media sbk: 9 entries
Windows Open With: 1 entry
Windows: 1 entry

I did not click to fix any of these problems found, I didnt know if that was okay or not. Although I did print out all of the results.
 
Unless Spybot is identifying some piece of malware/spyware, I really don't care what the results are other then freeze or finish, basically pass/fail. I also don't want to confuse things with tracks, which I don't believe is the problem here, unless you can get it to freeze in the tracks scan itself.

I am assuming here that you've left it for at least a few minutes when it freezes to make sure it really is frozen and just not slow? I can't recall if you ever left it long enough to find out, so let me know when you post again.

What I'd like you to try next will sound strange, and it is. This is for testing purposes only and should be reversed once testing is completed.
  • Open either Windows Explorer or My Computer
  • Browse to the 'C:\Program Files\Spybot - Search & Destroy\Includes' folder
  • Right click on the Spybots.sbi file and make a copy by dragging it to a white part of the box
  • When you let go of the file click 'Copy Here'
  • Make a couple more of these copies of Spybots.sbi the same way
  • Start (or close and restart) Spybot S&D and go to the File Sets screen
  • Check all of the [Copy of] Spybots.sbi boxes and uncheck all other filenames
Run a scan and report what happens, including the information as usual if it freezes.

You can just uncheck the copies after the test and leave them to delete later in case we want them again.
 
Well I don't see spybots.sbi so i assume you mean spybots spyware include file? If so, the scan went fine, no threats nor did it freeze. And yes I do leave it for a few minutes after it freezes and it doesnt do anything, I cant do anything. Should I just fix the problems then that the tracks found?
 
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Well, that wasn't exactly what I expected, but it's why were doing a complete set of tests rather then just skipping to an assumed conclusion.

Tracks; do you know what they really are? All of the lists of filenames when you click Open in programs like your word processor, the list of sites visited when you start typing in the IE Address Bar, the list in the Start Menu, Run box and even the Recent Documents list. Also, any passwords you've told IE to remember. Do you really want to clear all of these things?

These aren't really 'bad', just things you may not want others to know. Up to you, but I've never used it myself. Oh, and it also clears all cookies if you haven't gone into Advanced Mode, Settings, Ignore Cookies, and told it which ones to save. If you've told web sites to remember things like a username, or what color or font you prefer, they're usually stored in these cookies.

Right now I'd like to confirm all your Spybot and other files are up to date. Please do the following to get the portions of a full report that will show this.

Just run another scan that will complete since a successful scan is all that's needed, we don't really care what the resilts are. Then, right-click in the results screen and select 'Save full report to file...' and save it where you can easily find it. Open the file itself by double clicking and copy everything from the beginning up to the 'Startup entries list' section heading, but not the start-ups themselves. Paste this into your next post.
 
Here they are, as for the updates, everything is currently up to date. This was scanned with just copyofspybots.sbi


--- Search result list ---
Congratulations!: No immediate threats were found. ()



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-12-03 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2005-05-31 advcheck.dll (1.0.2.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2005-05-31 Tools.dll (2.0.0.2)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2005-12-09 Includes\Cookies.sbi
2005-12-02 Includes\Copy (2) of Spybots.sbi
2005-12-02 Includes\Copy (3) of Spybots.sbi
2005-12-02 Includes\Copy (4) of Spybots.sbi
2005-12-02 Includes\Copy of Spybots.sbi (*)
2005-12-09 Includes\Dialer.sbi
2005-12-09 Includes\Hijackers.sbi
2005-12-09 Includes\Keyloggers.sbi
2005-12-09 Includes\Malware.sbi
2005-12-09 Includes\PUPS.sbi
2005-12-09 Includes\Revision.sbi
2005-12-09 Includes\Security.sbi
2005-12-09 Includes\Spybots.sbi
2005-02-17 Includes\Tracks.uti
2005-12-09 Includes\Trojans.sbi



--- System information ---
Windows XP (Build: 2600) Service Pack 2
/ .NETFramework / 1.1: Microsoft .NET Framework 1.1 Hotfix (KB886903)
/ .NETFramework / 1.1: Microsoft .NET Framework 1.1 Service Pack 1 (KB867460)
/ Windows XP / SP2: Windows XP Service Pack 2
/ Windows XP / SP3: Windows XP Hotfix - KB873339
/ Windows XP / SP3: Windows XP Hotfix - KB885250
/ Windows XP / SP3: Windows XP Hotfix - KB885835
/ Windows XP / SP3: Windows XP Hotfix - KB885836
/ Windows XP / SP3: Windows XP Hotfix - KB885855
/ Windows XP / SP3: Windows XP Hotfix - KB886185
/ Windows XP / SP3: Windows XP Hotfix - KB887472
/ Windows XP / SP3: Windows XP Hotfix - KB887742
/ Windows XP / SP3: Windows XP Hotfix - KB887797
/ Windows XP / SP3: Windows XP Hotfix - KB888113
/ Windows XP / SP3: Windows XP Hotfix - KB888302
/ Windows XP / SP3: Security Update for Windows XP (KB890046)
/ Windows XP / SP3: Windows XP Hotfix - KB890859
/ Windows XP / SP3: Windows XP Hotfix - KB891781
/ Windows XP / SP3: Security Update for Windows XP (KB893066)
/ Windows XP / SP3: Security Update for Windows XP (KB893756)
/ Windows XP / SP3: Windows Installer 3.1 (KB893803)
/ Windows XP / SP3: Update for Windows XP (KB894391)
/ Windows XP / SP3: Hotfix for Windows XP (KB896344)
/ Windows XP / SP3: Security Update for Windows XP (KB896358)
/ Windows XP / SP3: Security Update for Windows XP (KB896422)
/ Windows XP / SP3: Security Update for Windows XP (KB896423)
/ Windows XP / SP3: Security Update for Windows XP (KB896424)
/ Windows XP / SP3: Security Update for Windows XP (KB896428)
/ Windows XP / SP3: Security Update for Windows XP (KB896688)
/ Windows XP / SP3: Update for Windows XP (KB898461)
/ Windows XP / SP3: Security Update for Windows XP (KB899587)
/ Windows XP / SP3: Security Update for Windows XP (KB899591)
/ Windows XP / SP3: Security Update for Windows XP (KB900725)
/ Windows XP / SP3: Update for Windows XP (KB900930)
/ Windows XP / SP3: Security Update for Windows XP (KB901017)
/ Windows XP / SP3: Security Update for Windows XP (KB901214)
/ Windows XP / SP3: Security Update for Windows XP (KB902400)
/ Windows XP / SP3: Security Update for Windows XP (KB904706)
/ Windows XP / SP3: Security Update for Windows XP (KB905414)
/ Windows XP / SP3: Security Update for Windows XP (KB905749)
 
Hi KMunzta

Try this please, close SpyBot if open then delete the contents of the Includes folder, 'C:\Program Files\Spybot - Search & Destroy\Includes' folder
Run SpyBot check for updates, get them all, then check for problems with spyware only checked, any problems ? do a check with just the tracts selected then one with all checks and let us know what happens.
 
I've done as you suggested. There were no problems running just the spyware check, but it wouldn't let me do just the tracks by itself. When I did the scan with both of them checked it found 9 log errors. No freezing at this point.
 
KMunzta

All i can think to suggest is to use a program such as System Security Suite.
then run vairious combinations of check with SSD to see if that helped
http://www.igorshpak.net/
If that site is unavailable use this link please
http://forums.subratam.org/index.php?act=Attach&type=post&id=25013
Extract it from the zip file and run setup.exe
after the install you can delete setup.exe and the downloaded zip file
Start the program Check all the boxes under the 'Items to Clear' (clear cookies to) tab and click
'Clear Selected Items'. You will be prompted to reboot, do so.
 
This topic will be archived.
If you need it re-opened please send a message to myself or Lonny with a link to this thread.
 
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