My daughters laptop did not have Spybot, but I have just installed it and it has got rid of most of the Trojan/malware - forgive me if I get phrases wrong I am a novice!!.
What remains are 6 items which even if I follow back to the source I am unable to remove manually, nor is Spybot, from the computer. The first 3 all have same address with different endings and are all Registry keys, under the heading in Spybot of "Adware Alert" and they are:
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DisabledRun
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DisabledUninstall
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DisabledBHO
Under the heading in Spybot of "AntiSpywareBOT" the registry key is:
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Programme Files\AntiSpywareBot\
and the remaining 2 are Directories and their addresses are:
C:\ProgrammeData\Microsoft\Windows\Start Menu\Programmes\AntiSpywareBot\
C:\Programme Files\AntiSpywareBot\
I have run Spybot a number of times but am unable to delete as not an administrator, although registered in Users as one.
No idea what to do next all assistance gratefully received.
Many thanks
What remains are 6 items which even if I follow back to the source I am unable to remove manually, nor is Spybot, from the computer. The first 3 all have same address with different endings and are all Registry keys, under the heading in Spybot of "Adware Alert" and they are:
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DisabledRun
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DisabledUninstall
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DisabledBHO
Under the heading in Spybot of "AntiSpywareBOT" the registry key is:
HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Programme Files\AntiSpywareBot\
and the remaining 2 are Directories and their addresses are:
C:\ProgrammeData\Microsoft\Windows\Start Menu\Programmes\AntiSpywareBot\
C:\Programme Files\AntiSpywareBot\
I have run Spybot a number of times but am unable to delete as not an administrator, although registered in Users as one.
No idea what to do next all assistance gratefully received.
Many thanks
