Tea,
First, the OS disc is not actually mine. My father borrrowed it from a friend of his, whom I believe still has it. I'm certain this friend would lend it to me if I asked. I do have an XP OS disc, and my father has mentioned using that to replace the Windows 2000 that's on the problematic computer.
Second, I downloaded Combofix and tried to run it. However, a few seconds after the Combix window opened, I received a message saying "Combofix cannot run in Safe Mode."
Third, I do not have an anti-virus on the computer itself, but it is connected to the internet through a router, which does have an anti-virus.
As for the internet, I can actually connetct to it in safe mode (I'm typing this post on the problematic computer). This requires a special setting called "Safe Mode with Networking", which I was not aware of until this afternoon. I'm sorry that I didn't know of it sooner. I'm not sure how much I can do on the internet with this setting, but I'm willing to try any suggestions you might have.
Finally, I haven't noticed any error messages while the computer has been booting, though I certainly have been looking for them. It seems to work fine until the point I mentioned before.
I'm really sorry for not noticing the "Safe Mode with Networking" option before, and I understand if you're upset. Once again, I don't expect any more help from you--I believe I've already taken too much of your time. If you no longer want to assist me, I won't blame you. However, if you are still willing to help, I'll do my best to follow your instructions.
Sincere thanks,
JDL
First, the OS disc is not actually mine. My father borrrowed it from a friend of his, whom I believe still has it. I'm certain this friend would lend it to me if I asked. I do have an XP OS disc, and my father has mentioned using that to replace the Windows 2000 that's on the problematic computer.
Second, I downloaded Combofix and tried to run it. However, a few seconds after the Combix window opened, I received a message saying "Combofix cannot run in Safe Mode."
Third, I do not have an anti-virus on the computer itself, but it is connected to the internet through a router, which does have an anti-virus.
As for the internet, I can actually connetct to it in safe mode (I'm typing this post on the problematic computer). This requires a special setting called "Safe Mode with Networking", which I was not aware of until this afternoon. I'm sorry that I didn't know of it sooner. I'm not sure how much I can do on the internet with this setting, but I'm willing to try any suggestions you might have.
Finally, I haven't noticed any error messages while the computer has been booting, though I certainly have been looking for them. It seems to work fine until the point I mentioned before.
I'm really sorry for not noticing the "Safe Mode with Networking" option before, and I understand if you're upset. Once again, I don't expect any more help from you--I believe I've already taken too much of your time. If you no longer want to assist me, I won't blame you. However, if you are still willing to help, I'll do my best to follow your instructions.
Sincere thanks,
JDL
Let's get an AV on your computer since you're online now.
