Babylon woes

L

likaleica

New member
I'm a newbie and not very computer savvy so unfortunately cannot follow the instructions for removing the Babylon toolbar which is driving me completely NUTS ! Any help would be enormously well received here in London England !
I'm running Windows 7 Home Premium and Firefox on a Toshiba Satellite C670D laptop.
Tried to uninstal Babylon via control panel - no luck. So downloaded
Spybot S&D - which identifies Babylon toolbar - but then tells me I am not an administrator so cannot remove the programe. When I go into control panel toi check - I AM the administrator - though I cancelled my password and then re-entered one to make sure it was not corrupted in any way. Still Spybot tells me I AM NOT !! Is Babylon screwing this as well ???
Your instructions about using Windows Explorer to identify certain files completely lost me - I don't know what windows explorer is or where to find it and I need to know EXACTLY what to type in where I am afraid ! Do hope you can give me step by step instructions to free me from the insidious Babylon !!!!
 
Last edited by a moderator:
Hello likaleica :welcome:
likaleica said:
Spybot S&D - which identifies Babylon toolbar - but then tells me I am not an administrator so cannot remove the programe. When I go into control panel toi check - I AM the administrator - though I cancelled my password and then re-entered one to make sure it was not corrupted in any way. Still Spybot tells me I AM NOT !! Is Babylon screwing this as well ???
Click to expand...

Please see: Run as Administrator

On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:

  1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
  2. Choose Run as administrator from the context menu.
Click to expand...
:)

To post in the Malware Removal Forum please see this FAQ "BEFORE You POST"(Please read this Procedure Before Requesting Assistance)

Cheers,
 
Babylon woes continue !

Thanks for the advice. Unfortunately even "run as adminstrator" does not allow Spybot to fix the Babylon problem. After the Spybot search I get an error message again saying I am not an administrator and that the detected programme may be running (in memory). This Babylon is pretty detemined niot to be deleted isn't it ? Does anyone know where i can go from here please ?
 
Hi Tashi -I will post in the malware removal section as you suggest and have read the FAQ -but I am having issues downloading dds. When I try to run the program, what claims to be my Kaspersky (though looks strange) pops up and says "dds does squat.", that it is a 6 month old program and fewer than 1000 Kaspersky users have downloaded it. I therefore blocked the download. I read in another babylon post on here that certain maleware/viruses can block the download of DDS....is this what is happening? Would be grateful for advice and a link to the best source of dds please.
 
Hello likaleica,
likaleica said:
When I try to run the program, what claims to be my Kaspersky (though looks strange) pops up and says "dds does squat.", that it is a 6 month old program and fewer than 1000 Kaspersky users have downloaded it.
Click to expand...
Sounds like you may have more than a toolbar problem. :sick:
If the infection prevents DDS from running, or being copy/pasted, please start a topic and make note of the situation, provide details of the computer's current symptoms and wait for a response
Click to expand...
http://forums.spybot.info/showpost.php?p=1150&postcount=2

You can also provide a link back to this topic for reference please. :)

Edit
http://forums.spybot.info/showthread.php?p=428107#post428107
 
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