backdoor.bot won't go away

[marthab]

backdoor.bot has infected my comp - can not seem to get rid of it. Spybot has detected, McAfee does not. Have run malwarebytes several times. Quick scan shows entries in registry keys etc but Full scan showed two entries in Memory processors. Always appears to quarantine all entries but keeps coming back... Pesty stuff: Google keeps redirecting, sound comes through speakers (ads. etc) I also keep getting DCOM server process reboot. Used Symantec tool to remove worm associated with the problem and the computer always comes out clean.
Read that my computer security could be compromised - please advise how I can ge rid of this. Can post mbam logs...
Help - self employed - this is my work computer.

 

[Blade81]

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab and then scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.

Post also MBAM report if handy

 

[Blade81]

Due to inactivity, this thread will now be closed.

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