Can not update all files

[Jacekiwi]

The update screen is going red. Also the top update screen is saying "updates available" even though I have already ran the update process.

 

[tashi]

Hello Jacekiwi,

Which version and product of Spybot do you have installed please: http://www.safer-networking.org/shop/

Also, your operating system.

Best regards.

 

[Jacekiwi]

Version

Latest version: 2.4.40 home
OS is Windows 7 64 bit home edition

 

[Jacekiwi]

More info on updates not installing

Trojans-TD-000.sbi is missing and will be installed (version 20140115)
SDDisableProxy.exe is missing and will be installed (version 20130618)
Hijackers-001.sbi is missing and will be installed (version 20141114)

 

[niall2]

Are you running Spybot as an administrator?

You can do this by right-clicking the Spybot icon and choosing the option to "run as administrator". This must be done to give Spybot the permissions it needs to function correctly.


If this does not work, this could be a proxy issue.

Please go to:
Start Center > Settings (tick "Advanced User Mode" if you do not see "Settings") > Internet Protection

In Internet Protection, please untick "Use Spybot Proxy" and "Use own proxy to download updates" if either of these is ticked.

Click "Apply" and "OK" and restart Spybot.