Hi again,
There was a lot to do here and I was sick for a few days and wanted to do this all correctly and not rush through it, so I only got to this all now. Here's the check off list and a few questions I have.
1. ZoneAlarm Firewall installed. Do I need to change anything or any settings with the windows firewall?
2. OTMoveIt2 - Done
3. System Restore disabled and enabled - Done
4. IE Security Tab settings - all were already set as you stated, except "Navigate sub-frames across different domains" was set to Disable and not Prompt. Should I leave that as is or change to Prompt?
5. Antivirus - I currently have Avast and it is updated. I got a copy of Symantec from my office and since people have been telling me that is better, I would like to use that instead. Should I install it, and then enable it and then disable Avast?
6. I updated windows, custom, and checked all except Silverlight, as someone told me that I didn't need that software.
7. I installed SpywareBlaster, checked for updates and I suppose it is running automatically even though I don't see any icons in the bottom right tray. Should I, or do I need to start it up every time I start or restart the computer?
8. I downloaded the MVPS zip and unzipped it and per their instructions, double clicked on the bat file.
9. I installed the google toolbar, though I am not sure how to use it yet or if I need to set anything with it.
10. I installed Comodo and Winpatrol and both have icons in the bottom right tray, so I assume the just run automatically.
OK.... I do have some questions.
11. Do you need to see a new HiJack This or Kaspersky files just to make sure all the viruses are gone?
12. Do I need to do a defrag on my computer now since I guess lots of stuff got deleted?
13. Should I turn the SpyBot tea timer back on? With the newest program update to SpyBot this also appears to have its own desktop icon. I have no idea what this is or how to use it.
14. The firewall asked me if I wanted to allow or deny "printfilterpipelinesvc.exe" and I think at first I said to allow and when another alert came up I said to deny. I have no idea what this is or what I should allow or not allow. Ack!
15. Lastly, I am still getting many of the pop ups for "SpyBot - S&D's IE helper has detected an URL that is known as a malicious resource" and have to click DENY to close the pop up. I have the updated Spybot program on my work computer and I never get any of these pop ups at all, but visit the same web sites that I do at home. Why am I getting all of these pop ups at home? I still get them even after I did the MVPS bat file. Do I not have something set correctly? I would like for these bad urls to automatically be denied without the continual pop ups. Example, when I got to my yahoo mail, every mail I open up and ever screen I move to in Yahoo mail causes this pop up from SpyBot.
Thank you again for all your help with this! I plan to make a donation to SpyBot in appreciation of all the help you gave to me.
- Donna
There was a lot to do here and I was sick for a few days and wanted to do this all correctly and not rush through it, so I only got to this all now. Here's the check off list and a few questions I have.
1. ZoneAlarm Firewall installed. Do I need to change anything or any settings with the windows firewall?
2. OTMoveIt2 - Done
3. System Restore disabled and enabled - Done
4. IE Security Tab settings - all were already set as you stated, except "Navigate sub-frames across different domains" was set to Disable and not Prompt. Should I leave that as is or change to Prompt?
5. Antivirus - I currently have Avast and it is updated. I got a copy of Symantec from my office and since people have been telling me that is better, I would like to use that instead. Should I install it, and then enable it and then disable Avast?
6. I updated windows, custom, and checked all except Silverlight, as someone told me that I didn't need that software.
7. I installed SpywareBlaster, checked for updates and I suppose it is running automatically even though I don't see any icons in the bottom right tray. Should I, or do I need to start it up every time I start or restart the computer?
8. I downloaded the MVPS zip and unzipped it and per their instructions, double clicked on the bat file.
9. I installed the google toolbar, though I am not sure how to use it yet or if I need to set anything with it.
10. I installed Comodo and Winpatrol and both have icons in the bottom right tray, so I assume the just run automatically.
OK.... I do have some questions.
11. Do you need to see a new HiJack This or Kaspersky files just to make sure all the viruses are gone?
12. Do I need to do a defrag on my computer now since I guess lots of stuff got deleted?
13. Should I turn the SpyBot tea timer back on? With the newest program update to SpyBot this also appears to have its own desktop icon. I have no idea what this is or how to use it.
14. The firewall asked me if I wanted to allow or deny "printfilterpipelinesvc.exe" and I think at first I said to allow and when another alert came up I said to deny. I have no idea what this is or what I should allow or not allow. Ack!
15. Lastly, I am still getting many of the pop ups for "SpyBot - S&D's IE helper has detected an URL that is known as a malicious resource" and have to click DENY to close the pop up. I have the updated Spybot program on my work computer and I never get any of these pop ups at all, but visit the same web sites that I do at home. Why am I getting all of these pop ups at home? I still get them even after I did the MVPS bat file. Do I not have something set correctly? I would like for these bad urls to automatically be denied without the continual pop ups. Example, when I got to my yahoo mail, every mail I open up and ever screen I move to in Yahoo mail causes this pop up from SpyBot.
Thank you again for all your help with this! I plan to make a donation to SpyBot in appreciation of all the help you gave to me.
- Donna
