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Cannot access certain websites

M

malibu

New member
I had Spybot installed on my computer on Friday. Since then, I have not been able to go to some sites that require me to sign in (Yahoo!, Facebook, iTunes, etc.). This problem happens on AOL/IE and Firefox. I have tried to fix it with the instructions listed on the support page, but it is still not helping.
 
Hello,

Please open the Tools menu in your Internet Explorer and choose 'Spybot - Search Destroy Configuration'.
There you will find a drop down menu where you should select "Ask for blocking confirmation".
http://www.safer-networking.org/en/spybotsd15/index.html (3rd picture)
If you want to visit a blocked website choose "Allow". Hope this solves the problem.
If this doesn't work please run Spybot-S&D and select "Spybot-S&D" --> "Immunize" in the navigation bar on the left. Please hit "Undo".
Then run Spybot - Search & Destroy and switch to the Advanced mode via the menu item Mode.
Now select 'Tools' - 'Resident' from the navigation bar on the left.
Please untick the checkbox in front of the 'SdHelper'.

Best regards
Sandra
Team Spybot
 
Thank you, but the SpyBot option is no longer there. I know it was over the weekend when I was trying to fix it, but it seems to have disappeared.
 
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