Can't access internet-how do I get anti-virus software
- Thread starter debs103
- Start date
A tricky situation, most AntiVirus and AntiSpyware need updating once installed.
Is it malware that has caused the loss of internet ?
If so, you will be best helped in the malware room.
Explain the situation, that way the helper can give a series of instructions rather than one at a time.
Is it malware that has caused the loss of internet ?
If so, you will be best helped in the malware room.
Explain the situation, that way the helper can give a series of instructions rather than one at a time.
Still need help
I just got the computer back after my son wiped out everything by doing a system restore. I haven't had a chance to load any anti-virus and the kids went somewhere and picked up bugs. Now when it is turned on it tries to load windows and can't even finish doing that much - the "Start" command in the lower left corner doesn't even get there. I have received messages saying to down load this and that because I have malware, trojans, popups, and spyware, but I can't get on the internet to do it. Is there a way to download this stuff from another computer and burn it to disc and then take it home and load it?
I just got the computer back after my son wiped out everything by doing a system restore. I haven't had a chance to load any anti-virus and the kids went somewhere and picked up bugs. Now when it is turned on it tries to load windows and can't even finish doing that much - the "Start" command in the lower left corner doesn't even get there. I have received messages saying to down load this and that because I have malware, trojans, popups, and spyware, but I can't get on the internet to do it. Is there a way to download this stuff from another computer and burn it to disc and then take it home and load it?
It sounds like a system restore is needed again :sad:
This page AVG
Has the scanner, and the latest updates.
You can download these to another PC and transfer them by disc.
I would also recommend a firewall.
PS the messages telling you to download things are probably malware !!!!
do not click those messages
This page AVG
Has the scanner, and the latest updates.
You can download these to another PC and transfer them by disc.
I would also recommend a firewall.
PS the messages telling you to download things are probably malware !!!!
do not click those messages
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