Can't any install Antivirus Software

cbrito

New member
Hi,
I writing from Portugal, and I have a problem with me PC.
Some days ago I noticed that my TrendMicro Antivirus software wasn't showing near the clock.
I went to services and noticed that both OfficeScanNT RealTime Scan and OfficeScanNT Listener were stopped.
When I tried to start them, it gave me the error "The system cannot find the file specified".
I tried to reinstall the software, but I couldn't.
If I try to restore the file ntrtscan.exe from another PC, after a few seconds the file dissapears right beneath by eyes.
Already running Microsoft, Panda, Symantec, TrendMicro web removal spyware/virus, and some desinfected 130 files and more than 30 files of spyware.
At one time saw the virus name "Bagle" but already runned a few Bagle removal but didn't work 100%.
Now none of the Web Antivirus programs detects any virus, but I can't install the antivirus program also.

Please help, I doing this for 3 days now.
Thank you in advance
 
HI cbrito and welcome to the Forums :)

Please post a HijackThis log to here:
  • Click here to download HijackThis.exe
  • Save HijackThis.exe to your desktop.
  • Create a new folder named HijackThis to your desktop. Move Hijackthis.exe into that folder.
  • Run HijackThis.exe
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

:bigthumb:
 
This topic is closed due to lack of a response to helper, if you need it re-opened please send me a private message (pm) and provide a link to the thread.

Applies only to the original poster, anyone else with similar problems please start a new topic.
 
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