Hi,
Let's see if you have available a restore point for a date before problems popped up first time.
1. Click start.
2. In the search box, type System Restore, and then, in the list of results, click System Restore. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Follow the steps in the wizard to choose a restore point (date before problems appeared) and restore your computer.
Let's see if you have available a restore point for a date before problems popped up first time.
1. Click start.
2. In the search box, type System Restore, and then, in the list of results, click System Restore. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Follow the steps in the wizard to choose a restore point (date before problems appeared) and restore your computer.