Click.GiftLoad--Cannot Delete

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Ken, successfully created a new restore point, but am having an issue removing all previous Restore Points through 'cleanmgr.' The dialogue box does not allow options to scan any drive, nor does it show a System Restore box where I can select 'More Options' and 'Clean up' buttons. Is something missing?

I am happy to report that my computer now appears to be very healthy and is running smoothly and quickly--better than new!

Will wait for further directions.

Thank you!
 
You can do it the old fashion way. When you turn off System restore it will remove all the restore points so make sure when your done to create a new one

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

  • Right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.

Reboot your computer

Turn ON System Restore.

  • Right-click My Computer.
  • ClickProperties.
  • Click the System Restore tab.
  • UN-Check Turn off System Restore on all Drives.
  • Click Apply, and then click OK.

Create a new Restore Point <-- Very Important

  • Go to Start> All Programs> Assesories> System Tools> System Restore and create a New Restore Point
System Restore Tutorial <-- If you need it


Let me know how it went
 
Success! Thank you very much, Ken.

I have one more question/problem that is directly related to Click.GiftLoad. If you feel that I should start a new thread, I will do that.

When Click.GiftLoad initially attacked my computer, it simultaneously affected my external hard drive. As a result, I was unable to use my computer at all because a blue screen bearing the following message kept appearing with each reboot:

stop: OX 0000007B (OX F78A2524, OX C0000034, OX 00000000, OX 00000000).

When it occurred to me to unplug my external hard drive, I was then able to access the computer.

My question is this: I would like to plug my external hard drive back but am concerned that it may produce a blue screen again, and that my computer will be reinfected.

Any direction you can offer is sincerely appreciated. Thank, Ken.
 
Good Morning

See if you can do this with the external plugged in

Please download Flash_Disinfector.exe by sUBs and save it to your desktop:

  • Double-click Flash_Disinfector.exe to run it.
  • Follow any prompts that may appear.
  • Wait until the program has finished scanning, then please exit the program.
The tool may ask you to insert your flash drive, or other removable drives. Please do so and allow the tool to clean it up as well.


Please restart your computer.



If you can I would copy all your documents and photos to a cd or flash drive and then format the drive to be sure its all clean. If your having problems with this I can link you to a windows forum that can help
 
Thank you, Ken! Downloaded Flash Disinfector--worked beautifully, absolutely no problems. Then ran my Norton Antivirus scan on my external drive, including Spybot and Malwarebytes Anti Malware--everything came out squeeky clean. Very happy about that. Do you still recommend I reformat my external drive?

Thank you!
 
Morning Fran,

I would say your ok as long as all the scans came out clean. Looks like your good to go

Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups







Safe Surfn
Ken
 
Thank you for all that you have done, Ken. Will indeed try to surf safely. Have a great day and a fabulous weekend ahead.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
 
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