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juleschicky

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I have been infected by this file name d3ffrxysrddr4c.cloudfront.net
spybot does not find it I have been removing this file daily for several weeks but it comes back any suggestions would be appreciated
 
Glad we could help. :)
sparkle.gif


Since this issue appears resolved ... this Topic is closed.
 
-AdwCleaner-by Xplode

Click on this link to download : ADWCleaner
Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop.

Do not click on any links in the top Advertisment.



  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


thisisujrt.gif

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by julie on 01/03/2014 at 10:36:41.87
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\regwork



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sparktrust
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sparktrust



~~~ Files

Successfully deleted: [File] C:\Windows\Tasks\regwork.job



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\big fish games"
Successfully deleted: [Folder] "C:\ProgramData\regwork"
Successfully deleted: [Folder] "C:\ProgramData\sparktrust"
Successfully deleted: [Folder] "C:\Users\julie\AppData\Roaming\sparktrust"
Successfully deleted: [Folder] "C:\Program Files (x86)\regwork"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 01/03/2014 at 10:43:45.49
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
thank you for helping me.... everything I have tried in the past cleans it but it comes back... I will see how this works and touch base with you within the next week or so.. please keep this thread open I will keep you posted if this issue comes back
 
# AdwCleaner v3.020 - Report created 01/03/2014 at 11:09:41
# Updated 27/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : julie - JULIE-PC
# Running from : C:\Users\julie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AC1YIDAX\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518


*************************

AdwCleaner[R0].txt - [2675 octets] - [01/03/2014 09:44:03]
AdwCleaner[R1].txt - [826 octets] - [01/03/2014 11:08:57]
AdwCleaner[S0].txt - [2735 octets] - [01/03/2014 10:27:19]
AdwCleaner[S1].txt - [748 octets] - [01/03/2014 11:09:41]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [807 octets] ##########
 
bf_new.gif
Please download Malwarebytes' Anti-Malware from Here. Never download Malwarebytes' Anti-Malware from other sources.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
 
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2014.03.02.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16518
julie :: JULIE-PC [administrator]

Protection: Enabled

02/03/2014 12:20:13 PM
mbam-log-2014-03-02 (12-20-13).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 434373
Time elapsed: 1 hour(s), 25 minute(s), 35 second(s)
 
I'm going to assume it didn't find anything because the report looks a little incomplete.


Please download Farbar Recovery Scan Tool

(use correct version for your system.....Which system am I using?)




Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
 
Couple of things we can try.

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 6 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.
  1. rkill.exe
  2. rkill.com
  3. rkill.scr
  4. rkill.pif
  5. WiNlOgOn.exe
  6. uSeRiNiT.exe


Disable your antivirus long enough to see if it is interfering. The link below supplies information on different ones, find the one you use.
here


You can try to start up in safemode with networking and see if it will allow you to download it that way?
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/#windows7

scroll down to Windows 7

Let me know how you make out.
 
Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 03/02/2014 05:49:50 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* C:\Windows\PLFSetI.exe (PID: 1068) [WD-HEUR]
* C:\Users\julie\AppData\Local\Temp\RtkBtMnt.exe (PID: 2256) [UP-HEUR]

2 proccesses terminated!

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* Cannot edit the HOSTS file.
* Permissions Fixed. Administrators can now edit the HOSTS file.

* HOSTS file entries found:

127.0.0.1 localhost
::1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

20 out of 15056 HOSTS entries shown.
Please review HOSTS file for further entries.

Program finished at: 03/02/2014 05:51:00 PM
Execution time: 0 hours(s), 1 minute(s), and 9 seconds(s)
 
Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 03/02/2014 09:55:22 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* Cannot edit the HOSTS file.
* Permissions Fixed. Administrators can now edit the HOSTS file.

* HOSTS file entries found:

127.0.0.1 localhost
::1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

20 out of 15056 HOSTS entries shown.
Please review HOSTS file for further entries.

Program finished at: 03/02/2014 09:55:32 PM
Execution time: 0 hours(s), 0 minute(s), and 10 seconds(s)
 
Clean Out Temp Files

This small application you may want to keep and use once a week to keep the computer clean.

Download CCleaner from here CCleaner
  • Run the installer to install the application
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. default settings are fine
  • Click Run Cleaner.
  • Close CCleaner.


**********************

If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.
Emergency Backup Procedure - Tech Support Forum

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

How to use ComboFix

Download ComboFix from here:
Link 1
Link 2
Link 3

Place ComboFix.exe on your Desktop <--Important
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. Combofix may need to reboot your computer more than once to do its job this is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

    Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.
    ---------------------------------------------------------------------------------------------
  • If there are Internet issues after running ComboFix:
    Internet Explorer:
    Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" and check to "Automatically detect settings". Also clear any proxy address and port. ok, apply (only if applicable), ok.
    Firefox:
    Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection. "No Proxy" should be selected, unless you have one set up yourself.
    Chrome:
    Select -> Tools menu -> then "Options", then go to "Change Proxy Settings", then "LAN Settings" , then take out the check mark for "Use a proxy server for your LAN" if set, unless you set this up yourself.
    Safari
    Launch Safari
    Go to general settings menu
    Then in Preferences/ Advanced
    Then on line click Proxies change settings ...
    Click Internet Options, then click the Connections tab, click Network Settings.
    Disable option (uncheck) for the use of proxy server ...
 
okay will do this after work thanks for all of your help if it comes back I may have to refer back to you thanks again! seems to stay clean for a week then rear its ugly self again
 
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