Computer is under attack popups

[kimle2009]

Please help!!!!

My husband clicked on a link on Facebook and now the computer is displaying security alerts on my desktop stating that my computer is under attack or that active malware has been detected and asked if i want to do a scan. I tried to close the program but the popups will not close!!!! and i cannot open internet explorer or firefox or utilize any programs. As of now, im using safemode with networking to get to this forum! please help! how do i get rid of this virus and have my computer working normally again?!?!?

Thank you!


Kim

 

[Jack&Jill]

Hello kimle2009,

Sorry for the delay.

If you still need help, please download DDS© by sUBs from one of the links below and save it to your desktop.

Link 1
Link 2
Link 3

Please disable any script blocker before running DDS.

• Double click on dds file and a command window will appear. This is normal.
• Shortly after, two logs will appear:
  • DDS.txt
  • Attach.txt
• A window will open instructing you save and post the logs.
• Save the logs to a convenient location such as your desktop.
• Copy the contents of both logs and post them in your next reply.

Otherwise, this topic will be closed after 3 days.

 

[Jack&Jill]

Due to lack of response, this topic is now closed.

If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. How to post a DDS log.

If it has been less than three days since your last response and you need the thread re-opened, please send a private message (pm) to me or a MOD. A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Everyone else please begin a New Topic.