Hi,
After about 15 minutes of running my computer I get an error window that says:
"Generic Host Process for Win32 Services has encountered a problem and needs to close"
When I click for the details this is what I get:
Error Signature:
szAppName : svchost.exe szAppVer : 5.1.2600.5512 szModName : unknown
szModVer : 0.0.0.0 offset : 00f63893
Files Included in Report:
C:\DOCUME~1\Daniel\LOCALS~1\Temp\WER7f24.dir00\svchost.exe.mdmp
C:\DOCUME~1\Daniel\LOCALS~1\Temp\WER7f24.dir00\appcompat.txt
--------------------
My HJT log is below:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:59:04 PM, on 3/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Daniel\Application Data\ptssvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: IEocx Class - {96ad72e4-2e2b-4ffc-a5bb-279c2714af12} - C:\WINDOWS\ieocx.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [ABLKSR] C:\WINDOWS\ABLKSR\ABLKSR.exe
O4 - HKLM\..\Run: [Hpelejiguluk] rundll32.exe "C:\WINDOWS\Ebexafuva.dll",e
O4 - HKLM\..\Run: [Wlilunufuqosej] rundll32.exe "C:\WINDOWS\odanezudu.dll",e
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Win32load] C:\Documents and Settings\Daniel\Application Data\ptssvc.exe -lds
O4 - HKUS\S-1-5-19\..\Run: [RHTDCPL] rundll32 C:\WINDOWS\system32\AMDCap.dll,w (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [RHTDCPL] rundll32 C:\WINDOWS\system32\AMDCap.dll,w (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [] C:\Documents and Settings\LocalService\.exe /i (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [] C:\Documents and Settings\LocalService\.exe /i (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {80922B68-D8DE-11D5-8D10-0050DAD09327} (Batch Processing Control) - https://research.thomsononeim.com/plugins/BatchPrint.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\mmmjtzjl.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
--
End of file - 7300 bytes
-----------------------------
If someone could help me figure out what the problem is I would appreciate it very much. I've done a fully updated Spybot S&D scan and a fully updated Avast! scan and neither of them have found anything.
Thanks so much for any help in advance.
- Dshap
After about 15 minutes of running my computer I get an error window that says:
"Generic Host Process for Win32 Services has encountered a problem and needs to close"
When I click for the details this is what I get:
Error Signature:
szAppName : svchost.exe szAppVer : 5.1.2600.5512 szModName : unknown
szModVer : 0.0.0.0 offset : 00f63893
Files Included in Report:
C:\DOCUME~1\Daniel\LOCALS~1\Temp\WER7f24.dir00\svchost.exe.mdmp
C:\DOCUME~1\Daniel\LOCALS~1\Temp\WER7f24.dir00\appcompat.txt
--------------------
My HJT log is below:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:59:04 PM, on 3/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Daniel\Application Data\ptssvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: IEocx Class - {96ad72e4-2e2b-4ffc-a5bb-279c2714af12} - C:\WINDOWS\ieocx.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [ABLKSR] C:\WINDOWS\ABLKSR\ABLKSR.exe
O4 - HKLM\..\Run: [Hpelejiguluk] rundll32.exe "C:\WINDOWS\Ebexafuva.dll",e
O4 - HKLM\..\Run: [Wlilunufuqosej] rundll32.exe "C:\WINDOWS\odanezudu.dll",e
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Win32load] C:\Documents and Settings\Daniel\Application Data\ptssvc.exe -lds
O4 - HKUS\S-1-5-19\..\Run: [RHTDCPL] rundll32 C:\WINDOWS\system32\AMDCap.dll,w (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [RHTDCPL] rundll32 C:\WINDOWS\system32\AMDCap.dll,w (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [] C:\Documents and Settings\LocalService\.exe /i (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [] C:\Documents and Settings\LocalService\.exe /i (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
O16 - DPF: {80922B68-D8DE-11D5-8D10-0050DAD09327} (Batch Processing Control) - https://research.thomsononeim.com/plugins/BatchPrint.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\mmmjtzjl.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pharos Systems ComTaskMaster - Pharos Systems International - C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
--
End of file - 7300 bytes
-----------------------------
If someone could help me figure out what the problem is I would appreciate it very much. I've done a fully updated Spybot S&D scan and a fully updated Avast! scan and neither of them have found anything.
Thanks so much for any help in advance.
- Dshap